Does Tolt have a free trial and does it auto-renew?

Yes, Tolt offers a **14-day free trial** on all plans and explicitly does **not require a credit card** to start it. Because no card is captured at trial signup, there's no auto-charge when the 14 days end; your account simply downgrades or locks until you choose a plan. If you added a card to upgrade mid-trial, the paid plan will renew monthly until you cancel.

Will I lose my affiliate data if I cancel Tolt?

Tolt hasn't published a formal data-retention window for cancelled accounts, so export everything **before** you cancel. From the dashboard you can export affiliates, referrals and pending commissions as CSV. Critically, your Stripe/Paddle/Chargebee 2-way sync stops the moment your subscription ends, so any in-flight commission tracking will halt. Pay out any outstanding affiliate balances first, Tolt's Terms make clear unfunded commissions are not Tolt's obligation.

Is there a cancellation fee?

No. Tolt is a month-to-month SaaS subscription with no published cancellation fee or minimum term on its Basic, Growth or Pro plans. You pay for the current month and access continues to the end of that billing cycle. Enterprise customers on negotiated annual contracts should check their order form, annual prepayments outside the 30-day refund window are governed by the Terms' non-refundable clause.

Can I pause my Tolt subscription instead of cancelling?

Tolt doesn't publicly advertise a pause feature. The supported routes are **cancel** (subscription ends at the period boundary) or **downgrade** to a lower tier, Basic at $69/mo is the cheapest paid plan. If you want to come back later, email support@tolt.com and ask whether they'll preserve your affiliate program data on a paused/free state; support has discretion to accommodate this on a case-by-case basis.

What happens to my affiliates' commissions if I cancel?

Per Tolt's Terms of Service, once a commission invoice has been issued and you've paid Tolt, those commissions are *'final and earned'* and not reversed. **Unfunded** commissions (tracked but never invoiced/paid) are not Tolt's obligation. Best practice: clear all pending payouts via PayPal/Wise before you cancel so affiliates aren't left chasing you. Cancellation also stops the Stripe/Paddle sync, so no new commissions are calculated after the end date.

How do I cancel Tolt via the dashboard?

Log in at tolt.com, click your workspace name (top-left) → **Settings** → **Billing**. You'll see your current plan and a **Cancel subscription** link. Confirm the cancellation; your subscription stays active until the end of the period you've already paid for, then access is restricted. If you can't see the cancel link, fall back to emailing support@tolt.com, the help centre runs on Intercom and live-chat is available from the dashboard.

What if Tolt keeps charging me after I cancel?

First, reply to your original cancellation email with a screenshot of the new charge and ask for an immediate refund under the 30-day policy. If support doesn't resolve it, file a chargeback with your card issuer, Tolt is billed through Stripe and chargebacks are routine. UK and EU cardholders also have additional consumer-rights routes; US cardholders are covered by the FTC's click-to-cancel rule for online subscriptions. Keep all email timestamps as evidence.

Why am I still being charged after cancelling Tolt?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Tolt account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Tolt in Under 5 Minutes.

Q: Does Tolt charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Tolt and what to expect.

Last verified 15 Jun 2026 · data refreshes daily · sources: homepage, pricing, terms, contact, page-emails

The fastest way

Cancel Tolt from your billing dashboard (Settings → Billing) or email support@tolt.com with subject 'Cancel my Tolt subscription'. Access continues until the current billing period ends. Tolt offers a 30-day no-questions-asked refund window from initial purchase. Most email confirmations land within 1 to 2 business days.

Or let yoink do it for you.

30 seconds. AI emails Tolt, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

The 4-step cancellation

Email the verified address
support@tolt.com, the standard route for Tolt.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Tolt team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

If your policy allows it, I'd also appreciate a pro-rata refund for the unused portion of the current period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Tolt plans you can cancel

Basic
Cancel via dashboard or email support@tolt.com; access runs to end of billing period.
$69.00/mo
Growth
Cancel via dashboard or email support@tolt.com; access runs to end of billing period.
$99.00/mo
Pro
Cancel via dashboard or contact dedicated Slack channel / support@tolt.com.
$199.00/mo
Enterprise
Custom contract, cancellation terms negotiated; contact your account manager or support@tolt.com.

Tolt’s refund policy

Tolt advertises a 30-day, no-questions-asked refund on its pricing page, full refund if you request it within 30 days of your initial purchase. The Terms of Service add a pro-rata refund right if Tolt itself discontinues or withdraws a service mid-term. Outside the 30-day window, the Terms state fees are non-refundable unless otherwise stated. Email support@tolt.com from your account email to request the refund.

“We have a 30 days refund policy. So, if either affiliate marketing or Tolt is not the right fit for your SaaS, then you can request a full refund within 30 days, no questions asked.”
, Tolt terms

30-day cancellation windowPro-rata refund: yes

Asking specifically for money back, not just a cancellation? See the dedicated Tolt refund guide , same data, but framed around the policy + escalation paths.

Does Tolt charge a cancellation fee?

Tolt’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends.

What doesn’t work for cancelling Tolt

Based on 6 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Cancelling by closing the Stripe/Paddle integration on your own app, Disconnecting your payment processor does not stop Tolt billing you, the Tolt subscription is separate and must be cancelled inside the Tolt dashboard or via email.
✕ Letting the 14-day free trial 'lapse' without action, Tolt does not require a credit card for the trial, so there's nothing to lapse, but if you upgraded mid-trial, the paid plan renews until you actively cancel.
✕ Requesting a refund after 30 days, Terms of Service state all fees are non-refundable unless otherwise stated; the 30-day no-questions window is the only blanket refund route.
✕ Asking Tolt to reverse already-paid affiliate commissions, Per the Terms, once an invoice is issued and Tolt has received payment, commissions are 'final and earned' and not subject to retroactive reversal.

Cancelled Tolt but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Tolt, treat it as not cancelled. Email support@tolt.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Tolt’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
You're inside a minimum term. Some Tolt plans keep charging until a fixed term ends even after you cancel, check the plan notes above.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Tolt charges again.

How Tolt will try to keep you

Tolt may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Offer to downgrade to the Basic ($69) plan instead of cancelling”
You say: Thanks, I've already evaluated the lower tier and it doesn't fit my needs. Please proceed with full cancellation and confirm in writing.
They’ll say: “Point to the 14-day free trial extension or a discount month”
You say: I appreciate the offer but I've decided to move off the platform. Please cancel today and process a refund of my most recent charge under your 30-day refund policy.
They’ll say: “Suggest pausing the program rather than cancelling”
You say: A pause doesn't resolve my reason for leaving. Please action the cancellation now so I'm not billed for the next cycle.
They’ll say: “Highlight migration friction (exporting affiliates, breaking Stripe/Paddle sync)”
You say: I've already lined up an alternative and exported my affiliate list. Please confirm the cancellation date and the final invoice.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Tolt to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Tolt has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Tolt’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Tolt’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Tolt must honour it regardless of where they’re headquartered.

Delete your Tolt account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Tolt’s account settings, email support@tolt.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Tolt

You have two routes. **1) Self-serve:** log in to tolt.com, open **Settings → Billing**, and click cancel, your access continues until the end of the current billing period. **2) Email:** write to **support@tolt.com** from your account email with the subject *'Cancel my Tolt subscription'* and a one-line request. Tolt support runs on Intercom and typically replies within 1 to 2 business days. If you're on the Pro plan, you can also message your dedicated Slack channel.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Tolt refund guide. Need a human for something else entirely? The Tolt contact guide lists every channel that actually answers.