Can I get a refund for ChatGPT Plus?

OpenAI's Terms describe auto-renewal but don't guarantee refunds. In practice, mid-cycle refunds are discretionary — message help.openai.com explaining why (accidental renewal, unused month, billing error). UK and EU users can invoke the 14-day Consumer Rights withdrawal period for new purchases. If you were billed through Apple or Google, request the refund from them directly via reportaproblem.apple.com or Google Play; OpenAI cannot process those.

Will I lose my chat history if I cancel ChatGPT Plus?

No. Cancelling Plus only removes paid features (GPT-5.5, advanced voice, higher limits, Sora, etc.). Your account, conversation history, custom GPTs, and memory remain accessible on the free tier. You can resubscribe at any time and regain access immediately. If you want to delete history entirely, do so via **Settings → Data Controls** separately from cancellation.

Does ChatGPT have a free trial?

ChatGPT itself has a permanent free tier rather than a time-limited trial, so there's no trial auto-renewal trap for Plus. Some promotional offers (e.g. student or regional discounts) have appeared, but the standard Plus plan is paid monthly at $20 from the first day. Cancel anytime before the next renewal date to avoid the next charge.

How do I cancel ChatGPT on iPhone?

Go to **Settings → [your name] → Subscriptions** on iOS, tap **ChatGPT**, then **Cancel Subscription**. The cancellation only works through Apple if you originally subscribed through the App Store — cancelling on openai.com won't stop App Store billing. You'll keep Plus access until the paid period ends. Refunds for unused time must be requested at reportaproblem.apple.com.

Can I pause ChatGPT Plus instead of cancelling?

OpenAI does not currently offer a formal pause option for ChatGPT Plus or Pro. The practical workaround is to cancel before renewal — your data and account remain intact on the free tier — and resubscribe when you need paid features again. Team and Enterprise plans are governed by separate contracts where seat changes are handled by the workspace admin.

What if OpenAI keeps charging me after I cancelled?

First, confirm where the charge originated: the OpenAI invoice on your account, Apple, or Google. Cancellations on the wrong platform won't stop billing. If the charge is genuinely post-cancellation, contact help.openai.com with the invoice ID and a screenshot of the cancellation confirmation. UK cardholders paying by credit card over £100 may use Section 75; debit users can raise a chargeback after exhausting support.

Is there a cancellation fee for ChatGPT?

No. OpenAI does not charge an early-termination or cancellation fee for ChatGPT Plus, Pro, or Team monthly plans. You simply stop renewing. Annual Team subscriptions run to the end of the prepaid term and are not pro-rated. Enterprise contracts follow their signed order form, which may include committed-term obligations — check with your account manager.

How do I cancel ChatGPT Team or Enterprise?

For **Team**, the workspace owner opens **Settings → Billing** in ChatGPT and manages the subscription or seat count; monthly plans cancel at period end, annual plans at term end. **Enterprise** cancellations are handled through your OpenAI account manager under the Business Terms and your signed order form — there is no self-serve cancel button, and notice periods may apply.

UNRATED TO CANCEL

How to Cancel OpenAI.

OpenAI typically charges £30 (one-off). Here's the fastest way to cancel and what to expect.

Last verified 3 days ago · data refreshes daily · 2 sources cited

The fastest way

To cancel ChatGPT Plus, open ChatGPT → Settings → Subscription → Manage → Cancel Plan, or on iOS/Android cancel via the App Store/Google Play subscription that billed you. Cancellation stops the next renewal; access continues until period end. OpenAI generally does not refund partial months unless local law requires it.

£30 (one-off)typical charge

Or let yoink do it for you.

30 seconds. AI emails OpenAI, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

The 4-step cancellation

Email the verified address
support@openai.com — the standard route for OpenAI.
Use a precise subject
Subject: Cancellation Request — [your account email]

Send this template

Hi OpenAI team,

I'm writing to request the immediate cancellation of my subscription tied to this account, effective today.

Under applicable consumer-protection law (UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or the FTC's Click-to-Cancel rule depending on your jurisdiction), I'm entitled to terminate this continuous service contract through the same channel it was formed in — please confirm by reply that no further charges will be made.

If your policy permits, I'd also appreciate a pro-rata refund for any unused portion of the current billing period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

OpenAI plans you can cancel

Free
No subscription to cancel.
$0.00/mo
ChatGPT Plus
Cancel via Settings → Subscription in ChatGPT, or via App Store/Google Play if billed through mobile.
$20.00/mo
ChatGPT Pro
Same in-app cancellation flow; cancellation effective at end of current billing period.
$200.00/mo
ChatGPT Team
Workspace owner manages via Settings → Billing; annual plans run to end of term.
$30.00/mo
ChatGPT Enterprise
Governed by Business Terms and signed order form; contact your account manager.

OpenAI’s refund policy

OpenAI's Terms confirm auto-renewal until you cancel but don't promise refunds for partial periods. In practice, mid-cycle refunds for ChatGPT Plus/Pro are rare and handled case-by-case via help.openai.com. UK and EU users have 14-day statutory withdrawal rights for new purchases. iOS/Android subscribers must request refunds from Apple or Google, not OpenAI.

“For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel.”
— OpenAI terms

14-day cancellation windowPro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated OpenAI refund guide — same data, but framed around the policy + escalation paths.

What doesn’t work for cancelling OpenAI

Based on 2 sources — Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Emailing support@openai.com expecting a fast cancellation — OpenAI support is chat/ticket-based via help.openai.com; email replies are slow and won't cancel your subscription — only the in-app flow does.
✕ Cancelling on openai.com when you subscribed via iOS — If you bought ChatGPT Plus through the App Store, only Apple can cancel and refund it — OpenAI cannot.
✕ Deleting the ChatGPT app — Uninstalling the app does not cancel the subscription; billing continues until you cancel through Settings or your app store.
✕ Chargeback as a first step — Reddit reports OpenAI may suspend or ban the account when a chargeback is filed before contacting support.

How OpenAI will try to keep you

OpenAI may respond with a retention offer — a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Offer of a discounted month or pause”
You say: Thanks, I don't need a discount — please cancel the renewal and confirm the end date in writing.
They’ll say: “Reminder you'll lose GPT-5.5, advanced voice, Sora, and memory features”
You say: Understood. I want to proceed with cancellation; I can resubscribe later if I need those features.
They’ll say: “Suggestion to downgrade to Free instead of cancelling”
You say: Cancelling outright, not downgrading. Please confirm no further charges will be made.

Your rights when cancelling

Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires OpenAI to make cancelling at least as simple as signing up — same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Restore Online Shoppers’ Confidence Act (ROSCA)
Negative-option billing must be clearly disclosed.
Federal law (15 U.S.C. §8401) requires OpenAI to clearly disclose any negative-option / auto-renewal terms before charging. Buried terms = potential federal violation. Report to the FTC alongside any FTC complaint.

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of OpenAI’s own policy.
Consumer Rights Act 2015
Services must be as described.
If OpenAI’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. OpenAI must honour it regardless of where they’re headquartered.
Digital Content Directive (EU) 2019/770
Refund rights for digital content failures.
Specific to digital subscriptions — gives you the right to a price reduction or contract termination when OpenAI’s digital service is not as advertised, with no time limit beyond the contract period.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes — “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; OpenAI has ~45 days to defend.

Common questions about cancelling OpenAI

Open ChatGPT, click your profile icon → **Settings** → **Subscription** → **Manage** → **Cancel Plan**, then confirm. If you subscribed on iPhone or iPad, cancel through **Settings → Apple ID → Subscriptions** instead; on Android, use the Google Play **Subscriptions** screen. Your Plus features remain active until the end of the current billing period, after which the account reverts to the free tier.