Will I lose my playlists if I cancel Spotify Premium?

No. Cancelling Premium does not delete your playlists, liked songs, or followed artists, the account simply switches to Spotify Free at the end of the billing period. You keep your library and can still log in, just with ads and without offline downloads or on-demand mobile play. If you want to wipe everything, that's a separate **account deletion** in privacy settings, not a cancellation.

I cancelled Spotify but was still charged, what do I do?

First check **accounts.spotify.com → Subscription**. If it says Free, the charge is from a second Spotify account on another email, log out and search for confirmation emails. If it still says Premium, the cancellation didn't reach the final confirmation screen; redo it. If it says 'Premium provided by a partner', cancel with that telco/ISP. Genuine billing errors should be raised at the Spotify contact form; chargebacks via your bank are the fallback.

How do I cancel Spotify free trial before being charged?

Go to **accounts.spotify.com → Your plan → Available plans → Cancel Premium** before the trial end date shown on that page. If you cancel during a zero-priced free trial, your account switches to Free immediately and the trial cannot be reactivated. Set a calendar reminder 24 hours before the trial end date; many users report being charged because they assumed deleting the app would stop billing, it doesn't.

Can I pause my Spotify subscription instead of cancelling?

Spotify does not offer a formal pause option. The closest equivalent is to cancel, which simply stops auto-renewal at the end of the period you've paid for, then resubscribe when you want Premium back. Playlists, downloads (once you're Premium again), followers, and listening history are preserved on the same account, so resubscribing later is essentially seamless.

How do I cancel Spotify if I subscribed through iTunes/Apple?

You can't cancel iTunes-billed Spotify from spotify.com. On iPhone open **Settings → [your name] → Subscriptions → Spotify → Cancel Subscription**. Apple, not Spotify, owns the billing relationship, so Spotify also cannot refund those charges, refund requests go to **reportaproblem.apple.com**. Same logic for Google Play subscriptions (cancel in the Play Store) and carrier-bundled Spotify (cancel with the carrier).

Can I downgrade Spotify instead of cancelling Premium?

Yes. On the account page choose **Change plan** instead of Cancel Premium and switch to Student (if eligible), Duo, or join someone else's Family plan as a member. You can also revert to Spotify Free without losing playlists or saved music. Downgrades take effect at the next billing date in most regions, and any unused portion of the current cycle is not refunded.

Why is Spotify charging me after I cancelled?

The most common causes reported in the Spotify community: (1) the cancellation didn't reach the final confirmation screen, so the account is still Premium; (2) you have two Spotify accounts on different emails, and the charge is from the other one; (3) the subscription is billed through Apple/Google/a carrier and was never under Spotify's direct billing in the first place. Check the email Spotify sends after a successful cancellation, no email usually means it didn't go through.

Why am I still being charged after cancelling Spotify?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Spotify account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Spotify Premium in 2 Minutes.

Q: Does Spotify charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Spotify and what to expect.

Last verified 16 Jun 2026 · data refreshes daily · sources: homepage, pricing, help-cancel, terms, contact

The fastest way

Cancel Spotify Premium at spotify.com/account → Available plans → Cancel Premium. Premium stays active until your billing date, then reverts to free, playlists kept. Full refund only if you cancel within 14 days of purchase and haven't used the service. For refund disputes, email support@spotify.com with subject 'Premium refund request + account email'. Confirmation is instant.

Or let yoink do it for you.

30 seconds. AI emails Spotify, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

The 4-step cancellation

Email the verified address
customer-service@spotify.com, yoink-verified working email for Spotify (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Spotify team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Spotify plans you can cancel

Premium Individual
Cancel anytime; Premium runs until end of paid billing period then switches to free.
$11.99/mo
Premium Duo
Only the plan manager can cancel; plan members can only remove themselves.
Premium Family
If the plan manager cancels, all managed accounts move to free, ad-supported plan.
Premium Student
Discounted single account; cancel via account page like Individual.
Premium Yearly (prepaid)
Prepaid annual offer; cancel anytime but service runs to end of prepaid period.
Spotify Free
No subscription to cancel; delete account from privacy settings if you want full removal.
$0.00/mo

Spotify’s refund policy

Spotify gives a full refund only if you cancel within 14 days of buying Premium AND haven't used the service in that window. Once you stream anything, the refund right is gone. After 14 days you can still cancel but Premium simply runs out at the end of the period you've already paid for, no partial refunds. Refunds aren't automatic; you must contact Spotify support with your payment details.

“You agree that your right to withdraw and obtain a refund, is only available within fourteen (14) days after your purchase and is immediately revoked if you use Spotify during that 14-day period.”
, Spotify terms

14-day cancellation windowPro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated Spotify refund guide , same data, but framed around the policy + escalation paths.

Does Spotify charge a cancellation fee?

We found no cancellation fee in Spotify’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling Spotify

Based on 7 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Cancelling a Spotify subscription bought via Apple/iTunes through spotify.com, Payments made through a partner like iTunes must be cancelled in that partner's settings; Spotify can't refund or cancel them.
✕ Cancelling a Premium plan billed through a mobile/broadband partner from your Spotify account page, Spotify shows a 'Premium provided by a partner company' state and routes you to the telco/ISP to cancel.
✕ Assuming cancellation triggers an automatic refund of the latest charge, Spotify explicitly states cancelling won't refund a payment already processed, Premium just stays active until the next billing date.
✕ Cancelling as a Duo/Family plan member to stop billing, Only the plan manager's cancellation stops payment; members can only remove themselves from the plan.
✕ Deleting the Spotify app, Removing the app does not cancel the subscription; billing continues until you cancel inside the account page.

Cancelled Spotify but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Spotify, treat it as not cancelled. Email customer-service@spotify.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Spotify’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Spotify charges again.

How Spotify will try to keep you

Spotify may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Discounted '3 months for $X' or extended trial offer surfaced on the cancel flow”
You say: Thanks, I'm not looking to extend, please proceed with cancellation and confirm by email.
They’ll say: “Downgrade nudge to a cheaper plan (Student, Duo, or Basic) instead of leaving”
You say: I don't want to switch plans, I want to cancel Premium entirely. Please confirm my account reverts to Free at the end of the current billing period.
They’ll say: “'You'll lose offline downloads and ad-free listening' loss-aversion screen”
You say: Understood, playlists and saved music stay on Free, which is all I need. Please complete the cancellation.
They’ll say: “Support agent says refunds 'can only be processed within a brief timeframe after the date of purchase' and tries to close the ticket”
You say: Under Spotify's own 14-day withdrawal policy (yearly T&Cs) I'm requesting a refund of the charge dated [DATE]. I have not used Premium since that charge. Please escalate to billing.
They’ll say: “Agent redirects to the bank/Apple/Google for charges that originated on Spotify direct billing”
You say: The charge on my statement is from Spotify AB direct, not via Apple or Google. Please refund from your side rather than referring me to my bank.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Spotify to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Spotify has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Spotify’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Spotify’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Spotify must honour it regardless of where they’re headquartered.

Delete your Spotify account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Spotify’s account settings, email customer-service@spotify.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Spotify

Log in at **accounts.spotify.com**, open **Your plan**, choose **Available plans → Cancel Premium**, and confirm. Spotify emails a cancellation confirmation; Premium then runs until your next billing date, after which the account reverts to Spotify Free. Playlists and saved music are kept. If you subscribed through Apple, Google, or a mobile carrier, you have to cancel in that provider's settings, Spotify's own cancel button won't stop those charges.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Spotify refund guide. Need a human for something else entirely? The Spotify contact guide lists every channel that actually answers.