What if they ignore me?

Wait 14 days from the first email. After that, escalate via your card issuer with a chargeback request, most schemes accept 'subscription not cancelled' as a valid reason code. US users can also report to reportfraud.ftc.gov; UK users to Citizens Advice; EU users to their national European Consumer Centre.

Can I cancel mid-cycle?

Yes. You don't have to wait for the renewal date — cancel now and the access usually runs to the end of the period you've already paid for. Whether you can also claim back the unused portion is a separate question, covered in the Super Mayoreo refund guide.

Why am I still being charged after cancelling Super Mayoreo?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Super Mayoreo account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel a Super Mayoreo Order by Email.

Q: Does Super Mayoreo charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Super Mayoreo and what to expect.

Last verified today · data refreshes daily · sources: homepage, terms, terms, terms, terms

The fastest way

Super Mayoreo is a Mexican flooring and bathroom-fittings retailer with no subscription, no account portal and no cancellation page. To cancel an order or quote, email contacto@supermayoreo.com.mx with the subject "Cancelación de pedido + [folio/factura number]", or call the Puebla branch on +52 222 590 8076. No published response time.

Or let yoink do it for you.

30 seconds. AI emails Super Mayoreo, handles retention, chases the refund. You approve once, then sleep.

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Every way to cancel Super Mayoreo

Phone: Call +52 222 590 8076 and say “cancel my service”. Expect a retention pitch, decline it twice and hold firm.
Email (fastest): Email contacto@supermayoreo.com.mx with the template below, the route that creates a paper trail and carries the refund ask.

Timing matters: No published billing cycle or cancellation deadline. Practical trap: cancel before material is cut, loaded or dispatched from the branch, after that, branch staff commonly push an exchange or store credit instead of a refund.

Cancelling a Super Mayoreo order by email

Email the verified address
contacto@supermayoreo.com.mx, yoink-verified working email for Super Mayoreo (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Super Mayoreo team,

I'd like to cancel my recent Super Mayoreo order (reference [order number], placed on [date]) under the account [your account email].

Please confirm the cancellation by reply and process the refund to my original payment method.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Does Super Mayoreo charge a cancellation fee?

We found no cancellation fee in Super Mayoreo’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling Super Mayoreo

Based on 7 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Looking for an online cancel or account-management flow, supermayoreo.com.mx is a WordPress brochure site with no login or checkout; /help/cancel, /help/cancellation, /support/cancel and /support/cancellation all return the 'Página no encontrada' 404 page.
✕ Cancelling a subscription or recurring charge, No subscription, membership or recurring-billing product exists in any source; charges are one-off purchases of materials, so there is nothing to unsubscribe from.
✕ Emailing the address shown in the site's theme markup, example@mail.com appears in the page markup but is an unedited Astra theme placeholder, not a monitored inbox.
✕ Relying on a help centre or FAQ for the returns window, The site has no terms, no returns page and no FAQ; the only published routes are a contact form, three branch phone numbers and one email address.

Cancelled Super Mayoreo but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Super Mayoreo, treat it as not cancelled. Email contacto@supermayoreo.com.mx referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Super Mayoreo’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Super Mayoreo charges again.

How Super Mayoreo will try to keep you

Super Mayoreo may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Advisor-led quotes: large orders are handled by a named asesor in Puebla, Querétaro/San Juan del Río or Cancún, so a cancellation can stall when that one person is unreachable.”
You say: Send the cancellation to contacto@supermayoreo.com.mx AND the branch phone line on the same day, naming the advisor and the cotización number, so the request is logged centrally rather than sitting with one salesperson.
They’ll say: “Web contact form only, the homepage pushes a 'Regístrate'/'Cotiza aquí' form rather than a documented cancellation route, which leaves no copy of what you sent.”
You say: Skip the form. Email contacto@supermayoreo.com.mx so you hold a timestamped record, and ask explicitly for written confirmation of the cancellation and the refund amount.
They’ll say: “Store credit or product swap instead of money back is the default posture of a materials retailer with no published refund policy.”
You say: State in writing that you are requesting a refund to the original payment method, not a nota de crédito, and that you will not accept an exchange for undelivered or incorrect material.
They’ll say: “Deposits on special projects are treated as non-refundable in practice because nothing in writing says otherwise.”
You say: Ask them to point to the clause that makes the deposit non-refundable. There is no published policy on supermayoreo.com.mx, so the burden is on them to produce the term you agreed to.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Super Mayoreo has ~45 days to defend.

Delete your Super Mayoreo account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Super Mayoreo’s account settings, email contacto@supermayoreo.com.mx with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under data-protection law in most jurisdictions. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Super Mayoreo

Treat it as cancelled only when you have it in writing. If Super Mayoreo hasn't sent a written confirmation, assume the cancellation didn't complete and email them referencing your original request date. Keep that confirmation, it's your evidence if a charge appears afterwards.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Super Mayoreo refund guide. Need a human for something else entirely? The Super Mayoreo contact guide lists every channel that actually answers.