Can I cancel my subscription at any time and what happens to my audio license when I cancel my subscription?

Yes — you can cancel any time. Crucially, audio generated on Pro and higher tiers **remains covered under the original license even after cancellation**, so tracks you released commercially stay licensed. You must still comply with the usage rights of the tier that was active when you generated the audio. After cancellation you're downgraded to the free tier and lose any remaining track allowance for the month.

Does Stable Audio give refunds?

Refunds are discretionary. Stable Audio typically honours them when the request is filed **within 48 hours of the charge** and you've used **less than 2% of your monthly generation allotment**, or if the charge was accidental / unrecognised. Email hey@stableaudio.com — requests are processed manually within 2–3 business days, and refunds land via Stripe in 5–10 business days depending on your bank.

Will I lose the music I generated if I cancel?

Your usage license survives cancellation — audio generated on Pro or higher tiers stays licensed for the same commercial use. But hosted files are only stored on Stable Audio's servers for 30 days from creation, then permanently deleted with no recovery. **Download every track you care about before cancelling** (WAV / MP3 / MIDI). Unused track credits do not roll over.

Is there a free trial and does it auto-renew?

There's no time-limited free trial in the traditional sense — instead Stable Audio has a permanent **free plan** that renews on the 1st of each month with a small track allowance. Paid plans (Pro $11.99, Studio $29.99, Max $89.99) auto-renew on the same day and time of the month you subscribed. To avoid a renewal charge, cancel before that timestamp rolls over.

Can I pause instead of cancelling?

There is no documented pause option. The closest alternative is downgrading — you can move down a paid tier (or all the way to free) at any time from the account page. Downgrades take effect immediately and you lose remaining track allowance from the higher plan on switch. If you only need a break, downgrade to free, then re-upgrade later at the prorated rate.

What if Stable Audio ignores my cancellation or refund request?

Give hey@stableaudio.com 3 business days. If silent, reply on the same thread with your Stripe charge ID, screenshot of the failed cancel attempt, and cite the FAQ's 48-hour / 2% clause. If it's a card charge, UK/EU users can invoke consumer-rights chargeback via their bank; US users can dispute via the card issuer. Only open a Stripe dispute as a last resort — it can trigger account termination.

How much does Stable Audio cost?

Free tier: $0 with a monthly track allowance for personal / non-commercial use. **Pro: $11.99/mo**, **Studio: $29.99/mo**, **Max: $89.99/mo** — all billed monthly via Stripe and all include a commercial license on generated audio. Enterprise pricing is quoted separately. Upgrades are prorated (with VAT/sales tax where applicable); downgrades take effect immediately with no refund on the higher-tier portion.

Can I cancel via the app or only the website?

Stable Audio is a browser-based product — cancellation happens on **stableaudio.com** via your avatar → Manage Subscription. There is no first-party mobile app, so App Store / Google Play cancellation flows don't apply. Billing runs through Stripe, so all card and refund actions ultimately happen in the Stripe customer portal that Stable Audio links you into.

Can I downgrade instead of cancelling?

Yes. From your account page you can switch subscription levels at any time. Upgrades kick in immediately and you're charged a prorated amount (inclusive of VAT / sales tax if applicable). Downgrades apply immediately as well — you'll be moved to the lower tier and lose access to the higher plan's remaining track allowance. Downgrades do **not** generate a partial refund of the current month.

Is there a cancellation fee?

No. Stable Audio does not charge a cancellation fee. You keep paid access through the end of the billing period you've already paid for, then drop to the free tier at no cost. The only 'cost' of cancelling is losing your remaining monthly track allowance on the higher plan the moment you're downgraded.

UNRATED TO CANCEL

How to Cancel Stable Audio Before Auto-Renewal.

Stable Audio typically charges £14.39/mo. Here's the fastest way to cancel and what to expect.

Last verified today · data refreshes daily · 3 sources cited

The fastest way

Cancel Stable Audio from your account avatar → Manage Subscription → Cancel → Confirm. You keep access until the billing period ends. For refunds, email hey@stableaudio.com within 48 hours of the charge (usage under 2%) with subject 'Refund request – cancel subscription'. Response target: 2–3 business days; funds land in 5–10 business days via Stripe.

£14.39/motypical charge

£173/yrif you keep paying

Or let yoink do it for you.

30 seconds. AI emails Stable Audio, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

The 4-step cancellation

Email the verified address
hey@stableaudio.com — yoink-verified working email for Stable Audio (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request — [your account email]

Send this template

Hi Stable Audio team,

I'm writing to request the immediate cancellation of my subscription tied to this account, effective today.

Under applicable consumer-protection law (UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or the FTC's Click-to-Cancel rule depending on your jurisdiction), I'm entitled to terminate this continuous service contract through the same channel it was formed in — please confirm by reply that no further charges will be made.

If your policy permits, I'd also appreciate a pro-rata refund for any unused portion of the current billing period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Stable Audio plans you can cancel

Free
Free plan renews on the first of each month; no billing to cancel.
$0.00/mo
Pro
Cancel any time via avatar → Manage Subscription. Access continues to end of billing period, then downgrades to free tier.
$11.99/mo
Studio
Same self-serve flow via account avatar; downgrade to free tier on cancellation.
$29.99/mo
Max
Cancel via account avatar → Manage Subscription → Cancel → Confirm.
$89.99/mo

Stable Audio’s refund policy

Refunds are discretionary, not automatic. The strongest case is a request within 48 hours of the charge where you've used less than 2% of the monthly track allotment, or where the charge was accidental / unrecognised. Requests are processed manually — expect a reply in 2–3 business days and 5–10 business days for the money to hit your bank via Stripe. Stable Audio reserves the right to decline or prorate if it suspects policy abuse.

“Stable Audio may give refunds on subscription charges in our discretion, depending on the circumstances below. If a purchase is accidentally made by a friend or family member. Your refund request is made within submitted within 48 hours of the subscription charge and your usage is below 2% of the allotted monthly generations.”
— Stable Audio terms

2-day cancellation windowPro-rata refund: yes

Asking specifically for money back, not just a cancellation? See the dedicated Stable Audio refund guide — same data, but framed around the policy + escalation paths.

What doesn’t work for cancelling Stable Audio

Based on 3 sources — Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Deleting your Stable Audio account to stop billing — Account deletion does not automatically cancel an active Stripe subscription — you must cancel the subscription first via the avatar menu.
✕ Uninstalling / not logging in — Paid subscriptions renew automatically on the same day and time each month regardless of usage.
✕ Chargebacks as a first move — Stable Audio reserves the right to decline refunds where it suspects policy abuse; opening a Stripe dispute before emailing support risks account termination without a refund.
✕ Asking for a refund after heavy usage — Refund eligibility requires usage below 2% of the monthly generation allotment — generate a lot in the first day and you forfeit eligibility.
✕ Requesting a refund on credit packages — Credit packages are generally non-refundable once purchased (per Stable Audio refund policy page).

How Stable Audio will try to keep you

Stable Audio may respond with a retention offer — a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Support offers to downgrade instead of cancel”
You say: Thanks, but I want a full cancellation, not a downgrade. Please confirm the subscription is cancelled and no further charges will be taken.
They’ll say: “Support cites 'discretionary' refund language to stall”
You say: Under your published FAQ, my request is within 48 hours of the charge and my usage is under 2% of the monthly allotment. Please process the refund on that basis.
They’ll say: “Delay past the 48-hour window”
You say: You'll honor requests based on submission date per your own FAQ — this email is timestamped within 48 hours of the charge. Please log it accordingly.
They’ll say: “Loss-of-license fear ('you'll lose your tracks')”
You say: Understood — audio generated on Pro and higher tiers remains covered under the original license after cancellation per your FAQ, so this isn't a reason to keep the plan.

Your rights when cancelling

Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Stable Audio to make cancelling at least as simple as signing up — same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Restore Online Shoppers’ Confidence Act (ROSCA)
Negative-option billing must be clearly disclosed.
Federal law (15 U.S.C. §8401) requires Stable Audio to clearly disclose any negative-option / auto-renewal terms before charging. Buried terms = potential federal violation. Report to the FTC alongside any FTC complaint.

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Stable Audio’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Stable Audio’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Stable Audio must honour it regardless of where they’re headquartered.
Digital Content Directive (EU) 2019/770
Refund rights for digital content failures.
Specific to digital subscriptions — gives you the right to a price reduction or contract termination when Stable Audio’s digital service is not as advertised, with no time limit beyond the contract period.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes — “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Stable Audio has ~45 days to defend.

Common questions about cancelling Stable Audio

Log in to stableaudio.com, click your avatar in the top-right, choose **Manage Subscription**, then **Cancel** and **Confirm**. Stripe (the payment processor) emails a confirmation. You keep paid access through the end of your current billing period, then drop to the free tier automatically. Update card details from the same Stripe portal — do not delete your account first, or you may lose the ability to manage the subscription cleanly.