How do I delete my RevenueCat account?

You have to delete every Project first — RevenueCat won't do this for you. Once all Projects are removed, go to **Account Settings → Delete this Account** and re-enter your password to confirm. If your account is managed by an SSO organization, you can't self-serve; you'll need to use the dashboard Contact Us form to ask Support to delete it.

Will my customers' subscriptions be cancelled if I delete my RevenueCat account?

No. RevenueCat's own docs explicitly warn that deleting active Projects or shutting down your account **does not cancel your end-users' active subscriptions**. Apple, Google, Amazon and Stripe subscriptions will continue billing your users; you'd have to cancel them through the respective store consoles (or in Stripe's case, via the Stripe dashboard). Plan a migration window before you delete anything.

How does RevenueCat pricing work?

The Pro plan is free until you hit **$2,500 in monthly tracked revenue (MTR)**, after which you pay 1% of MTR. Growth Tools is the same 1% but only on tracked conversions if you bring your own infrastructure. Enterprise is custom-quoted with volume discounts and SLAs. There are no per-seat or per-app gates — pricing scales purely with the revenue you track.

How do I cancel a subscription bought through RevenueCat Web Billing?

If you're an **end-user** of an app that uses RevenueCat Web Billing, your purchase confirmation email contained a personal link to the **Customer Portal** — open that link and cancel from there. If you can't find it, check the renewal-receipt email (every renewal includes a fresh portal link), or contact the app's developer support, not RevenueCat directly. RevenueCat is the billing infrastructure, not the merchant of record for your app.

How do I contact RevenueCat support?

There is no public support email. The only supported channel is the in-dashboard form at **revenuecat.com/support** while logged in. The community forum (community.revenuecat.com) is for public developer discussion and explicitly **not** for account, billing, or cancellation issues. For legal notices only, the Terms list legal@revenuecat.com and compliance@revenuecat.com.

Does RevenueCat have a free trial?

Not a time-limited trial — the **Pro plan is permanently free until you reach $2,500 monthly tracked revenue**. You don't need to enter a credit card to start, and there's no auto-conversion countdown. You only begin paying (1% of MTR) once you cross the $2,500 threshold. So 'cancelling a trial' isn't really a concept here; you can sit on the free tier indefinitely.

Can I downgrade instead of cancelling?

Yes — the simplest downgrade is to let your MTR fall below **$2,500**, which puts you back on the free Pro tier with no charges. If you're on a legacy plan, the pricing FAQ notes that legacy plans were grandfathered, but you can switch to the current Pro pricing through the dashboard. Enterprise customers should reference the downgrade language in their signed Order before cancelling outright.

What happens if RevenueCat ignores my cancellation request?

Send a written notice via the dashboard Contact Us form **and** copy legal@revenuecat.com so there's a timestamped record. Cite §5.3 (Automatic Renewal; Cancellation) and §5.2 (Billing Disputes) of the Terms. If a charge posts after your written notice date, dispute it within 30 days as a billing error. As a last resort, US customers can chargeback through their card issuer; EU/UK customers can escalate via their bank's dispute process.

UNRATED TO CANCEL

How to Cancel RevenueCat Before the 30-Day Renewal.

Q: Can I get a refund from RevenueCat?

RevenueCat doesn't publish a consumer refund window because it's a B2B service. The only commitment in the Terms (§5.2) is that billing-dispute adjustments are available if you flag the error within **30 days** of the first incorrect statement. Send the dispute through the dashboard Contact Us form — escalate to legal@revenuecat.com only if Support won't engage. Pro-rata refunds for mid-cycle cancellation aren't promised.

RevenueCat typically charges £54/mo. Here's the fastest way to cancel and what to expect.

Last verified today · data refreshes daily · 6 sources cited

The fastest way

RevenueCat is a B2B subscription-management SaaS for app developers, not a consumer app. To cancel, log into your dashboard, delete all Projects, then go to Account Settings → Delete this Account. Per the Terms, paid plans must be cancelled at least 30 days before renewal. There is no public support email; contact runs through revenuecat.com/support when logged in.

£54/motypical charge

£648/yrif you keep paying

Or let yoink do it for you.

30 seconds. AI emails RevenueCat, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

The 4-step cancellation

Email the verified address
legal@revenuecat.com — yoink-verified working email for RevenueCat (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request — [your account email]

Send this template

Hi RevenueCat team,

I'm writing to request the immediate cancellation of my subscription tied to this account, effective today.

Under applicable consumer-protection law (UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or the FTC's Click-to-Cancel rule depending on your jurisdiction), I'm entitled to terminate this continuous service contract through the same channel it was formed in — please confirm by reply that no further charges will be made.

If your policy permits, I'd also appreciate a pro-rata refund for any unused portion of the current billing period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

RevenueCat plans you can cancel

Pro
Free until $2,500 monthly tracked revenue (MTR); then 1% of MTR. Cancel at least 30 days before renewal per Terms §5.3.
$0.00/mo
Growth Tools
Usage-based — only pay 1% of MTR on tracked conversions. Same 30-day pre-renewal notice applies.
Enterprise
Custom pricing — cancellation terms governed by your signed Order; usually requires written notice 30+ days before the renewal date.

RevenueCat’s refund policy

RevenueCat doesn't publish a consumer-style refund policy because it's a B2B service. The Terms only commit to billing-dispute adjustments if you flag the error within 30 days of the first incorrect statement. Subscriptions auto-renew and you must cancel at least 30 days before renewal to avoid the next charge. There's no pro-rata refund mechanism in the published Terms.

“If Customer believes that RevenueCat has billed Customer incorrectly, Customer must contact RevenueCat no later than thirty (30) days after the closing date on the first billing statement in which the error or problem appeared, in order to receive an adjustment or credit.”
— RevenueCat terms

30-day cancellation windowPro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated RevenueCat refund guide — same data, but framed around the policy + escalation paths.

What doesn’t work for cancelling RevenueCat

Based on 6 sources — Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Emailing compliance@revenuecat.com or legal@revenuecat.com to cancel — Those addresses are reserved for legal/compliance notices in the Terms — billing and cancellation requests go through the in-dashboard Contact Us form, not legal inboxes.
✕ Cancelling on the day of renewal — Terms §5.3 requires cancellation at least 30 days before renewal; cancelling later still triggers the next billing cycle.
✕ Deleting your account before deleting Projects — RevenueCat won't delete Projects for you; account deletion is blocked until every Project is removed first.
✕ Expecting account deletion to cancel your end-users' subscriptions — Per RevenueCat docs, shutting down your RevenueCat account does not cancel your customers' active App Store / Play Store subscriptions.
✕ Posting in the RevenueCat Community forum to request cancellation — The community is for public developer discussion, not account actions; staff explicitly direct billing/account issues to the in-dashboard support form.

How RevenueCat will try to keep you

RevenueCat may respond with a retention offer — a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Downgrade-to-free pitch — staying on Pro is free under $2,500 MTR, so support may suggest just staying on the free tier instead of fully cancelling.”
You say: Acknowledge the free tier exists, but state you want the account fully closed under §5.3 of the Terms and ask for written confirmation of the cancellation effective date.
They’ll say: “30-day renewal-notice clause — if you miss the 30-day window, support may insist the next cycle is still owed.”
You say: Confirm cancellation in writing immediately, ask them to disable auto-renewal at the end of the current paid period, and dispute any charge billed within 30 days of your written notice as a billing error under §5.2.
They’ll say: “Custom Enterprise SLA lock-in — Enterprise customers are pushed toward renegotiation or pause rather than termination.”
You say: Reference the specific termination clause in your signed Order, send notice to legal@revenuecat.com as a legal notice (not a support request), and request a final invoice through the dashboard.

Your rights when cancelling

Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires RevenueCat to make cancelling at least as simple as signing up — same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Restore Online Shoppers’ Confidence Act (ROSCA)
Negative-option billing must be clearly disclosed.
Federal law (15 U.S.C. §8401) requires RevenueCat to clearly disclose any negative-option / auto-renewal terms before charging. Buried terms = potential federal violation. Report to the FTC alongside any FTC complaint.

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of RevenueCat’s own policy.
Consumer Rights Act 2015
Services must be as described.
If RevenueCat’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. RevenueCat must honour it regardless of where they’re headquartered.
Digital Content Directive (EU) 2019/770
Refund rights for digital content failures.
Specific to digital subscriptions — gives you the right to a price reduction or contract termination when RevenueCat’s digital service is not as advertised, with no time limit beyond the contract period.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes — “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; RevenueCat has ~45 days to defend.

Common questions about cancelling RevenueCat

Log into the RevenueCat dashboard, open **Account Settings**, and use the in-app **Contact Us** / support form to request cancellation — there is no public cancellation email. Per the Terms of Use §5.3, you must cancel **at least 30 days before your renewal date** or the next billing cycle will still be charged. If you're on the free tier (under $2,500 MTR) there's nothing to cancel; you can simply delete the account.