Can I get a refund from Thepostprotocol after cancelling?

Yes, in two main cases: (1) inside a statutory cooling-off window from when you first subscribed (14 days in the UK and EU; US auto-renewal laws vary by state), and (2) if you can show a service breach (downtime, undelivered feature, mis-advertised plan). Outside those, Thepostprotocol's policy applies, sometimes pro-rata, sometimes nothing. A card-issuer chargeback remains the backstop everywhere.

What if they ignore my refund request?

Wait 14 days from the first email. If no reply, dispute the charge with your card issuer, "services not provided" and "subscription not cancelled" are valid chargeback reason codes on every major card network, and your bank pursues it, not you. The regional rights section above lists the stronger local escalation routes where they exist.

Will my account be deleted if I get a refund?

No, a refund and an account closure are separate. The refund returns the money for the disputed charge; your account stays live (often downgraded to a free tier). If you also want the account deleted, request that explicitly in the same email so it's handled in one round.

REFUND GUIDE

How to Get a Thepostprotocol Refund Past 7 Days.

Inside 7 days their own policy is on your side; statutory cooling-off rights may stack on top. Outside it, you've still got tools, a clear email, a card-issuer chargeback, the lot. Here's the playbook for Thepostprotocol.

Last verified 4 days ago against Thepostprotocol’s own Terms · UK, US, and EU rights covered below

The short answer

Two very different charge types sit behind one policy. The recurring Exclusive Creator's Kit membership ($8.89/month plus tax) is non-refundable once the billing cycle starts, cancelling only stops the next charge and you keep access until the paid term ends, with no pro-rata rebate. The one-off digital packs (hook packs, bundles, icon/transition packs, $14.98, $98.46) are non-refundable 'once accessed or delivered'; if you were never able to download the file, the terms promise delivery support rather than money back, and an undownloaded purchase is the strongest refund argument. The only route the brand itself commits to refunding is a duplicate or erroneous charge, which they say they will refund after verification, but you must raise it within 7 days, so date-stamp your first email.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Thepostprotocol, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

What Thepostprotocol actually says

“Subscription payments are non refundable once the billing cycle begins. • You may cancel at any time • Cancellation stops future charges but does not refund the current period • Access remains active until the end of the paid term If you believe you were charged in error, contact us within 7 days.”
, verbatim from Thepostprotocol’s terms

7-day cancellation windowPro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Thepostprotocol refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note Thepostprotocol’s own policy works on a 7-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Thepostprotocol charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Thepostprotocol made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Thepostprotocol has ~45 days to defend. Works regardless of where Thepostprotocol is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Thepostprotocol subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Thepostprotocol can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Thepostprotocol is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use thepostprotocol@gmail.com, the route yoink has verified actually gets read for Thepostprotocol.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Thepostprotocol team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Thepostprotocol

Thepostprotocol typically processes refunds within 7-14 working days once approved, back to the original payment method. Card refunds show up faster than bank-transfer refunds. If you don't see it in 14 days, follow up by reply on the same email thread, your card issuer can also confirm whether the funds have been requested back.

Cancelling rather than claiming money back? See the Thepostprotocol cancellation guide. For every other support channel, the Thepostprotocol contact guide.