Can I get a refund from Suno?

Suno's default policy is that payments are final. The help centre lists three cases where they'll try to help: an **accidental sign-up with zero songs generated**, a **product outage or broken feature**, or a **change-of-mind within a day or two of billing**. Email **support@suno.com** with your account email, the charge date, and a one-line reason. Long-running monthly subscribers who used Suno intermittently are told to cancel going forward rather than expect a refund.

Do I keep my songs if I cancel Suno?

Yes. Songs you generated while on the Pro or Premier tier keep their **commercial rights permanently**, even after the subscription ends — you can still distribute them on Spotify, Apple Music, YouTube, etc. and keep the royalties. Anything you generate *after* dropping back to the free Basic tier is limited to personal, non-commercial use with attribution. Purchased top-up credits stay in the account but can't be spent unless you resubscribe.

How do I cancel my Suno subscription on iPhone?

Open **Settings → tap your name → Subscriptions**, find Suno in the list, and tap **Cancel Subscription**. Cancelling inside the Suno app or on suno.com will not work if Apple is the biller — Suno's team explicitly can't modify App Store subscriptions. If Suno isn't listed there, you probably subscribed via the website or Google Play, so check **suno.com/account** instead.

Why can't I find the Cancel Subscription button on Suno?

The Cancel Subscription button on **suno.com/account** only appears for subscriptions billed directly through Stripe. If you subscribed via the iOS or Android app, Suno's website has no control over that billing, so the button is hidden. Make sure you're signed in with the exact same login method (Apple / Google / Discord / Facebook / Microsoft) as the account holding the subscription — Suno uses single sign-on, not email + password.

Does Suno have a free trial?

There's no time-limited free trial — instead, Suno runs a permanent **free Basic plan** with 50 credits refreshing daily (about 10 songs). Paid plans (Pro at $10/mo, Premier at $24/mo) are not preceded by a trial period, so you're billed immediately on subscribe and again on renewal. That's why 'accidental yearly sign-up' complaints are common — there's no grace window before the first charge.

Can I get a refund on my Suno yearly subscription?

Rarely. Suno does not prorate refunds on annual plans — if you cancel, you keep access until the end of the paid year and the account then reverts to Basic. If the yearly charge was **accidental and you've generated zero songs**, email **support@suno.com** immediately; the help centre says they're 'likely to assist' in that specific case. If you bought the annual through Apple, Suno will redirect you to Apple's refund flow at reportaproblem.apple.com.

What happens if I cancel Suno mid-cycle?

You keep full Pro / Premier features through the last day of the billing period you already paid for. When that cycle ends, the account drops to the **Basic free plan** — 50 credits/day, shared queue, no commercial rights on new songs, no stem separation, and any unused monthly credits vanish. Purchased top-up credits remain in the account but are locked until you resubscribe.

Can I pause my Suno subscription instead of cancelling?

Suno doesn't offer a pause option. The intended workflow is to **cancel when you won't be using it and resubscribe when you need more than the 50 free daily credits**. Because Suno's monthly credits don't roll over anyway, there's no financial penalty to cancelling and coming back — the only thing you lose is priority queue access and any add-on credit balance you can't spend until you're active again.

What is Suno's contact email for billing issues?

For billing and cancellation help, email **support@suno.com** with your account email address, the transaction date, and the last four digits of the card on file. Suno also lists **billing@suno.ai** in its Terms of Service. Include a clear subject like *'Cancellation + refund request — [your account email]'* and reference the specific refund case (accidental sign-up, outage, or within-a-day of billing) that matches your situation from Suno's own help article.

Will Suno keep charging me after I cancel?

It shouldn't — cancellation stops the auto-renewal, but you'll still see the current period's charge on your statement (that's the one you already paid for and are using until cycle end). If you see a **new** charge after the cycle end date, screenshot it and email **support@suno.com**. If you subscribed via App Store or Google Play, check that subscription is actually cancelled in your device settings — deleting the app alone does not stop billing.

UNRATED TO CANCEL

How to Cancel Suno Without Losing Your Songs.

Suno typically charges £12/mo. Here's the fastest way to cancel and what to expect.

Last verified today · data refreshes daily · 7 sources cited

The fastest way

Cancel Suno at suno.com/account → click 'Cancel Subscription' at the top and confirm. If you subscribed via iOS or Android, cancel through Apple ID or Google Play — Suno support can't stop those charges. Access continues to the end of the paid cycle. For refund help, email support@suno.com with subject 'Cancellation + refund request — [account email]'.

£12/motypical charge

£144/yrif you keep paying

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The 4-step cancellation

Email the verified address
support@suno.com — the standard route for Suno.
Use a precise subject
Subject: Cancellation Request — [your account email]

Send this template

Hi Suno team,

I'm writing to request the immediate cancellation of my subscription tied to this account, effective today.

Under applicable consumer-protection law (UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or the FTC's Click-to-Cancel rule depending on your jurisdiction), I'm entitled to terminate this continuous service contract through the same channel it was formed in — please confirm by reply that no further charges will be made.

If your policy permits, I'd also appreciate a pro-rata refund for any unused portion of the current billing period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Suno plans you can cancel

Free (Basic) Plan
No paid subscription to cancel; 50 credits refresh daily.
$0.00/mo
Pro Plan
Cancel any time at suno.com/account; Pro features remain active through the end of the current billing cycle, then revert to Basic.
$10.00/mo
Premier Plan
Cancel any time at suno.com/account; Premier features remain active through the end of the paid cycle.
$24.00/mo

Suno’s refund policy

Suno's default position is that payments are final. A prorated refund is only guaranteed if Suno itself shuts down the service. The help centre says the team will 'do our best to make it right' if you cancel within a day or two, if a payment was accidental and you have zero songs in the account, or during significant product outages. Intermittent usage over multiple months is not refundable.

“If we discontinue the Service, we will refund you any pre-paid fees on a pro rata basis, based upon the number of months left in the pre-payment period.”
— Suno terms

Pro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated Suno refund guide — same data, but framed around the policy + escalation paths.

What doesn’t work for cancelling Suno

Based on 7 sources — Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Cancelling an App Store subscription via suno.com/account — The website's Cancel Subscription button only appears for Stripe-billed subs; iOS subscriptions must be cancelled through Apple ID settings.
✕ Cancelling a Google Play subscription via suno.com/account — Suno support cannot modify Play Store subscriptions — cancel in Google Play > Payments & subscriptions.
✕ Requesting a prorated refund for the unused portion of an annual plan — Suno does not prorate refunds unless it discontinues the service itself; annual subs run out the paid year.
✕ Asking Suno to refund an App Store yearly charge — Suno directs users to Apple; Apple's automated system frequently denies these requests.
✕ Deleting the app or uninstalling — Removing the app does not cancel the underlying Stripe / Apple / Google subscription — you keep getting billed.

How Suno will try to keep you

Suno may respond with a retention offer — a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Offer to downgrade to Basic instead of cancelling”
You say: Confirm you want a full cancellation, not a pause or downgrade. Basic still auto-caps you at 50 daily credits — it does not stop future upsell prompts.
They’ll say: “Point out you'll lose unused monthly credits and priority queue”
You say: Subscription credits don't roll over month-to-month anyway, so 'losing' them at cancel is the same friction you face every 30 days. Purchased top-up credits stay in the account and reactivate if you ever resubscribe.
They’ll say: “Remind you that free-tier songs are non-commercial only”
You say: You keep full commercial rights on every song you already generated while paid — that doesn't expire when the subscription does. Only new songs made after cancellation are restricted.
They’ll say: “Suggest resubscribing later for busy months”
You say: That's fine as a fallback, but you don't need to keep paying now to preserve it. Cancel today; the account and library stay intact on Basic.

Your rights when cancelling

Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Suno to make cancelling at least as simple as signing up — same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Restore Online Shoppers’ Confidence Act (ROSCA)
Negative-option billing must be clearly disclosed.
Federal law (15 U.S.C. §8401) requires Suno to clearly disclose any negative-option / auto-renewal terms before charging. Buried terms = potential federal violation. Report to the FTC alongside any FTC complaint.

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Suno’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Suno’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Suno must honour it regardless of where they’re headquartered.
Digital Content Directive (EU) 2019/770
Refund rights for digital content failures.
Specific to digital subscriptions — gives you the right to a price reduction or contract termination when Suno’s digital service is not as advertised, with no time limit beyond the contract period.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes — “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Suno has ~45 days to defend.

Common questions about cancelling Suno

If you subscribed on the Suno website, go to **suno.com/account** and click **Cancel Subscription** at the top of the page, then confirm. You can also open the Stripe portal via **Update Payment** and cancel from there. If you subscribed inside the iOS or Android app, you have to cancel through **Apple ID → Subscriptions** or **Google Play → Payments & subscriptions** — Suno's website cancel button won't appear for App Store or Play billing.