Does Suno have a free trial?

There's no time-limited free trial — instead, Suno runs a permanent **free Basic plan** with 50 credits refreshing daily (about 10 songs). Paid plans (Pro at $10/mo, Premier at $24/mo) are not preceded by a trial period, so you're billed immediately on subscribe and again on renewal. That's why 'accidental yearly sign-up' complaints are common — there's no grace window before the first charge.

Can I get a refund on my Suno yearly subscription?

Rarely. Suno does not prorate refunds on annual plans — if you cancel, you keep access until the end of the paid year and the account then reverts to Basic. If the yearly charge was **accidental and you've generated zero songs**, email **support@suno.com** immediately; the help centre says they're 'likely to assist' in that specific case. If you bought the annual through Apple, Suno will redirect you to Apple's refund flow at reportaproblem.apple.com.

What is Suno's contact email for billing issues?

For billing and cancellation help, email **support@suno.com** with your account email address, the transaction date, and the last four digits of the card on file. Suno also lists **billing@suno.ai** in its Terms of Service. Include a clear subject like *'Cancellation + refund request — [your account email]'* and reference the specific refund case (accidental sign-up, outage, or within-a-day of billing) that matches your situation from Suno's own help article.

Will Suno keep charging me after I cancel?

It shouldn't — cancellation stops the auto-renewal, but you'll still see the current period's charge on your statement (that's the one you already paid for and are using until cycle end). If you see a **new** charge after the cycle end date, screenshot it and email **support@suno.com**. If you subscribed via App Store or Google Play, check that subscription is actually cancelled in your device settings — deleting the app alone does not stop billing.

REFUND GUIDE

How to Get a Suno Refund After Accidental Sign-Up.

Here's what Suno actually owes you, what their policy quietly says, and how to escalate — by country — if they ignore the request.

Last verified today against Suno’s own Terms · UK, US, and EU rights covered below

The short answer

Suno's default position is that payments are final. A prorated refund is only guaranteed if Suno itself shuts down the service. The help centre says the team will 'do our best to make it right' if you cancel within a day or two, if a payment was accidental and you have zero songs in the account, or during significant product outages. Intermittent usage over multiple months is not refundable.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Suno, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

What Suno actually says

“If we discontinue the Service, we will refund you any pre-paid fees on a pro rata basis, based upon the number of months left in the pre-payment period.”
— verbatim from Suno’s terms

Pro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

What you can claim, by region

Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Suno charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Suno made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.
FTC enforcement actions
FTC has won refunds against subscription dark-patterns.
The FTC has secured $100M+ in refunds from companies running dark-pattern cancel flows (Amazon Prime, Vonage). Document Suno’s flow, file at reportfraud.ftc.gov.

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Suno for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Suno subscription, you’re entitled to a full refund of any payment taken — no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Suno can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Suno is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described” — your bank initiates, Suno has ~45 days to defend. Works regardless of where Suno is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described” — applies to subscription services that didn’t deliver. Resolution typically within 20 days.

The 4-step refund email

Email the right address
Use support@suno.com — the route yoink has verified actually gets read for Suno.
Use a clear subject line
Subject: Refund Request — [your account email]

Send this body

Hi Suno team,

I'm writing to request a refund for my recent Suno subscription charge.

Under applicable consumer-protection law (the UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or US state auto-renewal laws — whichever applies in my jurisdiction), I'm exercising my right to cancel and to recover the payment in full. Please confirm by reply that the cancellation has taken effect and that the refund will be processed to my original payment method.

If your policy allows a pro-rata refund for any unused service, I'd appreciate that being applied here.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, see “If they refuse” below — Section 75 is the next stop.

Refund FAQ for Suno

Suno's default policy is that payments are final. The help centre lists three cases where they'll try to help: an **accidental sign-up with zero songs generated**, a **product outage or broken feature**, or a **change-of-mind within a day or two of billing**. Email **support@suno.com** with your account email, the charge date, and a one-line reason. Long-running monthly subscribers who used Suno intermittently are told to cancel going forward rather than expect a refund.