I was charged after cancelling X Premium, what now?

First check *where* you cancelled, if you subscribed on iOS but cancelled on web (or vice versa), the cancellation didn't apply. For app-store subscriptions, request a refund through Apple (reportaproblem.apple.com) or Google Play. For web subscriptions, DM @Premium on X and submit the paid-features form at help.x.com/forms with your charge date, amount, and a screenshot of the cancellation confirmation. If X declines, dispute the charge with your card issuer.

Is there a cancellation fee for X Premium?

No. X does not charge a cancellation fee, and you can resubscribe at any time without penalty. The cost of cancelling is simply the time remaining in your current paid cycle, X keeps the money you've already paid, but you continue to receive Premium features (checkmark, reduced ads, edit post, etc.) until the cycle ends.

Can I cancel X Premium during the free trial?

X Premium does not currently offer a standard free trial, it's a paid subscription from day one across Basic ($3/month), Premium ($8/month), and Premium+ ($40/month) tiers on web. Promotional trials occasionally appear for specific markets or via Apple/Google. If you're on a promo trial, cancel at least 24 hours before it converts to a paid plan, via the platform you signed up on.

What happens to my blue checkmark when I cancel?

Your blue checkmark stays visible until the **end of the billing cycle you've already paid for**, then disappears. Your account, followers, posts, DMs, and engagement history are unaffected, you just revert to the free tier with standard reach and ads. You can resubscribe later and the checkmark returns immediately.

How do I cancel a gifted X Premium subscription?

Gifted Premium subscriptions can't be cancelled in standard Settings. X's help docs say: "To cancel your gifted subscription, please message us at @Premium." Send a DM to @Premium on X with the gift details. Note that the @Premium account often replies via an automated chatbot which **cannot issue refunds**, for billing disputes you'll need to escalate via help.x.com/forms.

Can I pause X Premium instead of cancelling?

No, X Premium has no pause option. Your only choices are to cancel (and resubscribe later) or downgrade to a cheaper tier. Downgrading takes effect at the **next** billing cycle: your current plan runs to the end of the paid period, then drops to the lower tier and price. Downgrading is supported on web, iOS, and Android.

Why is X Premium more expensive on iPhone than on the web?

Apple's App Store adds its service fee on top of X's base price, so iOS subscriptions can be ~30 to 40% more expensive than web. In the US, Premium+ is roughly $50/month or $490/year on iOS versus $40/month or $395/year on x.com. To save money, cancel via Apple, wait for the period to end, then resubscribe directly on x.com in a browser.

Why am I still being charged after cancelling X Premium?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my X Premium account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel X Premium Before Auto-Renewal.

Q: Does X Premium charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel X Premium and what to expect.

Last verified 15 Jun 2026 · data refreshes daily · sources: homepage, pricing, help-cancel, contact, page-emails

The fastest way

Cancel X Premium on the platform you subscribed through: web users go to Settings → Premium → Manage subscription; iOS/Android users cancel via Apple ID or Google Play. Cancel at least 24 hours before renewal, X does not refund unused time. For gifted subs or billing disputes, DM @Premium on X.

Or let yoink do it for you.

30 seconds. AI emails X Premium, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

The 4-step cancellation

Email the verified address
android-support@x.com, yoink-verified working email for X Premium (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi X Premium team,

I'm writing to cancel the subscription on my account, [your account email].

I'm giving notice ahead of my next renewal date and expect no further charges from that date. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

X Premium plans you can cancel

Basic
Cancel via the platform you subscribed through (web, iOS, or Android). Must cancel at least 24 hours before renewal.
$3.00/mo
Premium
Cancel via the platform you subscribed through. Access continues to end of billing cycle.
$8.00/mo
Premium+
Cancel via the platform you subscribed through. iOS/Android prices are higher (~$50/month, ~$490/year on iOS).
$40.00/mo

X Premium’s refund policy

X Premium is non-refundable by default. Canceling stops future charges but doesn't refund the current billing period, you keep access until the cycle ends. The only prorata X offers is when you upgrade to a higher tier on the same platform (e.g., Premium → Premium+ on iOS triggers a prorated refund of your old plan). Suspended accounts get no refund. EU and UK consumers may still invoke statutory rights if they cancel within 14 days of first purchase without using premium features.

“Unless you are switching to a higher tier, all subscriptions are non-refundable, unless required by law. That includes subscriptions linked to X accounts that have been suspended or that you can no longer access for any other reason.”
, X Premium terms

Pro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated X Premium refund guide , same data, but framed around the policy + escalation paths.

Does X Premium charge a cancellation fee?

We found no cancellation fee in X Premium’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling X Premium

Based on 6 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Cancelling on web when you subscribed on iOS, X requires you to cancel via the same platform you subscribed through, iOS subs must be cancelled in Apple ID Settings, Android subs in Google Play.
✕ DMing @Premium to request a refund, X states 'X does not offer refunds or any other services through the bot' that handles @Premium DMs, the chatbot can't process refunds.
✕ Emailing a generic X support address, X has no public customer-service email for Premium billing; the only verified channel is the help.x.com/forms paid-features form or DM @Premium.
✕ Calling X support, X does not offer phone support or live chat for consumer Premium issues in 2026.
✕ Cancelling within 24 hours of renewal to avoid the charge, X requires cancellation at least 24 hours before the auto-renewal time, a same-day cancel still triggers the renewal charge with no refund.

Cancelled X Premium but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from X Premium, treat it as not cancelled. Email android-support@x.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on X Premium’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if X Premium charges again.

How X Premium will try to keep you

X Premium may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Auto-renewal triggers if you cancel within the final 24 hours”
You say: Cancel as soon as you decide, X explicitly requires cancellation at least 24 hours before renewal. Set a calendar reminder for 48 hours before billing date to be safe.
They’ll say: “‘Non-refundable’ policy on already-paid periods”
You say: If you're in the UK or EU and cancelled within 14 days without meaningfully using Premium features, cite the Consumer Rights Act 2015 / EU Consumer Rights Directive, X's terms concede refunds 'where required by law'. US users charged after cancelling can dispute via card chargeback (Section 75 in the UK if paid by credit card).
They’ll say: “Cross-platform cancellation maze (web vs iOS vs Android)”
You say: Check your original purchase receipt email first. If it's from Apple or Google, you cancel there, X support cannot process app-store refunds. Web subscribers go to x.com → Settings → Premium → Manage subscription (routes through Stripe).
They’ll say: “Features ‘subject to change at any time’ clause used to revoke X Pro from Premium tier”
You say: X removed X Pro access from $8 Premium users in March 2026 with no notice, pushing them to $40 Premium+. If you subscribed specifically for a feature X has since removed mid-cycle, this is a material change, request a refund in writing citing unfair contract terms (UK CRA 2015 / EU UCTD). Escalate via help.x.com/forms paid-features form.
They’ll say: “Suspended account = no refund, even on annual plans”
You say: X explicitly states suspended accounts get no refund. If you've prepaid annually and your account was suspended, file a chargeback with your bank for the unused portion, card issuers often side with consumers when services are revoked mid-term.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires X Premium to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; X Premium has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of X Premium’s own policy.
Consumer Rights Act 2015
Services must be as described.
If X Premium’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. X Premium must honour it regardless of where they’re headquartered.

Delete your X Premium account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in X Premium’s account settings, email android-support@x.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling X Premium

Cancel on the **same platform you subscribed through**: - **Web**: x.com → Settings → Premium → Manage subscription (you'll be sent to Stripe's portal to click Cancel Plan). - **iOS**: iPhone Settings → your Apple ID → Subscriptions → X → Cancel. - **Android**: Google Play → Subscriptions → X → Cancel. Do it **at least 24 hours before your next billing date**, or the renewal charge still goes through. Premium features stay active until the end of the cycle you've already paid for.

Money-back questions (windows, pro-rata, chargebacks) are covered in the X Premium refund guide. Need a human for something else entirely? The X Premium contact guide lists every channel that actually answers.