Can I cancel my Tick'it ticket if I can't go?

Normally you can't get a refund for that. Tick'it's terms rule out refunds for not attending, buying mistakes (wrong quantity or date), or being refused entry for reasons unrelated to the ticket, unless the organiser's own policy allows it. Some events are marked **non-refundable** on the event page. Your best options are to **transfer** the ticket to a friend or **list it for resale** on Tick'it's marketplace from the app. Service fees aren't refunded either way.

Can I change my seats or upgrade my Tick'it ticket?

No. Once a booking is confirmed, Tick'it doesn't allow **seat changes** or **upgrades** (for example General Admission to VIP). The help center suggests checking whether the event's refund policy lets you cancel through the organiser, then buying new tickets. Otherwise, resell or transfer your current ticket and buy the one you want. Either way, you won't get back the service fees on the original order.

I was charged twice on Tick'it, what do I do?

First wait **3 to 5 business days**. If the extra charge is only 'pending', it should drop off by itself. If the charge goes through and is wrong, contact Tick'it support (support@tickit.co) with your **order details or booking email** and a **screenshot of the charges** from your bank statement. The help center says the team will investigate and correct it. Unlike event refunds, this is fixed by Tick'it directly, so you don't need the organiser.

What happens if I stop paying my Tick'it instalments?

Tickets bought in instalments are only issued once you've paid in full. If you miss a payment, Tick'it sends reminders. If you haven't paid **within 5 days of the first missed payment**, the order is suspended. The terms then tell you to contact **support@tickit.co** either to bring the order up to date or to **arrange a refund of the instalments you've already paid**, so ask for that refund in writing.

How do I delete my Tick'it account?

Tick'it's privacy policy says to send requests about your personal data, including deletion, to **privacy@tickit.co**. Its Data Protection Officer is at **dpo@tickit.co**. Tick'it says it replies within the time required by law, usually **within 30 days**. Before deleting, make sure you have no upcoming tickets or pending refunds tied to the account, because tickets live under My Events in the app.

Does Tick'it have a subscription or free trial I need to cancel?

No. Based on its site and terms, Tick'it sells **one-off event tickets** for concerts, comedy, parties, festivals and sports in Lebanon, the UAE and elsewhere. There's no membership or recurring charge and no free trial, so nothing auto-renews. If you see repeat charges, they're probably **instalments** on a ticket or a duplicate charge. Contact support@tickit.co with a screenshot of your statement.

Why am I still being charged after cancelling Tick'it - Explore Music Events?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Tick'it - Explore Music Events account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Tick'it - Explore Music Events.

Q: Does Tick'it - Explore Music Events charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Tick'it - Explore Music Events and what to expect.

Last verified 3 days ago · data refreshes daily · sources: homepage, contact, terms, page-emails, web-search

The fastest way

Tick'it doesn't sell a subscription, so cancelling means asking for a refund on a ticket. Email support@tickit.co with the subject 'Refund request, Order #[number], [event name]'. If the organiser cancels the event, the refund is automatic and takes 5 to 10 business days. Postponed or materially changed events need a request. Service fees aren't refunded. Response time unknown.

Or let yoink do it for you.

30 seconds. AI emails Tick'it - Explore Music Events, handles retention, chases the refund. You approve once, then sleep.

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Every way to cancel Tick'it - Explore Music Events

Phone: Call +961 1 423 500 and say “cancel my service”. Expect a retention pitch, decline it twice and hold firm.
Email (fastest): Email support@tickit.co with the template below, the route that creates a paper trail and carries the refund ask.

Timing matters: Cancelled events are refunded automatically. For postponed events, you must request the refund before the organiser's refund deadline. No refunds are given after the event has taken place.

The 4-step cancellation

Email the verified address
support@tickit.co, the standard route for Tick'it - Explore Music Events.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Tick'it - Explore Music Events team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Tick'it - Explore Music Events plans you can cancel

Event tickets (pay per event)
Tick'it has no recurring plan. You buy each ticket one at a time, priced by the organiser (Lebanon events in USD, UAE events in local currency), plus Tick'it service fees at checkout. Instalment plans exist for some events: if you miss a payment by more than 5 days, the order is suspended, and you contact support@tickit.co to either fix the order or get back the instalments you've paid.

What happens to what you’ve already paid

This policy covers one-off event ticket purchases only. Tick'it has no subscription. If the organiser cancels the event, the ticket price is refunded automatically to your original payment method, usually within 5 to 10 business days. Tick'it's terms say it aims to pay within 5 working days of getting the money from the organiser. If an event is postponed or materially changed (headliner, date or location), you can get a full ticket refund, but you have to ask because it isn't automatic. Refunds for changes of mind, buying mistakes or no-shows depend on the organiser and are usually refused. Service, booking and delivery fees are never refunded unless Tick'it caused the problem, for example a documented technical fault that stopped your ticket working. Separately, if you were charged twice or the wrong amount, Tick'it support fixes it directly once you send proof.

“Refunds (if eligible) can only be issued by TICK'IT if and when we receive the corresponding funds from the Event Partner. The Event Partner remains responsible and liable for payment of any refunds due.”
, Tick'it - Explore Music Events terms

Pro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated Tick'it - Explore Music Events refund guide , same data, but framed around the policy + escalation paths.

Does Tick'it - Explore Music Events charge a cancellation fee?

Tick'it - Explore Music Events’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends.

What doesn’t work for cancelling Tick'it - Explore Music Events

Based on 5 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Asking for a refund because you can no longer go or bought the wrong quantity or date, Section 3.5 of the purchase terms rules out refunds for not attending, buying mistakes, or being refused entry for reasons unrelated to the ticket, unless the organiser says otherwise.
✕ Asking for Tick'it's service or booking fees back after an event is cancelled, Both the terms and the help center say service fees are non-refundable, even when the event is cancelled. The only exception is a fault on Tick'it's side, such as a documented technical malfunction.
✕ Waiting for an automatic refund on a postponed event, The help center says plainly that Tick'it doesn't automatically refund postponed events. You have to ask, and you have to do it before the organiser's deadline.
✕ Asking to change seats or upgrade the ticket type after booking, The help center says seat changes and upgrades aren't possible. The only route is to get a refund from the organiser (if allowed), or resell or transfer the ticket, and then buy again.
✕ Asking for a refund after the event has happened, The terms say ticket costs aren't repaid after an event unless the organiser tells Tick'it to do so.
✕ Expecting Tick'it to pay before the organiser sends the money, Tick'it only issues refunds once it has received the money from the organiser, so refunds on cancelled events can stall if the organiser is slow.
✕ Asking for a refund on a ticket the organiser marked non-refundable, Some event pages (for example Amr Diab in Beirut 2026) say all tickets are non-refundable and non-exchangeable. Unless the event is cancelled or materially changed, your realistic options are resale or transfer.

Cancelled Tick'it - Explore Music Events but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Tick'it - Explore Music Events, treat it as not cancelled. Email support@tickit.co referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Tick'it - Explore Music Events’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Tick'it - Explore Music Events charges again.

How Tick'it - Explore Music Events will try to keep you

Tick'it - Explore Music Events may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Sending you to the organiser ('contact the event organizer') instead of handling the refund”
You say: Under section 3.1 of your purchase terms, Tick'it arranges full refunds for cancelled events on the organiser's behalf. Please confirm my refund is being processed and give me a date. I'm copying support@tickit.co for the record.
They’ll say: “Saying tickets stay valid for the new date when an event is postponed”
You say: Your help center says that any major change, including a new headliner, date or location, makes attendees eligible for a refund, and that you get a full refund if you can't make the new date. I can't attend, so please refund my tickets in full.
They’ll say: “Keeping service fees on the basis that they're non-refundable”
You say: Your terms make an exception when Tick'it fails to provide the service, such as a documented technical malfunction. My ticket failed because of [issue], so I'm asking for a full refund including all service and booking fees.
They’ll say: “Delaying because the money hasn't come back from the organiser”
You say: Please tell me when Tick'it asked the organiser for the money and when you expect it. Your terms aim to refund within 5 working days of receiving the money. If the event was cancelled and I've heard nothing within 14 days, I'll ask my card issuer to reverse the payment because the service wasn't delivered.
They’ll say: “Suggesting resale or transfer instead of a refund”
You say: Resale doesn't apply here. The event was [cancelled/materially changed], which makes me eligible for a refund under your own policy. Please refund the original payment method.
They’ll say: “Suspending an instalment order after a missed payment and keeping what was paid”
You say: Your purchase terms say I can contact support@tickit.co about a suspended instalment order to arrange a refund of the instalments paid so far. Please refund [amount] to my original payment method.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Tick'it - Explore Music Events has ~45 days to defend.

Delete your Tick'it - Explore Music Events account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Tick'it - Explore Music Events’s account settings, email support@tickit.co with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Tick'it - Explore Music Events

Tick'it lets you know by email and/or push notification, takes the event off its site, and arranges a **full ticket refund** for the organiser. The money goes back to the card or method you paid with. The help center says to allow **5 to 10 business days**. The terms say Tick'it aims to pay within 5 working days of getting the money from the organiser, so a slow organiser can hold things up. **Service fees aren't refunded**, even for cancelled events. If nothing has arrived after about two weeks, email support@tickit.co with your order number.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Tick'it - Explore Music Events refund guide. Need a human for something else entirely? The Tick'it - Explore Music Events contact guide lists every channel that actually answers.