Will I lose my projects if I cancel Expo?

No. Downgrading to Free keeps your projects, credentials and update channels in place — the Free tier supports up to 25 projects with unlimited members. You lose paid-tier perks (high-priority build queue, large workers, higher MAU caps, SSO, priority support) and concurrent builds drop to 1. Existing builds you've already shipped to the App Store / Play Store keep working; only future EAS builds and OTA updates are throttled.

Does Expo offer refunds for unused build credit?

Expo's published Terms don't promise refunds for unused build credit. Starter ($45 credit) and Production ($225 credit) plans bundle credit into the monthly fee, and unused credit generally doesn't roll over or cash out when you cancel. If you were charged immediately after signing up and haven't used the service, email Expo support — UK consumers can cite the 14-day Consumer Contracts Regulations right and EU users the Consumer Rights Directive distance-selling withdrawal period.

Is there a free trial of Expo EAS?

Expo doesn't run a time-limited paid trial — instead it offers a permanent **Free** tier (15 Android + 15 iOS builds/month, low-priority queue, updates to 1K MAUs). The Observe product is in Public Beta and free for 90 days across all tiers. If you only need to evaluate EAS, stay on Free; you won't be auto-charged because no card is required to use it.

Can I pause my Expo subscription instead of cancelling?

Expo doesn't advertise a formal 'pause' button, but downgrading to **Free** acts as a pause: your account, projects and team stay intact and you can re-upgrade to Starter or Production whenever you ship again. This is the recommended approach if you're between releases or your app is in maintenance mode — you avoid the $19 or $199 monthly base while keeping everything in place.

How do I cancel an Expo Enterprise contract?

Enterprise plans are custom contracts (starting at $1,000 of build credit, 5 concurrencies, SLAs). Cancellation terms — notice period, refund of prepaid fees, data export — are governed by the order form your company signed. Contact your Expo account manager or email the address in your contract; the self-serve dashboard downgrade flow does **not** apply to Enterprise. Give at least 30 days' notice before renewal to avoid auto-renewal of the next term.

What happens to my over-the-air updates if I cancel?

EAS Update MAU limits drop to the Free tier's **1,000 monthly active users** once your cancellation takes effect. If your live app serves more than 1K MAUs you'll either see updates throttled or stopped on that channel — users keep the last bundle they downloaded but won't receive new OTA payloads. Plan the downgrade for a quiet period or ship a native build first so users have a stable baseline.

Why was I charged after cancelling Expo?

Two common reasons: (1) the cancellation only takes effect at the end of the current billing period, so a final invoice is normal; (2) usage-based charges (extra concurrencies at $50 each, build overages beyond included credit, CI/CD minutes) settle on the final invoice even after you've downgraded. Check the invoice line items in Billing. If charges look wrong, email Expo support and your card issuer — UK cardholders can also claim under Section 75 for charges over £100.

Can I downgrade from Production to Starter instead of cancelling?

Yes — Expo lets you switch between paid tiers in the Billing dashboard. Going from Production ($199/mo) to Starter ($19/mo) keeps you on paid build queues with high priority but drops you to 1 concurrency, $45 of included build credit, 3K MAU updates, and removes SSO, priority support and the 10 custom env-var environments. It's a much cheaper holding pattern than full cancel if you still ship occasionally.

Does Expo auto-renew my subscription?

Yes — Expo's paid plans bill **monthly** on a recurring basis until you cancel or downgrade in the Billing settings. There's no anniversary email reminder published, so set your own calendar nudge a few days before renewal if you're trialling a paid tier. US users on California-billed accounts are covered by the ARL auto-renewal disclosure rules; EU users by the CRD; UK users by the Consumer Rights Act.

UNRATED TO CANCEL

How to Cancel Expo EAS Before It Renews.

Expo typically charges £19/mo. Here's the fastest way to cancel and what to expect.

Last verified 3 days ago · data refreshes daily · 5 sources cited

The fastest way

To cancel Expo (EAS), sign in at expo.dev, open your account or organization Billing settings, and downgrade to the Free plan or cancel the paid subscription. There's no published phone line or cancellation email — billing changes are self-serve in-dashboard and take effect at the end of the current billing period.

£19/motypical charge

£228/yrif you keep paying

Or let yoink do it for you.

30 seconds. AI emails Expo, handles retention, chases the refund. You approve once, then sleep.

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The 4-step cancellation

Email the verified address
billing@expo.dev — yoink-verified working email for Expo (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request — [your account email]

Send this template

Hi Expo team,

I'm writing to request the immediate cancellation of my subscription tied to this account, effective today.

Under applicable consumer-protection law (UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or the FTC's Click-to-Cancel rule depending on your jurisdiction), I'm entitled to terminate this continuous service contract through the same channel it was formed in — please confirm by reply that no further charges will be made.

If your policy permits, I'd also appreciate a pro-rata refund for any unused portion of the current billing period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Expo plans you can cancel

Free
Default tier — no subscription to cancel; downgrade from a paid plan returns you here.
$0.00/mo
Starter
Self-serve cancel/downgrade via account Billing. Usage-based charges accrue on top of the base fee.
$19.00/mo
Production
Self-serve cancel/downgrade via organization Billing. Concurrency and overage charges may settle on final invoice.
$199.00/mo
Enterprise
Custom contract — cancellation governed by your signed order form; contact your Expo account manager.

What doesn’t work for cancelling Expo

Based on 5 sources — Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Calling a support phone number — Expo publishes no customer-service phone line; all billing changes route through the web dashboard or email.
✕ Cancelling via the Expo Go mobile app — Expo Go is a developer runtime, not a billing surface — subscriptions live on expo.dev only.
✕ Uninstalling the Expo CLI — The CLI is open-source and unrelated to your EAS subscription; removing it doesn't stop billing.
✕ Letting build credit run out — Plans bill the base monthly fee ($19 Starter / $199 Production) regardless of whether you consume the included credit.

How Expo will try to keep you

Expo may respond with a retention offer — a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Downgrade to Free instead of fully cancelling”
You say: The Free tier still gives you 15 Android + 15 iOS builds/month and updates to 1K MAUs — fine for keeping a dormant project alive without paying $19+/month.
They’ll say: “Offer to pause / keep project data after downgrade”
You say: Your projects, credentials and source stay in your account on the Free tier, so you don't need to keep paying just to preserve access.
They’ll say: “Point to usage-based 'only pay for what you build' framing”
You say: Usage still stacks on top of the monthly base. If you're not shipping builds this month, the $199 Production fee is pure burn — cancel and re-upgrade the month you ship.

Your rights when cancelling

Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Expo to make cancelling at least as simple as signing up — same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Restore Online Shoppers’ Confidence Act (ROSCA)
Negative-option billing must be clearly disclosed.
Federal law (15 U.S.C. §8401) requires Expo to clearly disclose any negative-option / auto-renewal terms before charging. Buried terms = potential federal violation. Report to the FTC alongside any FTC complaint.

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Expo’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Expo’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Expo must honour it regardless of where they’re headquartered.
Digital Content Directive (EU) 2019/770
Refund rights for digital content failures.
Specific to digital subscriptions — gives you the right to a price reduction or contract termination when Expo’s digital service is not as advertised, with no time limit beyond the contract period.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes — “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Expo has ~45 days to defend.

Common questions about cancelling Expo

Sign in at **expo.dev**, open the account or organization that owns the paid plan, go to **Settings → Billing**, and choose **Cancel plan** or **Downgrade to Free**. The change takes effect at the end of your current billing period — you keep paid features until then, after which the account drops to the Free tier (15 Android + 15 iOS builds/month, 1K MAU updates). There is no phone cancellation; everything is self-serve.