Is there a deposit? What is it?

Yes. Youston charges a **deposit equal to one month's rent**, and its content gives a standard figure of 850 EUR. It is **returned at the end of the agreement** after the apartment-cleaning fee set in your contract and the cost of any damage are taken off. Youston needs your bank account number so it can pay the deposit back. If deductions look too high, ask reception at hello@youston.lt for an itemised breakdown.

Will I be able to extend the rent?

Yes. To extend, Youston asks you to **tell reception one month before your agreement ends**. If you *don't* want to extend, don't rely on staying silent. Send a short email to **hello@youston.lt** confirming your move-out date so nothing is invoiced after it. Rent for the next month is invoiced and due by the 20th of the current month, so give notice before then.

What will I need to do on the day of moving out?

Youston's FAQ says you must **leave by 12:00 on the last day** of your agreement and leave the apartment **clean and tidy**. Staff inspect the room, and any damage to the premises or missing inventory is **taken out of your deposit**. To protect your refund, take dated photos and video of every room, hand back all keys and access cards, and email reception at hello@youston.lt with your move-out time and the bank details for the deposit return.

How do the monthly payments work? Until when should payment be made?

Payments are due **by the 20th of the current month**. That covers **next month's rent** plus **the previous month's utilities**, according to the invoice reception sends. If you don't get an invoice, you're still expected to pay rent to the account details in your agreement and ask reception to calculate utilities. This matters when you leave: send your termination notice before the 20th so you're not invoiced for a month you won't live there.

Is there a cancellation fee to leave Youston early?

There's no fixed 'cancellation fee' published. Instead, Youston's agreements include a **contractual termination penalty** if you leave before the agreed end date. The amount is set in your individual contract, not on the website. Before you pay, ask reception (**hello@youston.lt**) to quote the clause and the exact figure in writing. Separately, the **apartment-cleaning fee** in your agreement is taken from your deposit at move-out.

How do I cancel a Youston booking made on Booking.com or Airbnb?

Short stays at Youston's Vilnius buildings are also sold on **Booking.com and Airbnb**, and those bookings follow **the platform's cancellation rules**. Booking.com notes that the cancellation and prepayment rules **vary by accommodation type and rate**, and it takes payment on the property's behalf. Cancel from your booking in the platform's app or website, and claim any refund there. If you need the property's agreement for a goodwill refund, message Youston through the platform so there's a record.

What if Youston doesn't return my deposit?

Start by emailing **hello@youston.lt** (copy **info@youston.lt**) with your move-out date, room, bank details and your move-out photos. Ask for the deposit back or an **itemised list of deductions**. Youston's own policy only allows deductions for the cleaning fee in your agreement and documented damage, so quote that back to them. If you don't hear back, follow up in writing with a firm deadline. Keep every email, because a written record is what wins deposit disputes.

Why am I still being charged after cancelling Youston Apartments?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Youston Apartments account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Youston Apartments.

Q: Does Youston Apartments charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Youston Apartments and what to expect.

Last verified today · data refreshes daily · sources: homepage, pricing, help-cancel, terms, contact

The fastest way

To end a Youston stay in Vilnius, email reception at hello@youston.lt (subject: "Rental agreement termination, [building, room, name]") and ask for written confirmation. You can leave early, but the contract's termination penalty applies. Your one-month deposit comes back minus cleaning and any damage. Booking.com or Airbnb stays are cancelled on that platform. We don't know how long confirmation takes.

Or let yoink do it for you.

30 seconds. AI emails Youston Apartments, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

Every way to cancel Youston Apartments

Phone: Call +37063000873 and say “cancel my service”. Expect a retention pitch, decline it twice and hold firm.
Email (fastest): Email hello@youston.lt with the template below, the route that creates a paper trail and carries the refund ask.

Timing matters: Rent for next month (plus the previous month's utilities) is invoiced and due by the 20th of the current month, so give written notice before the 20th. To extend, Youston needs notice 1 month before the agreement ends. Ending a fixed term early triggers a contractual termination penalty. Move out by 12:00 on the last day.

The 4-step cancellation

Email the verified address
hello@youston.lt, yoink-verified working email for Youston Apartments (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Youston Apartments team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under Directive 2011/83/EU, I'm entitled to terminate this contract by notice through the same channel it was formed in.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

If your policy allows it, I'd also appreciate a pro-rata refund for the unused portion of the current period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Youston Apartments plans you can cancel

Co-living Smolensko g. 14
Monthly agreements run from 60 days to 1 year. You can end the agreement early, but a contractual termination penalty applies. To extend, tell reception 1 month before the end date. Daily stays (2 to 59 days) are priced from €40/day.
€320.00/mo
Co-living Slucko str. 8
Monthly agreements run from 60 days to 1 year, and early termination carries a contractual penalty. Daily stays (2 to 59 days) are priced from €38/day. Short stays sold through Booking.com or Airbnb follow that platform's cancellation terms for the rate you booked.
€350.00/mo
Apartments Smolensko g. 10
Daily stays priced from €50/day. Youston's own FAQ says you can terminate early, but a contractual termination penalty applies. Rent for the next month is due by the 20th of the current month.
€500.00/mo

What happens to what you’ve already paid

This policy covers the security deposit on monthly rental agreements (60 days to 1 year) at Youston's Vilnius buildings. The deposit is one month's rent, and it is returned at the end of the agreement minus the cleaning fee written into your contract and any damage found at the move-out inspection. Ending a monthly agreement early is allowed, but you pay a contractual termination penalty. Nothing published says unused prepaid rent is refunded pro-rata. Short daily stays booked through Booking.com or Airbnb are a separate case: the cancellation rules depend on the rate you booked on that platform, and you claim the refund there, not from Youston directly.

“A deposit equal to 1 month’s rent applies, which is returned at the end of the agreement after deducting the apartment-cleaning fee, which shall be specified in the agreement, or any losses deducted to cover the damage.”
, Youston Apartments terms

Asking specifically for money back, not just a cancellation? See the dedicated Youston Apartments refund guide , same data, but framed around the policy + escalation paths.

Does Youston Apartments charge a cancellation fee?

Youston Apartments’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends. If you signed up online within the last 14 days, the EU Consumer Rights Directive gives you a cooling-off right to walk away, fee-free, for most digital subscriptions.

What doesn’t work for cancelling Youston Apartments

Based on 9 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Looking for an online self-serve cancellation button, Youston's sites only offer contact forms, email and phone. There is no account portal or online cancel flow for rental agreements, so termination has to go through reception in writing.
✕ Just moving out early or stopping rent payments, The FAQ says early termination triggers a contractual penalty, and damage or missing inventory is taken out of the deposit. Leaving without a written termination puts the whole deposit at risk.
✕ Asking Youston directly to cancel a Booking.com or Airbnb reservation, Booking.com takes payment on the property's behalf, and the cancellation and prepayment rules depend on the rate type. Cancellations and refunds for these bookings go through the platform.

Cancelled Youston Apartments but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Youston Apartments, treat it as not cancelled. Email hello@youston.lt referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Youston Apartments’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
You're inside a minimum term. Some Youston Apartments plans keep charging until a fixed term ends even after you cancel, check the plan notes above.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Youston Apartments charges again.

How Youston Apartments will try to keep you

Youston Apartments may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Contractual early-termination penalty used to keep residents to the full agreement term”
You say: Ask for the exact penalty clause and amount in writing before you agree to pay anything. Point out that Youston's own marketing says that if your plans change you can adjust your stay. Ask whether finding a replacement tenant or switching to a shorter term would reduce or waive the penalty.
They’ll say: “Deductions from the one-month deposit for cleaning and damage after the move-out inspection”
You say: Take time-stamped photos and video of the room at move-in and move-out, leave it clean, and be out by 12:00 on the last day. Ask in writing for an itemised list of deductions, and dispute anything that isn't backed by the cleaning fee in your agreement or by documented damage.
They’ll say: “Rent invoiced by the 20th for the following month, which can lead to an extra month being billed after you've decided to leave”
You say: Send your termination notice to hello@youston.lt well before the 20th, and state your final day. Ask reception to confirm that no rent for the following month will be invoiced beyond your agreed end date.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Youston Apartments has ~45 days to defend.

Delete your Youston Apartments account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Youston Apartments’s account settings, email hello@youston.lt with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under GDPR Article 17, the right to erasure. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Youston Apartments

Yes. Youston's own FAQ says you **can end your rental agreement before the end of the term**, but you'll **pay the contractual termination penalty** written into your contract. Email reception at **hello@youston.lt** with your name, building (Slucko 8, Smolensko 14 or Smolensko 10), room number and the date you want to leave. Ask for written confirmation of the end date and the exact penalty amount. Check your signed agreement for the penalty clause before you send, so you can challenge any figure that doesn't match it.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Youston Apartments refund guide. Need a human for something else entirely? The Youston Apartments contact guide lists every channel that actually answers.