Cannot cancel 7 day trial subscription

If the store shows no active djay subscription, you usually won't be charged. On Windows, make sure you're signed in to the **same Microsoft account** you used to start the trial. You can also log in at **app.algoriddim.com**, open **Manage Purchases** and click **Cancel Plan**. Algoriddim says to cancel at least 24 hours before the trial ends. Deleting your djay account does not cancel the trial.

Unable to cancel DJay Pro 7 day free trial - Windows

On Windows, the Microsoft Store handles djay PRO billing. Open Microsoft Store, click your profile picture, choose **Manage account and devices**, then **Subscriptions**, find djay PRO and select **Manage → Cancel**. If you were already charged, Algoriddim can't refund it. Use Microsoft's refund form or billing support instead. One user reported the refund reached their card within 5 to 7 business days.

Got charged for canceled subscription for the djay app

Check that the cancellation actually went through in your store's subscription list. Deleting the app or your djay account does **not** cancel. If you cancelled less than 24 hours before the trial or renewal ended, the charge may already have been processed. Either way, request a refund from the store that billed you (Apple, Google or Microsoft). Include a screenshot of the cancellation and the charge date.

Monthly subscriptions still available? If not, what are the cancellation policies?

djay PRO is widely listed at **$6.99/month or $49.99/year**, though prices vary by store and region. If you cancel a yearly plan early, Algoriddim doesn't refund the unused months. You keep PRO until the year ends, and any refund has to be requested from Apple, Google or Microsoft. If you only DJ occasionally, the monthly plan lets you subscribe just when you need it.

Will I lose my djay features if I cancel?

Not straight away. After you cancel, you keep full PRO access until the end of the current billing period or trial. Then djay reverts to the free version: PRO features such as Neural Mix stems, Automix AI and the extra effects lock again. You keep everything in the free tier and can resubscribe at any time.

Does deleting my djay account cancel my subscription?

No. Algoriddim says deleting your account doesn't cancel a free trial or subscription. A djay account only links your PRO subscription across devices; it isn't where billing is managed. Cancel in the App Store, Google Play or Microsoft Store, or at app.algoriddim.com via **Manage Purchases → Cancel Plan**, before you delete the account.

How Much is Djay Pro AI Per Annum??

Algoriddim staff have quoted djay PRO at **USD $6.99/month or $49.99/year**, and 2026 reviews still list those prices. Both plans include a 7-day PRO trial. Local prices vary by store and country, and one third-party listing shows a higher App Store yearly price. Check the exact amount on the store's subscription page before the trial converts.

Why am I still being charged after cancelling djay - DJ App & AI Mixer?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my djay - DJ App & AI Mixer account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel djay - DJ App & AI Mixer.

Q: Does djay - DJ App & AI Mixer charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel djay - DJ App & AI Mixer and what to expect.

Last verified today · data refreshes daily · sources: homepage, help-cancel, contact, terms, page-emails

The fastest way

Cancel djay PRO where you paid: App Store (Settings → Apple ID → Subscriptions), Google Play (Payments & subscriptions), or Microsoft Store (Manage account and devices); web plans at app.algoriddim.com → Cancel Plan. Deleting your djay account doesn't cancel. Refunds come from that store; email support@algoriddim.com (subject 'djay PRO cancellation, order ID') for help.

Or let yoink do it for you.

30 seconds. AI emails djay - DJ App & AI Mixer, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

Every way to cancel djay - DJ App & AI Mixer

Online (fastest): Direct cancel flow: app.algoriddim.com
Email: djay - DJ App & AI Mixer doesn’t process cancellations by email. Still worth sending one: it dates your cancellation request in writing, which matters for disputes and refunds.

Timing matters: Cancel at least 24 hours before the 7-day trial ends or before the renewal date, or the store will charge you. Store-billed plans (Apple, Google Play, Microsoft) must be cancelled in that store's subscription settings. app.algoriddim.com (Manage Purchases → Cancel Plan) is for account-linked or web plans.

The email that backs it up

djay - DJ App & AI Mixer won’t action a cancellation from an email alone, use the fastest channel above for the cancellation itself. This email still earns its place: it puts your cancellation date in writing (your evidence if they keep billing) and it’s where the refund request happens.

Email the verified address
support@algoriddim.com, the standard route for djay - DJ App & AI Mixer.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi djay - DJ App & AI Mixer team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

djay - DJ App & AI Mixer plans you can cancel

djay (Free)
Free tier, so there's nothing to cancel. If PRO lapses, you go back to this tier and keep the free features.
$0.00/mo
djay PRO
Cancel in the store that bills you: Apple App Store, Google Play or Microsoft Store. Web or account-linked plans are cancelled at app.algoriddim.com under Manage Purchases, then Cancel Plan. You keep PRO until the end of the current billing period or trial, then drop to the free version. One subscription covers Mac, iPhone, iPad, Windows, Android and Vision Pro. Prices vary by store and region, and one third-party listing shows $64.99/yr on the App Store.
$6.99/mo

What happens to what you’ve already paid

djay PRO subscriptions (monthly or yearly, including trials that auto-convert) are billed by Apple, Google Play or Microsoft, and Algoriddim staff say they cannot issue refunds themselves. You have to ask the store that charged you. On Microsoft Store, renewal emails reportedly offer a refund if you cancel and ask within 30 days, and refunds take about 5 to 7 business days to arrive. Cancelling does not give you a pro-rata refund for unused time; PRO simply stays active until the period ends. The Meta Quest edition is a separate one-off purchase, and its refunds go through that store too.

“Please note that all refunds and billing related issues are handled via the official app stores.”
, djay - DJ App & AI Mixer terms

Pro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated djay - DJ App & AI Mixer refund guide , same data, but framed around the policy + escalation paths.

Does djay - DJ App & AI Mixer charge a cancellation fee?

We found no cancellation fee in djay - DJ App & AI Mixer’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling djay - DJ App & AI Mixer

Based on 6 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Deleting your djay account in the app, Algoriddim staff confirmed that deleting your account does not cancel your free trial or subscription. Billing keeps running in the store.
✕ Asking Algoriddim to refund the charge directly, Support staff say they cannot process refunds and send every billing issue to Apple, Google Play or Microsoft Support.
✕ Uninstalling the app, Removing the app does not stop the store subscription. An Apple Community user deleted djay and was still charged for a full year.
✕ Cancelling inside the djay app or on the Algoriddim website when the store bills you, The in-app route sends Windows users to Microsoft's subscriptions page. Renewals billed by the App Store or Google Play only stop when you cancel in that store.
✕ Cancelling on the last day of the 7-day trial, Algoriddim's own help page says to cancel at least 24 hours before the trial ends. One Windows user was charged on day 6.
✕ Looking for the subscription under the wrong Microsoft account, Users have reported finding no subscription listed. Algoriddim says you must sign in with the Microsoft account you used to buy.

Cancelled djay - DJ App & AI Mixer but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from djay - DJ App & AI Mixer, treat it as not cancelled. Email support@algoriddim.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on djay - DJ App & AI Mixer’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if djay - DJ App & AI Mixer charges again.

How djay - DJ App & AI Mixer will try to keep you

djay - DJ App & AI Mixer may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Refund deflection: support redirects every refund request to the app store”
You say: Skip Algoriddim for the money and file the refund with the store that billed you (Apple, Google Play or Microsoft). Include your order ID, for example a GPA.xxxx number on Google Play, and the date it renewed. Email support@algoriddim.com in parallel only if you need a written statement about the charge.
They’ll say: “The 7-day 'free' trial takes card details and converts to a paid plan automatically”
You say: You can cancel straight after starting the trial and still keep PRO until the trial ends. If a rollover has already charged you, call it an accidental trial conversion when you ask the store for a refund. That framing has worked in Microsoft and Google Play cases.
They’ll say: “Account-deletion trap: 'Delete Account' looks like cancelling but isn't”
You say: Don't rely on deleting the account. Cancel in the store's subscription settings or at app.algoriddim.com (Manage Purchases → Cancel Plan), then screenshot the confirmation that it won't renew.
They’ll say: “Slow or no reply to emails sent through the website”
You say: Write directly to support@algoriddim.com and put your order ID and store in the subject line. You can also use 'Contact Support' in djay Settings, which attaches your user ID. Run the store refund request at the same time instead of waiting for a reply.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires djay - DJ App & AI Mixer to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; djay - DJ App & AI Mixer has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of djay - DJ App & AI Mixer’s own policy.
Consumer Rights Act 2015
Services must be as described.
If djay - DJ App & AI Mixer’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. djay - DJ App & AI Mixer must honour it regardless of where they’re headquartered.

Delete your djay - DJ App & AI Mixer account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in djay - DJ App & AI Mixer’s account settings, email support@algoriddim.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling djay - DJ App & AI Mixer

Cancel in the store that bills you: - **iPhone/iPad:** Settings → your Apple ID → Subscriptions → djay → Cancel. - **Mac:** App Store → your name → View Information → Subscriptions → Manage → Edit next to djay → Cancel Subscription. - **Android:** Play Store → profile → Payments & subscriptions → Subscriptions → djay PRO → Cancel. - **Windows:** Microsoft Store → profile → Manage account and devices → Subscriptions. If **Cancel Subscription** doesn't appear on Mac, the plan is already cancelled.

Money-back questions (windows, pro-rata, chargebacks) are covered in the djay - DJ App & AI Mixer refund guide. Need a human for something else entirely? The djay - DJ App & AI Mixer contact guide lists every channel that actually answers.