How to Cancel Stable Audio Before Auto-Renewal.

The 4-step cancellation

1. Email the verified address

   hey@stableaudio.com, yoink-verified working email for Stable Audio (confirmed by tracked cancellations).

2. Use a precise subject

   Subject: Cancellation Request, [your account email]

3. Send this template

   Hi Stable Audio team,
   
   I'm writing to cancel the subscription on my account, [your account email].
   
   Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.
   
   Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.
   
   If your policy allows it, I'd also appreciate a pro-rata refund for the unused portion of the current period.
   
   Best,
   [your name]

4. Wait for confirmation

   Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Stable Audio plans you can cancel

• Free

  Free plan renews on the first of each month; no billing to cancel.

  $0.00/mo
• Pro

  Cancel any time via avatar → Manage Subscription. Access continues to end of billing period, then downgrades to free tier.

  $11.99/mo
• Studio

  Same self-serve flow via account avatar; downgrade to free tier on cancellation.

  $29.99/mo
• Max

  Cancel via account avatar → Manage Subscription → Cancel → Confirm.

  $89.99/mo

What happens to what you’ve already paid

Refunds are discretionary, not automatic. The strongest case is a request within 48 hours of the charge where you've used less than 2% of the monthly track allotment, or where the charge was accidental / unrecognised. Requests are processed manually, expect a reply in 2 to 3 business days and 5 to 10 business days for the money to hit your bank via Stripe. Stable Audio reserves the right to decline or prorate if it suspects policy abuse.

“Stable Audio may give refunds on subscription charges in our discretion, depending on the circumstances below. If a purchase is accidentally made by a friend or family member. Your refund request is made within submitted within 48 hours of the subscription charge and your usage is below 2% of the allotted monthly generations.”

, Stable Audio terms

Asking specifically for money back, not just a cancellation? See the dedicated Stable Audio refund guide , same data, but framed around the policy + escalation paths.

Does Stable Audio charge a cancellation fee?

We found no cancellation fee in Stable Audio’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling Stable Audio

Based on 3 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

• ✕ Deleting your Stable Audio account to stop billing, Account deletion does not automatically cancel an active Stripe subscription, you must cancel the subscription first via the avatar menu.
• ✕ Uninstalling / not logging in, Paid subscriptions renew automatically on the same day and time each month regardless of usage.
• ✕ Chargebacks as a first move, Stable Audio reserves the right to decline refunds where it suspects policy abuse; opening a Stripe dispute before emailing support risks account termination without a refund.
• ✕ Asking for a refund after heavy usage, Refund eligibility requires usage below 2% of the monthly generation allotment, generate a lot in the first day and you forfeit eligibility.
• ✕ Requesting a refund on credit packages, Credit packages are generally non-refundable once purchased (per Stable Audio refund policy page).

Cancelled Stable Audio but still being charged?

Three common reasons, in order of likelihood:

• The cancellation didn’t actually complete. If you never received a written confirmation from Stable Audio, treat it as not cancelled. Email hey@stableaudio.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
• You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Stable Audio’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
• Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Stable Audio charges again.

How Stable Audio will try to keep you

Stable Audio may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

• They’ll say: “Support offers to downgrade instead of cancel”

  You say: Thanks, but I want a full cancellation, not a downgrade. Please confirm the subscription is cancelled and no further charges will be taken.

• They’ll say: “Support cites 'discretionary' refund language to stall”

  You say: Under your published FAQ, my request is within 48 hours of the charge and my usage is under 2% of the monthly allotment. Please process the refund on that basis.

• They’ll say: “Delay past the 48-hour window”

  You say: You'll honor requests based on submission date per your own FAQ, this email is timestamped within 48 hours of the charge. Please log it accordingly.

• They’ll say: “Loss-of-license fear ('you'll lose your tracks')”

  You say: Understood, audio generated on Pro and higher tiers remains covered under the original license after cancellation per your FAQ, so this isn't a reason to keep the plan.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Delete your Stable Audio account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Stable Audio’s account settings, email hey@stableaudio.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Stable Audio

Money-back questions (windows, pro-rata, chargebacks) are covered in the Stable Audio refund guide. Need a human for something else entirely? The Stable Audio contact guide lists every channel that actually answers.

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