Is there a free trial and does it auto-renew?

There's no time-limited free trial in the traditional sense, instead Stable Audio has a permanent **free plan** that renews on the 1st of each month with a small track allowance. Paid plans (Pro $11.99, Studio $29.99, Max $89.99) auto-renew on the same day and time of the month you subscribed. To avoid a renewal charge, cancel before that timestamp rolls over.

What if Stable Audio ignores my cancellation or refund request?

Give hey@stableaudio.com 3 business days. If silent, reply on the same thread with your Stripe charge ID, screenshot of the failed cancel attempt, and cite the FAQ's 48-hour / 2% clause. If it's a card charge, UK/EU users can invoke consumer-rights chargeback via their bank; US users can dispute via the card issuer. Only open a Stripe dispute as a last resort, it can trigger account termination.

How much does Stable Audio cost?

Free tier: $0 with a monthly track allowance for personal / non-commercial use. **Pro: $11.99/mo**, **Studio: $29.99/mo**, **Max: $89.99/mo**, all billed monthly via Stripe and all include a commercial license on generated audio. Enterprise pricing is quoted separately. Upgrades are prorated (with VAT/sales tax where applicable); downgrades take effect immediately with no refund on the higher-tier portion.

Can I cancel via the app or only the website?

Stable Audio is a browser-based product, cancellation happens on **stableaudio.com** via your avatar → Manage Subscription. There is no first-party mobile app, so App Store / Google Play cancellation flows don't apply. Billing runs through Stripe, so all card and refund actions ultimately happen in the Stripe customer portal that Stable Audio links you into.

Can I downgrade instead of cancelling?

Yes. From your account page you can switch subscription levels at any time. Upgrades kick in immediately and you're charged a prorated amount (inclusive of VAT / sales tax if applicable). Downgrades apply immediately as well, you'll be moved to the lower tier and lose access to the higher plan's remaining track allowance. Downgrades do **not** generate a partial refund of the current month.

Is there a cancellation fee?

No. Stable Audio does not charge a cancellation fee. You keep paid access through the end of the billing period you've already paid for, then drop to the free tier at no cost. The only 'cost' of cancelling is losing your remaining monthly track allowance on the higher plan the moment you're downgraded.

REFUND GUIDE

How to Get a Stable Audio Refund in 48 Hours.

Inside 2 days their own policy is on your side; statutory cooling-off rights may stack on top. Outside it, you've still got tools, a clear email, a card-issuer chargeback, the lot. Here's the playbook for Stable Audio.

Last verified 19 Jul 2026 against Stable Audio’s own Terms · UK, US, and EU rights covered below

The short answer

Refunds are discretionary, not automatic. The strongest case is a request within 48 hours of the charge where you've used less than 2% of the monthly track allotment, or where the charge was accidental / unrecognised. Requests are processed manually, expect a reply in 2 to 3 business days and 5 to 10 business days for the money to hit your bank via Stripe. Stable Audio reserves the right to decline or prorate if it suspects policy abuse.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Stable Audio, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

What Stable Audio actually says

“Stable Audio may give refunds on subscription charges in our discretion, depending on the circumstances below. If a purchase is accidentally made by a friend or family member. Your refund request is made within submitted within 48 hours of the subscription charge and your usage is below 2% of the allotted monthly generations.”
, verbatim from Stable Audio’s terms

2-day cancellation windowPro-rata refund: yesStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Stable Audio refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note Stable Audio’s own policy works on a 2-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Stable Audio charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Stable Audio made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Stable Audio has ~45 days to defend. Works regardless of where Stable Audio is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Stable Audio for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Stable Audio subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Stable Audio can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Stable Audio is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use hey@stableaudio.com, the route yoink has verified actually gets read for Stable Audio.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Stable Audio team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

If a full refund isn't available under your policy, I'd accept a pro-rata refund for the unused portion.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Stable Audio

Refunds are discretionary. Stable Audio typically honours them when the request is filed **within 48 hours of the charge** and you've used **less than 2% of your monthly generation allotment**, or if the charge was accidental / unrecognised. Email hey@stableaudio.com, requests are processed manually within 2 to 3 business days, and refunds land via Stripe in 5 to 10 business days depending on your bank.