How to Cancel Expo EAS Before Next $19+ Bill.
Here's the fastest way to cancel Expo and what to expect.
Last verified 16 Jun 2026 · data refreshes daily · sources: homepage, pricing, terms, contact, page-emails
The fastest way
Cancel Expo (EAS) in your dashboard: Billing → Cancel all subscriptions → Continue to Stripe. Your paid plan stays active until the current billing period ends, then drops to Free. For refunds, request via /settings/receipts or email billing@expo.dev; billing replies within ~5 business days.
Or let yoink do it for you.
30 seconds. AI emails Expo, handles retention, chases the refund. You approve once, then sleep.
Get yoink (App Store) →The 4-step cancellation
Email the verified address
billing@expo.dev, yoink-verified working email for Expo (confirmed by tracked cancellations).Use a precise subject
Subject:
Cancellation Request, [your account email]Send this template
Hi Expo team, I'm writing to cancel the subscription on my account, [your account email]. Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the subscription has been cancelled and that no further charges will be taken. Best, [your name]
Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.
Expo plans you can cancel
- Free$0.00/mo
No paid subscription to cancel; downgrade is automatic.
- Starter$19.00/mo
Cancel via Billing → Cancel all subscriptions → Continue to Stripe. Cancellation takes effect at end of current billing period; any usage incurred during that period is still billed.
- Production$199.00/mo
Cancel in Billing → Cancel all subscriptions. Plan remains active until the end of the current billing cycle; overage charges are billed at period end.
- Enterprise
Custom annual contracts, contact your Expo account team or billing@expo.dev to cancel or not renew.
Expo’s refund policy
Expo's Terms say plan fees are non-refundable and there are no credits for partial months or unused time after a downgrade. That said, Expo runs a discretionary refund process: log in and submit a request at /settings/receipts (or email billing@expo.dev if you have no account), state your reason, and the billing team aims to respond within 5 business days. Approved refunds reach your card in 5 to 10 business days. Best-odds requests are duplicate charges, wrong-account subscriptions, or charges shortly after sign-up.
“All fees are non-refundable, to the fullest extent allowed under applicable law, subject to our refund policy below. Payments based on plans: For monthly or yearly payment plans, Service Fees are billed in advance on a monthly or yearly basis respectively and are non-refundable. There will be no refunds or credits for partial months of service, downgrade refunds, or refunds for months unused with an open account”
, Expo terms
Asking specifically for money back, not just a cancellation? See the dedicated Expo refund guide , same data, but framed around the policy + escalation paths.
Does Expo charge a cancellation fee?
Expo’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends.
What doesn’t work for cancelling Expo
Based on 6 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.
- ✕ Deleting the Expo app or uninstalling the CLI, Subscription lives on your EAS account on expo.dev, uninstalling tools does not stop monthly billing.
- ✕ Removing your payment card in Stripe, Leaves the subscription active; next invoice fails and can trigger collections rather than a clean cancellation.
- ✕ Cancelling via the App Store / Google Play, Expo bills directly through Stripe on the web, there is no in-app store subscription to manage.
- ✕ Just downgrading to Free mid-cycle expecting a refund, Terms explicitly exclude refunds for partial months or downgrades.
- ✕ Ignoring usage-based overages after cancelling, Even after you cancel, any builds/updates used during the final period are billed at period end.
Cancelled Expo but still being charged?
Three common reasons, in order of likelihood:
- The cancellation didn’t actually complete. If you never received a written confirmation from Expo, treat it as not cancelled. Email
billing@expo.devreferencing your original request date and ask for written confirmation plus a refund of any charge taken since. - You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Expo’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
- You're inside a minimum term. Some Expo plans keep charging until a fixed term ends even after you cancel, check the plan notes above.
If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Expo charges again.
How Expo will try to keep you
Expo may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.
They’ll say: “Stripe portal asks you to confirm and warns about losing high-priority queue / build credit.”
You say: Confirm cancellation, Free plan still gives 15 Android + 15 iOS builds/month on the low-priority queue, which is enough for hobby projects.
They’ll say: “Billing email replies offering to downgrade you to Starter instead of full cancel.”
You say: Reply that you want the subscription fully cancelled at period end, not downgraded, and ask for a written confirmation with the effective date.
They’ll say: “Final invoice includes overage line items for builds run during the cancellation month.”
You say: Per the docs, usage is 'totaled monthly and charged at the end of your billing period or sooner if you cancel your plan', so pause builds the moment you decide to cancel to keep the final invoice clean.
They’ll say: “Sales pitches an annual contract to lock you in at a discount.”
You say: Annual contracts are non-refundable for unused months, only commit if you've validated 12 months of usage on a monthly plan first.
Your rights when cancelling
The law where you live is the strongest hook, lead with it when you contact the company.
United States
- FTC Click-to-Cancel Rule (2024+)Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Expo to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
- California ARL (auto-renewal law)Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Worldwide
- Card-issuer chargebackYour bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Expo has ~45 days to defend.
Rights in other regions (United Kingdom, European Union)
United Kingdom
- Consumer Contracts Regulations 201314-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Expo’s own policy.
- Consumer Rights Act 2015Services must be as described.
If Expo’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.
European Union
- Consumer Rights Directive 2011/83/EU14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Expo must honour it regardless of where they’re headquartered.
Delete your Expo account (not just cancel)
Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.
If there’s no delete option in Expo’s account settings, email billing@expo.dev with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.
Common questions about cancelling Expo
Sign in to **expo.dev**, open the EAS dashboard, switch to the correct account, then go to **Billing → Cancel all subscriptions → Continue to Stripe** and confirm. Cancellation takes effect at the end of your current billing period, after which the account drops to the Free plan. Any usage-based charges (builds, MAU overage) incurred during the final period are still invoiced at period end. Only an Owner or Admin can do this.
Money-back questions (windows, pro-rata, chargebacks) are covered in the Expo refund guide. Need a human for something else entirely? The Expo contact guide lists every channel that actually answers.
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