How to Cancel Thepostprotocol Before It Rebills.

The 4-step cancellation

1. Email the verified address

   postprotocolsup@gmail.com, the standard route for Thepostprotocol.

2. Use a precise subject

   Subject: Cancellation Request, [your account email]

3. Send this template

   Hi Thepostprotocol team,
   
   I'm writing to cancel the subscription on my account, [your account email].
   
   I'm giving notice ahead of my next renewal date and expect no further charges from that date. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.
   
   Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.
   
   Best,
   [your name]

4. Wait for confirmation

   Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Thepostprotocol plans you can cancel

• Exclusive Creator's Kit (membership)

  Homepage lists '$8.89 per month (plus tax)' with 'Save 10% if you pay annually', the annual total is not published. Terms say renewals are automatic 'unless canceled before the renewal date'; members self-cancel from the Billing tab of their member profile (site runs on Fourthwall's membership stack).

  $8.89/mo

What happens to what you’ve already paid

Two very different charge types sit behind one policy. The recurring Exclusive Creator's Kit membership ($8.89/month plus tax) is non-refundable once the billing cycle starts, cancelling only stops the next charge and you keep access until the paid term ends, with no pro-rata rebate. The one-off digital packs (hook packs, bundles, icon/transition packs, $14.98, $98.46) are non-refundable 'once accessed or delivered'; if you were never able to download the file, the terms promise delivery support rather than money back, and an undownloaded purchase is the strongest refund argument. The only route the brand itself commits to refunding is a duplicate or erroneous charge, which they say they will refund after verification, but you must raise it within 7 days, so date-stamp your first email.

“Subscription payments are non refundable once the billing cycle begins. • You may cancel at any time • Cancellation stops future charges but does not refund the current period • Access remains active until the end of the paid term If you believe you were charged in error, contact us within 7 days.”

, Thepostprotocol terms

Asking specifically for money back, not just a cancellation? See the dedicated Thepostprotocol refund guide , same data, but framed around the policy + escalation paths.

Does Thepostprotocol charge a cancellation fee?

We found no cancellation fee in Thepostprotocol’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling Thepostprotocol

Based on 6 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

• ✕ Using the refund-request email printed in the terms, Section 7.5 of the Terms of Service still reads 'Email: [Insert Contact Email]', the placeholder was never filled in, so there is no working refund address on that page. Use postprotocolsup@gmail.com (section 14) or thepostprotocol@gmail.com instead.
• ✕ Asking for money back on a pack you already downloaded, Terms 7.1 states digital products delivered instantly, including templates, downloads and guides, are non-refundable once accessed or delivered.
• ✕ Requesting a pro-rata refund for the unused part of the month, Terms 7.2 explicitly says cancellation stops future charges but does not refund the current period.
• ✕ Phoning to cancel, The only published number (1-833-484-9255, in the privacy policy) is a data-rights request line, not a billing or cancellation desk; no cancellation phone route is documented anywhere on the site.
• ✕ Deleting your account or removing the saved card to stop billing, Nothing in the terms treats account deletion as cancellation, and the subscription clause says renewals continue automatically unless cancelled before the renewal date; a failed payment can also trigger repeated retry attempts on the membership platform.
• ✕ Waiting for a public cancellation help article, The site's Help/Contact pages surface a feed and contact form rather than a documented step-by-step cancellation page, so there is no official flow to point back at, your own email record is the only paper trail.

Cancelled Thepostprotocol but still being charged?

Three common reasons, in order of likelihood:

• The cancellation didn’t actually complete. If you never received a written confirmation from Thepostprotocol, treat it as not cancelled. Email postprotocolsup@gmail.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
• You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Thepostprotocol’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
• Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Thepostprotocol charges again.

How Thepostprotocol will try to keep you

Thepostprotocol may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

• They’ll say: “Quoting 'subscription payments are non refundable once the billing cycle begins' at any refund request.”

  You say: Reply: 'I'm not disputing clause 7.2, I'm invoking 7.4, billing errors, and my statutory rights as a consumer. I was charged on [date] for a renewal I did not intend and have not used since. Please refund the [amount] charge or tell me in writing that you refuse, so I can escalate to my card issuer.'

• They’ll say: “Applying the digital-goods 'all sales final' line to a pack you never downloaded.”

  You say: Reply: 'Your own clause 7.1 limits the no-refund rule to products "once accessed or delivered". My download link was never opened, you can confirm this from your delivery logs. Since nothing was accessed, the exclusion does not apply and I'm requesting the full [amount] back.'

• They’ll say: “Offering more free value instead of processing the cancellation, the homepage promises members 'additional creator resources every month at no extra cost', plus a running 2+ packs 15% / 3+ packs 25% discount banner.”

  You say: Reply: 'Thanks, but I don't want extra resources or a discount, please treat this email as formal notice to cancel effective at the end of the current billing period, and confirm the cancellation date and that no further payment will be taken.'

• They’ll say: “Slow or no reply, support runs through free Gmail inboxes rather than a ticketing system, so requests can simply go unanswered past the 7-day error window.”

  You say: Send the same message to postprotocolsup@gmail.com and thepostprotocol@gmail.com on the same day, state 'this email starts the 7-day window under clause 7.4', and add: 'If I have no reply within 5 working days I will raise a chargeback with my card issuer/PayPal citing an unauthorised recurring charge.'

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Delete your Thepostprotocol account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Thepostprotocol’s account settings, email postprotocolsup@gmail.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Thepostprotocol

Money-back questions (windows, pro-rata, chargebacks) are covered in the Thepostprotocol refund guide. Need a human for something else entirely? The Thepostprotocol contact guide lists every channel that actually answers.

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