How to stop Fliki from charging my card?

First cancel at **Account → Manage Billing → Cancel Plan**. If your account shows the Free plan, there's no Manage Billing option, and you're still being charged, Fliki's FAQ says to email **support@fliki.ai**. Include screenshots of your plan page and the bank charges. Reviewers say Fliki doesn't let you remove a saved card yourself. If the charges keep coming and support doesn't reply, ask your bank to block the merchant and dispute the unauthorised charges.

Is there a contact number for Fliki customer support?

No. Fliki's FAQ says it doesn't have a customer support phone number and sends everyone to **support@fliki.ai**. Inside the app you can also use the **"?"** button in the top-right corner to reach support. Paid plans list email plus live chat. The parent company, Nine Thirty Five LLC, lists a developer number on its app-store pages, but it isn't advertised as a support line. Plan for email and keep a written trail.

How to get in touch with live chat support or a real person?

Email **support@fliki.ai** from the address on your account, or open the in-app support widget with the **"?"** button at the top right. Standard and Premium plans list live chat, and Premium gets priority chat. Reviewers report slow replies, sometimes several days. If a refund or billing fix is urgent, send one clear email with screenshots and a deadline rather than many follow-ups.

Will I lose my top-up credits if I don't renew my subscription?

Top-up credits are valid for **180 days from purchase**, whether or not your subscription is active, so cancelling doesn't wipe them right away. Your monthly plan credits are different. They reset every billing cycle and never carry over, so any unused plan credits are gone when your paid period ends. Use them before your cancellation takes effect.

How to delete the account?

Fliki doesn't offer one-click deletion for everyone. Its FAQ says to send a confirmation email to **support@fliki.ai** from your registered email address. **Cancel your plan first** at Account → Manage Billing → Cancel Plan, because deleting an account isn't the same as stopping billing. Some reviewers say charges continued after they thought they'd left. In the same email, ask Fliki to delete your stored payment details. GDPR (EU/UK) and CCPA (California) give you data-deletion rights.

How can I remove the credit card associated with my account?

This is a common complaint. Several Trustpilot reviewers say it's impossible to remove a saved payment method from the Fliki dashboard. Fliki's guide says paid members can update billing details under **Account → Credits → Manage Subscription**. If there's no remove option, cancel the plan, then email **support@fliki.ai** asking them to delete your card from their payment processor. If charges continue, ask your bank to block the merchant (Nine Thirty Five LLC / Fliki).

Can I pause my Fliki subscription instead of cancelling?

Reviewers describe the cancel flow pushing a **one-month pause** instead of a full cancellation. A pause only delays billing, and your plan starts charging again automatically afterwards. If you want charges to stop for good, turn down the pause, choose **Cancel Plan**, and screenshot the confirmation. If you can only see a pause option, email **support@fliki.ai** asking for an outright cancellation and written confirmation that no further charges will be taken.

Why am I still being charged after cancelling Fliki?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Fliki account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Fliki and Stop the Card Charges.

Q: Does Fliki charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Fliki and what to expect.

Last verified today · data refreshes daily · sources: homepage, pricing, terms, contact, terms

The fastest way

Go to app.fliki.ai/account → Manage Billing → Cancel Plan, and turn down any pause offer. You keep access until the period ends. If there's no button or you're still charged, email support@fliki.ai from your account email with the subject 'Cancel my Fliki subscription and stop billing, [your email]'. Fliki has no phone line, and reviewers say replies can take up to 4 days.

Or let yoink do it for you.

30 seconds. AI emails Fliki, handles retention, chases the refund. You approve once, then sleep.

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Every way to cancel Fliki

Online (fastest): Direct cancel flow: app.fliki.ai/account
Email: Email support@fliki.ai with the template below, the route that creates a paper trail and carries the refund ask.

Timing matters: Billed in advance monthly or yearly, and the plan renews automatically on your signup anniversary. Monthly credits also reset on that date and don't carry over. Cancel before the renewal date because the current period is never refunded. Free trials charge automatically on the last day of the trial.

The 4-step cancellation

Email the verified address
support@fliki.ai, the standard route for Fliki.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Fliki team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Fliki plans you can cancel

Free
Doesn't need a card and has nothing to cancel. Some reviewers say they were charged while their dashboard still showed the Free plan. If that happens, email support@fliki.ai with screenshots, as Fliki's FAQ tells you to.
$0.00/mo
Standard
Cancel at Account → Manage Billing → Cancel Plan. Access lasts until the current period ends. Credits (180/month) reset each billing date and don't carry over. Fliki's pricing page hides the prices in the scraped text, so these figures come from third-party sites. Annual pricing is often discounted further with codes, for example FLIKIHALLOWEEN40 for 40% off annual plans.
$28.00/mo
Premium
Same route: Account → Manage Billing → Cancel Plan. Includes 600 credits a month, and unused credits are lost at the end of each cycle. Prices come from third-party sites because the official pricing page hides them in the scraped text.
$88.00/mo
Enterprise
Custom pricing, billed yearly and invoiced. Cancellation terms are set in your contract, so talk to your dedicated account manager.

What happens to what you’ve already paid

Subscriptions (Standard, Premium, monthly or annual): Fliki's FAQ says paid plans are never refunded. Cancelling only stops the next renewal, and you keep access until the period ends. Fliki's own terms are softer and say refund requests 'may be considered by the Company on a case-by-case basis', so quote the terms when you ask. That matters most for big annual charges, charges on accounts showing the Free plan, and service that never worked. Top-up credits are one-off purchases valid for 180 days whether or not you have a subscription. Neither policy mentions refunds for them, and monthly plan credits never carry over.

“Unfortunately, once you have subscribed to the paid plans we can not issue a refund as this might lead to potential misuse and abuse of our services.”
, Fliki terms

Pro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated Fliki refund guide , same data, but framed around the policy + escalation paths.

Does Fliki charge a cancellation fee?

Fliki’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends.

What doesn’t work for cancelling Fliki

Based on 7 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Removing your saved card from the Fliki dashboard to stop charges, Several Trustpilot reviewers say they can't remove a payment method on the platform. Charges kept coming even when the account showed no subscription. Cancel the plan first, then ask your bank to block Fliki or Nine Thirty Five LLC if charges continue.
✕ Sending one email and waiting for a fast reply, One review roundup found that 12 of 15 recent critical Trustpilot reviewers got no reply. One annual-plan buyer waited about 4 days for a first response. Fliki's Trustpilot profile is labelled as not replying to negative reviews.
✕ Quoting the FAQ's refund policy back at them, The FAQ is an outright no-refund statement. Quote the terms instead, which allow case-by-case refunds, and include specific facts: charged while on the Free plan, the service failed, or you never used the credits.
✕ Accepting goodwill credits for failed generations, Reviewers say support gives standard offers like '20 credits as a goodwill' even after losing hundreds of credits to errors. That doesn't get any money back.
✕ Repeatedly replying to canned 'please cancel your subscription' emails when no cancel option shows, One reviewer sent more than six emails and kept getting 'Sorry to see you go, please cancel your subscription' while Fliki retried a $336 charge daily. A card dispute ended the loop for other users.

Cancelled Fliki but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Fliki, treat it as not cancelled. Email support@fliki.ai referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Fliki’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
You're inside a minimum term. Some Fliki plans keep charging until a fixed term ends even after you cancel, check the plan notes above.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Fliki charges again.

How Fliki will try to keep you

Fliki may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “A one-month pause offered instead of cancelling”
You say: Turn down the pause and pick Cancel Plan. Take a screenshot of the final confirmation showing auto-renew is off. If you only see a pause option, email support@fliki.ai: 'Please cancel my subscription outright and confirm in writing that no further charges will be taken.'
They’ll say: “Goodwill credits instead of a refund”
You say: 'Thank you, but I'm not asking for credits. Your terms say refund requests may be considered case by case. The service failed to deliver what I paid for, so please refund [amount] to my original payment method.'
They’ll say: “Partial refund by converting an annual plan to monthly”
You say: If you never used the service, push for a full refund: 'I have used none of my credits and the service failed on first use. A partial refund isn't appropriate. Please refund the full [amount].' If they refuse, take the annual-to-monthly conversion as a fallback.
They’ll say: “Canned 'please cancel your subscription' replies when the dashboard shows no plan”
You say: Quote their own FAQ: 'Your FAQ says to contact support@fliki.ai when the account shows a free plan with no Manage Billing option but the processor is still charging. That is my situation, and screenshots are attached. Please stop all retries and refund [dates/amounts] within 7 days.'
They’ll say: “Ignoring refund emails”
You say: Several Trustpilot reviewers filed chargebacks or card disputes, including with Amex, after getting no response. Send one dated written request with a 7-day deadline, then open a card dispute for unauthorised or post-cancellation charges and attach the unanswered emails.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Fliki to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Fliki has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Fliki’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Fliki’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Fliki must honour it regardless of where they’re headquartered.

Delete your Fliki account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Fliki’s account settings, email support@fliki.ai with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Fliki

Log in at **app.fliki.ai/account** and go to **Manage Billing → Cancel Plan**. Fliki's FAQ also calls this option "Manage subscription". Your paid features stay on until the current billing period ends. After that you drop to the Free plan, and nothing is refunded for the period you've paid for. Take a screenshot of the confirmation screen. Fliki's terms also let you cancel the renewal by emailing **support@fliki.ai**, which is worth doing as a written record if the button is missing. If you subscribed through the iOS or Android app, check the App Store or Google Play subscriptions page as well.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Fliki refund guide. Need a human for something else entirely? The Fliki contact guide lists every channel that actually answers.