How to stop Fliki from charging my card?

First cancel at **Account → Manage Billing → Cancel Plan**. If your account shows the Free plan, there's no Manage Billing option, and you're still being charged, Fliki's FAQ says to email **support@fliki.ai**. Include screenshots of your plan page and the bank charges. Reviewers say Fliki doesn't let you remove a saved card yourself. If the charges keep coming and support doesn't reply, ask your bank to block the merchant and dispute the unauthorised charges.

What is your refund policy?

Fliki's FAQ says that once you subscribe to a paid plan, they **can't issue a refund**. They say this is because AI generation costs them money. Their Terms and Conditions are softer: refund requests for subscriptions *may be considered on a case-by-case basis* at Fliki's discretion. So a refund isn't impossible, especially if you were charged while on the Free plan, charged after cancelling, or the service never worked. Quote the terms rather than the FAQ when you write to **support@fliki.ai**.

How to get in touch with live chat support or a real person?

Email **support@fliki.ai** from the address on your account, or open the in-app support widget with the **"?"** button at the top right. Standard and Premium plans list live chat, and Premium gets priority chat. Reviewers report slow replies, sometimes several days. If a refund or billing fix is urgent, send one clear email with screenshots and a deadline rather than many follow-ups.

How to delete the account?

Fliki doesn't offer one-click deletion for everyone. Its FAQ says to send a confirmation email to **support@fliki.ai** from your registered email address. **Cancel your plan first** at Account → Manage Billing → Cancel Plan, because deleting an account isn't the same as stopping billing. Some reviewers say charges continued after they thought they'd left. In the same email, ask Fliki to delete your stored payment details. GDPR (EU/UK) and CCPA (California) give you data-deletion rights.

How can I remove the credit card associated with my account?

This is a common complaint. Several Trustpilot reviewers say it's impossible to remove a saved payment method from the Fliki dashboard. Fliki's guide says paid members can update billing details under **Account → Credits → Manage Subscription**. If there's no remove option, cancel the plan, then email **support@fliki.ai** asking them to delete your card from their payment processor. If charges continue, ask your bank to block the merchant (Nine Thirty Five LLC / Fliki).

Can I pause my Fliki subscription instead of cancelling?

Reviewers describe the cancel flow pushing a **one-month pause** instead of a full cancellation. A pause only delays billing, and your plan starts charging again automatically afterwards. If you want charges to stop for good, turn down the pause, choose **Cancel Plan**, and screenshot the confirmation. If you can only see a pause option, email **support@fliki.ai** asking for an outright cancellation and written confirmation that no further charges will be taken.

Does Fliki have a free trial?

Fliki's main offer is a **Free forever plan** (3 credits a month, watermark, no card required) rather than a time-limited trial. Its terms do allow occasional free trials that need billing details. On the **last day of the trial you're automatically charged** unless you've cancelled. If you entered a card for a trial, cancel at Account → Manage Billing before the trial ends. One reviewer who skipped this found charges for two months.

What if Fliki keeps charging me after I cancel?

Collect screenshots of your plan page showing Free or cancelled, plus the bank charges. Email **support@fliki.ai** asking them to stop billing and refund the charges, and set a 7-day deadline. Fliki's FAQ admits this can happen and says support will fix it. Reviewers often got no reply, though, and fixed it with a card dispute or chargeback. Charges taken after a confirmed cancellation are unauthorised in most regions, so your card issuer should take your side.

REFUND GUIDE

How to Get a Fliki Refund Despite 'No Refunds'.

Here's what Fliki actually owes you, what their policy quietly says, and how to escalate if they ignore the request.

Last verified today against Fliki’s own Terms · UK, US, and EU rights covered below

The short answer

Subscriptions (Standard, Premium, monthly or annual): Fliki's FAQ says paid plans are never refunded. Cancelling only stops the next renewal, and you keep access until the period ends. Fliki's own terms are softer and say refund requests 'may be considered by the Company on a case-by-case basis', so quote the terms when you ask. That matters most for big annual charges, charges on accounts showing the Free plan, and service that never worked. Top-up credits are one-off purchases valid for 180 days whether or not you have a subscription. Neither policy mentions refunds for them, and monthly plan credits never carry over.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Fliki, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

What Fliki actually says

“Unfortunately, once you have subscribed to the paid plans we can not issue a refund as this might lead to potential misuse and abuse of our services.”
, verbatim from Fliki’s terms

Pro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Fliki refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Fliki charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Fliki made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Fliki has ~45 days to defend. Works regardless of where Fliki is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Fliki for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Fliki subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Fliki can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Fliki is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use support@fliki.ai, the route yoink has verified actually gets read for Fliki.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Fliki team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Fliki

Log in at **app.fliki.ai/account** and go to **Manage Billing → Cancel Plan**. Fliki's FAQ also calls this option "Manage subscription". Your paid features stay on until the current billing period ends. After that you drop to the Free plan, and nothing is refunded for the period you've paid for. Take a screenshot of the confirmation screen. Fliki's terms also let you cancel the renewal by emailing **support@fliki.ai**, which is worth doing as a written record if the button is missing. If you subscribed through the iOS or Android app, check the App Store or Google Play subscriptions page as well.