Will I lose my activities and data if I cancel Strava?

No. Strava confirms: 'Canceling your subscription does not delete any of your uploaded activities or data.' Your runs, rides, kudos, followers, segments and history all stay on your free account. You only lose access to subscription-only features (advanced analytics, personal heatmaps, route planning tools, full segment leaderboards, training plans). You can resubscribe later at the current pricing without losing anything.

How do I cancel Strava free trial before being charged?

The Strava free trial is 30 days. Per the terms, 'you will be billed for your subscription fee at the end of the free trial, unless you cancel your subscription at least 24 hours before the free trial ends.' Cancel from Settings → My Account → Cancel subscription (web) or via your App Store subscriptions page. You'll keep trial access until it expires, then drop back to Free, no charge appears.

How do I cancel Strava on iPhone?

If you subscribed inside the Strava iOS app, cancellation runs through Apple, not Strava. Open **Settings → [Your Name] → Subscriptions → Strava → Cancel Subscription** on your iPhone. Deleting the Strava app does nothing, the App Store subscription keeps billing. For refunds you must go through Apple (reportsproblem.apple.com), usually within 48 hours of purchase; Strava cannot refund App Store charges.

Does Strava charge a cancellation fee?

No cancellation fee. Strava lets you cancel at any time and doesn't bill an exit charge. However, the cancellation only takes effect at the end of your current billing period, and Strava does not prorate, so if you cancel one day into an annual $79.99 term, you don't get 364 days back. Cancel early in your first 14 days if you want your money back.

Can I pause my Strava subscription instead of cancelling?

Strava doesn't offer a pause option on web subscriptions. Your only levers are: (1) cancel and resubscribe later at then-current pricing, (2) if you're on Google Play, Play Store lets you 'Pause subscription' for a set period on some subscriptions, check the Play Store subscription screen, (3) switch from monthly to annual to lock in a cheaper rate at renewal. Data is preserved in all cases.

Why did Strava charge me after I cancelled?

Two common causes: (1) You cancelled less than 24 hours before renewal, Strava's terms require 24-hour advance notice, otherwise the next period bills. (2) You cancelled on the wrong platform, an iOS App Store subscription doesn't stop just because you 'cancelled' on strava.com, and vice versa. Verify at strava.com/account **and** in Apple/Google subscriptions. If you're within 14 days, request a refund via support.strava.com/hc/requests/new.

Why am I still being charged after cancelling Strava: Run, Bike, Walk?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Strava: Run, Bike, Walk account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Strava: Run, Bike, Walk.

Q: How do I cancel Strava on Android / Google Play?

Open the **Google Play Store app → tap your profile → Payments & subscriptions → Subscriptions → Strava → Cancel subscription**. Or from inside the Strava app: **You tab → Settings → Your Strava Subscription → Manage Your Subscription**, which redirects you into Google Play. Refund requests must be made to Google (typically within 48 hours), Strava cannot process refunds for Play Store purchases.

Q: Does Strava: Run, Bike, Walk charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Strava: Run, Bike, Walk and what to expect.

Last verified 18 Jul 2026 · data refreshes daily · sources: homepage, pricing, terms, contact, page-emails

The fastest way

Cancel Strava at strava.com/account → Settings → My Account → Cancel subscription (or via your App Store if you subscribed there). Cancel 24+ hours before renewal. Refunds only within 14 days of purchase, email support via support.strava.com/hc/requests/new with subject 'Cancel subscription and refund request'. Median reply: 3 to 5 business days.

Or let yoink do it for you.

30 seconds. AI emails Strava: Run, Bike, Walk, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

The 4-step cancellation

Email the verified address
support@strava.zendesk.com, the standard route for Strava: Run, Bike, Walk.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Strava: Run, Bike, Walk team,

I'm writing to cancel the subscription on my account, [your account email].

I'm giving notice ahead of my next renewal date and expect no further charges from that date. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Strava: Run, Bike, Walk plans you can cancel

Strava Subscription (Monthly)
Auto-renews monthly; must cancel at least 24 hours before renewal.
$11.99/mo
Strava Subscription (Annual)
Auto-renews yearly; cancel 24+ hours before renewal date. Access continues until term ends.
$79.99/yr
Family Plan (4 accounts)
Annual only; auto-renews. Cancel 24+ hours before renewal.
$139.99/yr
Strava + Runna
Annual only; bundle not sold on iOS. Cancel 24+ hours before renewal.
$149.99/yr
Student (50% off, annual)
Annual only; SheerID verification required. Cancel 24+ hours before renewal.
$39.99/yr

What happens to what you’ve already paid

Strava's terms state 'No refunds or credits will be provided by Strava, unless set out in these Terms.' The Help Center clarifies you may be eligible for a full refund within 14 days of purchase, after 14 days, subscriptions are non-refundable and Strava does not prorate. If you subscribed via Apple or Google, refunds are handled by them (typically 48-hour window). Cancelling stops future renewals but you keep access until the end of the paid term.

“If you reside outside the United States, you may be entitled under local law to change your mind and receive a full refund within 14 days of subscribing.”
, Strava: Run, Bike, Walk terms

14-day cancellation windowPro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated Strava: Run, Bike, Walk refund guide , same data, but framed around the policy + escalation paths.

Does Strava: Run, Bike, Walk charge a cancellation fee?

We found no cancellation fee in Strava: Run, Bike, Walk’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling Strava: Run, Bike, Walk

Based on 6 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Deleting the Strava app, Removing the app does not cancel or stop billing; the subscription keeps renewing until you cancel via web/app-store account settings.
✕ Cancelling on Strava.com when you subscribed via Apple, You must cancel using the same platform you subscribed through, iOS App Store subscriptions can only be cancelled in Apple ID → Subscriptions.
✕ Asking Strava support to refund an Apple/Google purchase, Strava Support is unable to issue refunds, modify charges, or escalate refund requests for App Store or Google Play purchases, those are handled entirely by Apple/Google.
✕ Requesting a prorated refund after cancellation mid-term, Strava operates on a strict no-refund basis for the current billing period; you keep the paid features until the end of the term but get no partial money back.
✕ Calling a Strava phone number, Strava does not publish a customer service phone number; third-party sites listing one are often scams. Support is ticket-only.
✕ Cancelling less than 24 hours before renewal, Terms require cancellation at least 24 hours before the current period ends, otherwise the next billing period is charged.

Cancelled Strava: Run, Bike, Walk but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Strava: Run, Bike, Walk, treat it as not cancelled. Email support@strava.zendesk.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Strava: Run, Bike, Walk’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Strava: Run, Bike, Walk charges again.

How Strava: Run, Bike, Walk will try to keep you

Strava: Run, Bike, Walk may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Auto-renewal with only a 30-day heads-up email on price changes”
You say: Strava sends the price-change notice 30 days before renewal. Log the exact renewal date the moment you subscribe and cancel 25+ hours before it, most 'accidental renewal' refund requests get a flat 'no' from support.
They’ll say: “Discount surface as 'Downgrade to Free Plan' friction”
You say: The cancel button is labelled 'Downgrade to the Free Plan' inside Settings → My Account. That IS the cancel action, clicking it and confirming ends auto-renewal without further calls.
They’ll say: “'Contact support' redirection for app-store subscribers”
You say: If you subscribed on iOS or Android, Strava will redirect you to Apple/Google. Cancel directly in Apple ID → Subscriptions or Google Play → Payments & subscriptions, don't waste time in Strava's ticket queue.
They’ll say: “Slow ticket response (3 to 10 business days) that runs out the 14-day refund clock”
You say: Open the support ticket at support.strava.com/hc/requests/new the same day you notice the charge. Put 'Refund request, within 14-day window, purchased [date]' in the subject so the timestamp is on record.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Strava: Run, Bike, Walk to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Strava: Run, Bike, Walk has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Strava: Run, Bike, Walk’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Strava: Run, Bike, Walk’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Strava: Run, Bike, Walk must honour it regardless of where they’re headquartered.

Delete your Strava: Run, Bike, Walk account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Strava: Run, Bike, Walk’s account settings, email support@strava.zendesk.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Strava: Run, Bike, Walk

Log in at strava.com → click your profile picture → **Settings → My Account → Cancel subscription**. On mobile, open the app → **You** tab → gear icon → **Your Strava Subscription → Manage Your Subscription**. If you originally subscribed through the Apple App Store or Google Play, you must cancel through that store, Strava can't cancel it for you. Cancel at least 24 hours before your renewal date, or you'll be billed for the next cycle.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Strava: Run, Bike, Walk refund guide. Need a human for something else entirely? The Strava: Run, Bike, Walk contact guide lists every channel that actually answers.