Is Screen Studio a one-time purchase?

Not any more for new buyers. The $229 lifetime licence with a year of updates was withdrawn, and new customers choose monthly ($29) or annual ($108) billing. If you already hold the one-time licence it keeps working, holders were told they'd get free updates with eligibility running to 25 September 2027, after which they can keep using their version indefinitely or buy an update renewal, without being pushed onto a subscription. Practical upshot for cancelling: legacy licence holders have no recurring charge to stop; only subscribers do.

Will I lose my recordings if I cancel Screen Studio?

Your project files stay on your Mac, they aren't deleted when the plan lapses. What you lose is **exporting**. Without an active plan you can still record, edit and preview, but producing the finished video file is gated behind a paid subscription, and Screen Studio project files are proprietary so another editor can't open them. Before the term ends, export every project you still care about as MP4 (or GIF) and keep the files locally. Shareable-link hosting also depends on an active plan, so re-download anything you've only got as a hosted link.

Is there a Screen Studio cancellation fee?

No cancellation or exit fee is charged, and there's no minimum-term penalty. The cost of cancelling is simply timing: fees are paid in advance, cancellation only bites at the end of the current term, and nothing already charged comes back. So a monthly subscriber loses at most the remainder of one month, while an annual subscriber who cancels in month two still funds the other ten. There's no fee to pay, but cancel the day you decide, not the week of renewal.

Does Screen Studio have a free trial?

There's no timed, card-on-file trial that flips into a subscription. Instead Screen Studio lets you install and use the app, recording, editing, previewing, and paywalls the export. That means there's no trial end date to diary and no surprise auto-conversion from free use. The auto-renewal risk only starts once you've actively bought a monthly or annual plan; from that point it renews until you cancel in the billing portal. If you were charged without ever choosing a plan, treat it as a disputed charge and email team@screen.studio with the statement line.

Can I pause my Screen Studio subscription instead of cancelling?

Screen Studio doesn't advertise a pause option, and its terms only describe cancellation effective at term end. Lemon Squeezy's platform does support pausing subscriptions, but that's a merchant-side control, you can't trigger it yourself from the customer portal. So it's worth one email: ask team@screen.studio to pause billing for a set number of months rather than cancel. If they decline, cancel instead; because the app stays usable for recording and editing without a plan, resubscribing later for a single export month is a workable substitute for a pause.

What is LEMSQZY* SCREENSTUDIO on my bank statement?

That's a Screen Studio charge processed by Lemon Squeezy, which acts as merchant of record for the sale. It's legitimate rather than fraud, but it's also the reason people don't recognise it, the brand name is buried behind the processor's descriptor. To deal with it: go to `screenstudio.lemonsqueezy.com/billing`, sign in with the email that received the receipt, and you'll see payment history, invoices and the option to cancel the subscription. For anything the portal won't do, refunds, wrong email on the licence, email team@screen.studio with the descriptor and date.

What if Screen Studio ignores my cancellation?

Build a paper trail first: cancel in the Lemon Squeezy portal, screenshot the cancelled status, and email team@screen.studio stating the date you cancelled and that no further charges are authorised. If a renewal still hits, reply to that thread quoting the earlier dated request and ask for a full refund of the unauthorised charge. Escalate to Lemon Squeezy as merchant of record, since it processes refunds and chargebacks on the seller's behalf and can refund within 60 days of purchase. Card-issuer dispute is the final fallback, with your cancellation evidence attached.

Why am I still being charged after cancelling Screen Studio?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Screen Studio account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Screen Studio Before It Renews.

Q: Does Screen Studio charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Screen Studio and what to expect.

Last verified today · data refreshes daily · sources: terms, web-search

The fastest way

Cancel in Screen Studio's Lemon Squeezy billing portal (screenstudio.lemonsqueezy.com/billing) or via screen.studio/guide/how-to-cancel-subscription-. No cancel button? Email team@screen.studio, subject "Cancellation + refund request, [order ID]". Replies typically land within a few business days. Access runs to the end of the paid term, and fees are stated non-refundable, so cancel before renewal.

Or let yoink do it for you.

30 seconds. AI emails Screen Studio, handles retention, chases the refund. You approve once, then sleep.

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Every way to cancel Screen Studio

Online (fastest): Direct cancel flow: screenstudio.lemonsqueezy.com/billing
Email: Email team@screen.studio with the template below, the route that creates a paper trail and carries the refund ask.

Timing matters: Cancel before your renewal date: cancellation only takes effect at the end of the current monthly or annual term, fees are charged in advance, and nothing already billed is refunded or prorated.

The 4-step cancellation

Email the verified address
team@screen.studio, the standard route for Screen Studio.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Screen Studio team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Screen Studio plans you can cancel

Monthly
Cancel anytime; cancellation takes effect at the end of the current monthly term, so you keep export access until then.
$29.00/mo
Annual
Billed $108 up front for 12 months; cancelling mid-term stops the next renewal but does not shorten or refund the current year.
$9.00/mo
Legacy one-time license (discontinued)
The $229 one-time license is no longer sold to new buyers; existing holders keep their activation and have nothing to cancel.

What happens to what you’ve already paid

This policy covers Screen Studio subscription fees only, the $29/month and $108/year plans, which the terms say are payable in advance and non-refundable. Cancelling is allowed at any time but only takes effect at the end of the term you already paid for, so there is no proration and no partial year back. The legacy $229 one-time license is a separate, discontinued purchase: it has no recurring charge to cancel, and optional paid update renewals are treated as new orders rather than refundable subscription fees. Because Screen Studio sells through Lemon Squeezy as merchant of record, Lemon Squeezy can still issue refunds at its own discretion within 60 days of purchase to head off a chargeback, which is why a polite, evidenced email beats accepting the 'no refunds' line.

“Fees are non-refundable, and Screen Studio will have no liability to the Client for refunding any fees charged or paid by the Client.”
, Screen Studio terms

Pro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated Screen Studio refund guide , same data, but framed around the policy + escalation paths.

Does Screen Studio charge a cancellation fee?

Screen Studio’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends.

What doesn’t work for cancelling Screen Studio

Based on 2 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Deleting the app or letting the license go unused to stop billing, Billing is handled by the Lemon Squeezy subscription, not the installed Mac app; uninstalling never cancels the recurring charge.
✕ Asking for a prorated refund of the remaining months on an annual plan, Terms state cancellation is effective only at the end of the then-current subscription term and that fees are non-refundable.
✕ Cancelling through Apple / App Store subscriptions, Screen Studio is a direct-download macOS app billed through Lemon Squeezy (statements show a LEMSQZY* SCREENSTUDIO descriptor), so there is no Apple subscription entry to cancel.
✕ Calling Screen Studio to cancel, No published support phone number exists; third-party cancellation directories list the phone channel as unavailable.
✕ Relying on the '30-day money-back, no questions asked' promise seen on look-alike pricing sites, That wording appears on unofficial third-party domains, not on screen.studio; the brand's own terms say fees are non-refundable.

Cancelled Screen Studio but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Screen Studio, treat it as not cancelled. Email team@screen.studio referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Screen Studio’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Screen Studio charges again.

How Screen Studio will try to keep you

Screen Studio may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Deflect to the annual plan: 'switch to yearly and pay the equivalent of $9/month instead of $29'”
You say: I'm not looking to change plans, please cancel the subscription outright and confirm in writing that no further charge will be taken.
They’ll say: “Offer a student/educator discount (around 40% off) to keep the seat active”
You say: A discount doesn't solve it, I've stopped using the app. Please process the cancellation and confirm the effective end date.
They’ll say: “Point out you can keep using the app free (record and edit, just no exporting) so the paid plan 'still has value'”
You say: Understood that the free mode exists, that's exactly why I don't need the paid plan. Cancel it and refund the charge I never exported against.
They’ll say: “Quote the non-refundable clause to close the refund request”
You say: I've read clause on fees, but the charge renewed without use. Lemon Squeezy is the merchant of record and can refund within 60 days at its discretion, please forward this request rather than close it.
They’ll say: “Slow-walk a billing question until the renewal date passes”
You say: Please treat this as a dated cancellation request received today. If the renewal is taken after this email, I'll be asking for it back in full.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Screen Studio to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Screen Studio has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Screen Studio’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Screen Studio’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Screen Studio must honour it regardless of where they’re headquartered.

Delete your Screen Studio account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Screen Studio’s account settings, email team@screen.studio with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Screen Studio

Yes. Screen Studio's terms say you may cancel at any time, with cancellation effective at the end of the then-current subscription term. The fastest route is the Lemon Squeezy billing portal at `screenstudio.lemonsqueezy.com/billing`, sign in with the email you bought with (a magic link is emailed), open the active subscription and choose **Cancel subscription**. Their own guide page is `screen.studio/guide/how-to-cancel-subscription-`. If the cancel control isn't visible, email **team@screen.studio**, the terms name that address for subscription and cancellation questions. Keep the confirmation email; it's your proof if a renewal still lands.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Screen Studio refund guide. Need a human for something else entirely? The Screen Studio contact guide lists every channel that actually answers.