How to Cancel Rork Without Losing Your Projects.

The email that backs it up

Rork won’t action a cancellation from an email alone, use the fastest channel above for the cancellation itself. This email still earns its place: it puts your cancellation date in writing (your evidence if they keep billing) and it’s where the refund request happens.

1. Email the verified address

   support@rork.com, the standard route for Rork.

2. Use a precise subject

   Subject: Cancellation Request, [your account email]

3. Send this template

   Hi Rork team,
   
   I'm writing to cancel the subscription on my account, [your account email].
   
   I'm giving notice ahead of my next renewal date and expect no further charges from that date. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.
   
   Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.
   
   If your policy allows it, I'd also appreciate a pro-rata refund for the unused portion of the current period.
   
   Best,
   [your name]

4. Wait for confirmation

   Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Rork plans you can cancel

• Free

  No paid subscription to cancel; the free allowance resets at the start of each calendar month and runs in Design mode only.

  $0.00/mo
• Rork Pro

  Cancel any time from Account Settings → Manage Subscription (Stripe portal) on desktop, or via the App Store if you subscribed in the mobile app. Paid plans renew on the monthly anniversary of your first purchase.

  $20.00/mo
• Rork Max

  Same Stripe billing-portal route; the credit slider (1K → 10K credits, up to roughly $1,800/month) means a mid-cycle upgrade can raise the amount at stake before the renewal date.

  $200.00/mo

Does Rork charge a cancellation fee?

Rork’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends.

What doesn’t work for cancelling Rork

Based on 9 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

• ✕ Emailing Rork support and waiting for a human reply, Reviewers describe hitting a support bot and never being connected to a person, ignored refund requests, and one report that the listed support address bounced as undeliverable.
• ✕ Just stopping using Rork / letting credits go unused, Paid plans renew automatically on the monthly anniversary of the first purchase; non-use does not cancel and unused credits are forfeited at reset.
• ✕ Cancelling in the web app when you subscribed inside the iOS app, Mobile subscriptions are managed by the App Store, so the web/Stripe route will not stop an Apple-billed renewal.
• ✕ Asking support to reinstate forfeited credits after cancelling, Credits reset monthly, do not roll over, and reviewers report no acknowledgement or restoration after the subscription ended.
• ✕ Calling Rork on the phone, No customer-service phone number is published anywhere on rork.com or its docs; the company lists only a San Francisco mailing address.

Cancelled Rork but still being charged?

Three common reasons, in order of likelihood:

• The cancellation didn’t actually complete. If you never received a written confirmation from Rork, treat it as not cancelled. Email support@rork.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
• You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Rork’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
• Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Rork charges again.

How Rork will try to keep you

Rork may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

• They’ll say: “First-line support is an AI bot that absorbs the ticket and never escalates, users report waiting indefinitely 'to be connected to a human'.”

  You say: Open with a one-line factual demand, not a question: 'I cancelled on [date], invoice [number]. I am requesting a refund of $X. Please route this to a human billing agent and reply within 5 business days.' Ask explicitly for a ticket reference so there is a paper trail.

• They’ll say: “Lock-in pressure: projects become inaccessible and credits are forfeited once the subscription ends, which pushes people to keep paying rather than cancel.”

  You say: Export before you cancel. On a paid plan you own the generated code, sync to GitHub (Rork Pro exports a React Native/Expo project, Rork Max a SwiftUI Xcode project) and pull the repo locally first. Then cancel; losing dashboard access no longer costs you the work.

• They’ll say: “Credits are burned by the AI's own retries and failed 'fix this for free' loops, so users buy more credits instead of asking for money back.”

  You say: Frame the refund as service-not-as-described, not buyer's remorse: list the dates the builder failed, the credits consumed on repeat fixes of the same bug, and note that you were shown a free-fix option that still charged. Attach screenshots, this is the evidence a card issuer wants too.

• They’ll say: “Downgrade-instead-of-cancel nudges in the billing portal (Manage Subscription offers a lower plan rather than a clean exit).”

  You say: If you actually want out, complete the cancel flow to the confirmation screen and screenshot it, a downgrade keeps billing alive at a lower number. Downgrades take effect at renewal and do not refund the current cycle.

• They’ll say: “Public-channel escalation works better than the inbox: Rork's founder has publicly offered to handle refunds personally when complaints surface on Product Hunt / X.”

  You say: If email goes unanswered for a week, post the facts (dates, invoice number, what broke) on the public review thread and say you've already emailed support. Keep it factual, public, dated complaints are also useful evidence for a card dispute.

• They’ll say: “Charges are taken in the local currency at Rork's own rate, one UK reviewer reports being billed £50 rather than a converted dollar amount.”

  You say: Quote the exact amount your statement shows, not the sticker price, when you ask for a refund. If the amount charged doesn't match the advertised price, say so explicitly, a pricing mismatch strengthens both the refund ask and a bank dispute.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Delete your Rork account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Rork’s account settings, email support@rork.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Rork

Money-back questions (windows, pro-rata, chargebacks) are covered in the Rork refund guide. Need a human for something else entirely? The Rork contact guide lists every channel that actually answers.

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