How to Cancel Scrape Creators Auto-Recharge.

Cancelling a Scrape Creators order by email

1. Email the verified address

   support@scrapecreators.com, the standard route for Scrape Creators.

2. Use a precise subject

   Subject: Cancellation Request, [your account email]

3. Send this template

   Hi Scrape Creators team,
   
   I'd like to cancel my recent Scrape Creators order (reference [order number], placed on [date]) under the account [your account email].
   
   Please confirm the cancellation by reply and process the refund to my original payment method.
   
   Best,
   [your name]

4. Wait for confirmation

   Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Scrape Creators plans you can cancel

• Free (signup credits)

  100 free credits on signup, no credit card required, so there is nothing to cancel; up to 7,000 more credits can be claimed for tasks like starring the GitHub repo and leaving feedback.

  $0.00/mo
• Solo Dev

  One-time credit purchase, not a recurring plan, no cancellation needed unless auto-recharge is enabled.

  $10.00/mo
• Freelance (25,000 credits)

  One-time $47 credit pack; credits never expire, so unused balance sits on the account rather than lapsing.

  $47.00/mo
• Mid (200,000 credits)

  One-time credit pack reported by third-party comparison pages; not a subscription.

  $197.00/mo
• Business (500,000 credits)

  One-time $497 credit pack for production workloads; no recurring billing unless auto-recharge is on.

  $497.00/mo
• Enterprise

  Custom pricing arranged directly with the company; cancellation terms not published.

What happens to what you’ve already paid

Scrape Creators sells prepaid API credit packs, not subscriptions, so there is no monthly charge to stop and no published refund window, the terms say refunds are at the company's sole discretion, case by case. For credit-pack purchases (Solo Dev $10, Freelance $47, Business $497), the realistic ask is a refund of the unused credit balance, quoting the purchase date and the number of credits still unspent. For auto-recharge top-ups, the same discretionary rule applies, but an unintended top-up you never used is the strongest case, the terms confirm the charge only fires when you have enabled auto-recharge and credits fall below your threshold. Note that credits are described as never expiring, and the terms also state that on account termination unused credits may be forfeited, so request the refund before asking for the account to be closed.

“Refunds are provided at our sole discretion on a case-by-case basis.”

, Scrape Creators terms

Asking specifically for money back, not just a cancellation? See the dedicated Scrape Creators refund guide , same data, but framed around the policy + escalation paths.

Does Scrape Creators charge a cancellation fee?

Scrape Creators’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends.

What doesn’t work for cancelling Scrape Creators

Based on 6 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

• ✕ Waiting for the plan to lapse at the end of a billing month, There is no billing cycle, the terms state purchases are one-time payments with no subscriptions, so nothing lapses and nothing auto-stops. The only recurring charge risk is auto-recharge, which you must switch off yourself.
• ✕ Closing the account first and asking for the credit refund afterwards, The terms say that upon termination unused credits may be forfeited, which hands them the argument that there is nothing left to refund. Ask for money back before requesting closure.
• ✕ Assuming a standard 14-day or 30-day money-back window applies, The refunds clause sets no window at all, it is purely discretionary, case by case. Citing a window they never published weakens the email; cite the unused balance and your statutory rights instead.
• ✕ Phoning or opening a live chat, No phone number or chat channel appears anywhere on the site, the support page routes everything, including billing and account questions, to a single email inbox.
• ✕ Cancelling through an app store or mobile subscription screen, Billing is card-based and handled on the web account; there is no iOS/Android subscription to cancel, so the usual App Store or Google Play refund route does not exist.
• ✕ Emailing from an address that is not on the account, The support page explicitly asks you to email from the address on your ScrapeCreators account for billing or account questions, so mail from a personal address will likely bounce back with an identity check and lose days.

Cancelled Scrape Creators but still being charged?

Three common reasons, in order of likelihood:

• The cancellation didn’t actually complete. If you never received a written confirmation from Scrape Creators, treat it as not cancelled. Email support@scrapecreators.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
• You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Scrape Creators’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
• Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Scrape Creators charges again.

How Scrape Creators will try to keep you

Scrape Creators may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

• They’ll say: “"Your credits never expire", the company markets non-expiring balances heavily and will suggest you keep the credits for a future project instead of taking a refund.”

  You say: "I understand credits do not expire, but I no longer have a use case for the API and do not want an indefinite balance held. Please refund the unused credits to the original payment method."

• They’ll say: “Turning a refund request into a technical support ticket, the support page asks for the endpoint, full request URL, HTTP status, response body and timestamp before they investigate.”

  You say: "This is a billing request, not a bug report. I am not asking you to reproduce an API error, I am asking you to refund the unused credits from the purchase on [date] for [amount]."

• They’ll say: “Falling back on "refunds are at our sole discretion" as a blanket refusal.”

  You say: "A discretionary refund policy does not displace my statutory rights as a consumer purchaser, nor my card issuer's chargeback process. I am asking you to exercise that discretion for an unused balance of [X] credits before I escalate to my bank."

• They’ll say: “Slow replies, Scrape Creators is run by a very small team around a solo founder, and independent reviews flag that support can stall if he is unavailable.”

  You say: "Please confirm receipt within 5 business days. If I have no substantive reply by [date] I will raise a chargeback with my card issuer and attach this thread as evidence of the unanswered request."

• They’ll say: “Suggesting a smaller top-up or a downgrade to the $10 Solo Dev tier instead of refunding the larger pack you bought.”

  You say: "I do not want a different pack size. Please refund the unused portion of the $[amount] purchase made on [date]; I am not looking to continue with the service at any tier."

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Delete your Scrape Creators account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Scrape Creators’s account settings, email support@scrapecreators.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Scrape Creators

Money-back questions (windows, pro-rata, chargebacks) are covered in the Scrape Creators refund guide. Need a human for something else entirely? The Scrape Creators contact guide lists every channel that actually answers.

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