How to Cancel Discord.
Here's the fastest way to cancel Discord and what to expect.
Last verified 16 Jun 2026 · data refreshes daily · sources: homepage, terms, contact, page-emails, web-search
The fastest way
Cancel Discord Nitro in User Settings → Subscriptions → Cancel. If you bought via iOS or Google Play, cancel through that store instead. Locked out? Email Billing Support via dis.gd/billing. Refunds only within 5 days of purchase and only if perks weren't used. Confirmation usually arrives the same day.
Or let yoink do it for you.
30 seconds. AI emails Discord, handles retention, chases the refund. You approve once, then sleep.
Get yoink (App Store) →The 4-step cancellation
Email the verified address
support@discord.com, the standard route for Discord.Use a precise subject
Subject:
Cancellation Request, [your account email]Send this template
Hi Discord team, I'm writing to cancel the subscription on my account, [your account email]. Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the subscription has been cancelled and that no further charges will be taken. Best, [your name]
Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.
Discord plans you can cancel
- Nitro Basic$2.99/mo
Cancel in User Settings → Subscriptions, or via App Store / Google Play if billed there.
- Nitro$9.99/mo
Cancel via same platform you subscribed on (desktop, iOS, or Google Play).
- Server Boost$4.99/mo
Cancel under Subscriptions in User Settings; boost stays active until cycle ends.
Discord’s refund policy
Discord allows one refund per purchase category (Nitro, Server Boost, etc.) and only if you request it within 5 days of the charge, and typically only if you haven't used any of the perks. iOS purchases must be refunded through Apple, not Discord. Paysafecard and Orbs purchases are never refundable. There is no proration on yearly plans.
“Refunds for purchases described in this Refund Policy are one-time refunds only, unless we explicitly state otherwise in this Policy. This means that you are only eligible for one refund under each purchase category.”
, Discord terms
Asking specifically for money back, not just a cancellation? See the dedicated Discord refund guide , same data, but framed around the policy + escalation paths.
Does Discord charge a cancellation fee?
We found no cancellation fee in Discord’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.
What doesn’t work for cancelling Discord
Based on 5 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.
- ✕ Deleting the Discord app to stop billing, Uninstalling the app does not cancel the subscription, billing continues until cancelled in settings or via the store you subscribed through.
- ✕ Cancelling a desktop subscription via the App Store (or vice versa), Subscriptions must be cancelled on the same platform type where they were originally purchased.
- ✕ Requesting a refund after using Nitro perks, Using emoji across servers, boosting, or uploading a large file in the 5-day window voids refund eligibility.
- ✕ Refunding a claimed Nitro gift, Once another user redeems the gift link, Discord will not refund the purchaser.
- ✕ Refunding Paysafecard or Orbs purchases, Refund Policy explicitly excludes both payment methods.
- ✕ Expecting a prorated refund on yearly Nitro, Discord does not offer partial-month or partial-year refunds.
Cancelled Discord but still being charged?
Three common reasons, in order of likelihood:
- The cancellation didn’t actually complete. If you never received a written confirmation from Discord, treat it as not cancelled. Email
support@discord.comreferencing your original request date and ask for written confirmation plus a refund of any charge taken since. - You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Discord’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
- Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.
If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Discord charges again.
How Discord will try to keep you
Discord may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.
They’ll say: “Auto-closed ticket after 3 days of silence”
You say: Reply to the billing ticket every 24 hours referencing your payment ID; users on Discord's own support forum report tickets being marked 'solved' automatically after 72 hours of no response.
They’ll say: “Confirmation-email loop ('reply I confirm…' wording)”
You say: Discord's billing bot sends a templated email asking you to reply with the exact phrase confirming cancellation and refund, send it verbatim including your account email and payment ID or the ticket stalls.
They’ll say: “Redirect to the App Store / Google Play”
You say: If billed by Apple, request the refund at reportaproblem.apple.com, Discord will refuse iOS refunds itself. Google Play purchases go through Google's refund flow.
They’ll say: “'One refund per category, ever' wall”
You say: Quote the UK Consumer Rights Act 2015 or EU Consumer Rights Directive 14-day cooling-off period in writing, statutory rights override the 5-day store policy for EU/UK users on digital subscriptions where service hasn't been fully consumed.
They’ll say: “Accidental Server Boost / yearly free-trial renewal”
You say: Open a billing ticket within minutes referencing the unused boosts; if Discord refuses, file a chargeback with your card issuer citing 'subscription not authorised'.
Your rights when cancelling
The law where you live is the strongest hook, lead with it when you contact the company.
United States
- FTC Click-to-Cancel Rule (2024+)Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Discord to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
- California ARL (auto-renewal law)Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Worldwide
- Card-issuer chargebackYour bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Discord has ~45 days to defend.
Rights in other regions (United Kingdom, European Union)
United Kingdom
- Consumer Contracts Regulations 201314-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Discord’s own policy.
- Consumer Rights Act 2015Services must be as described.
If Discord’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.
European Union
- Consumer Rights Directive 2011/83/EU14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Discord must honour it regardless of where they’re headquartered.
Delete your Discord account (not just cancel)
Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.
If there’s no delete option in Discord’s account settings, email support@discord.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.
Common questions about cancelling Discord
Open Discord, click the **cogwheel** next to your username to open User Settings, go to **Subscriptions** under Payment Settings, click **Cancel** next to Nitro and follow the prompts. Your perks stay active until the end of the current billing period. If you bought Nitro on iPhone, cancel via **Settings → Apple ID → Subscriptions**; on Android via the Google Play Store. Deleting the Discord app does not cancel billing.
Money-back questions (windows, pro-rata, chargebacks) are covered in the Discord refund guide. Need a human for something else entirely? The Discord contact guide lists every channel that actually answers.
Cancel other brands.
Tired of doing this by hand?
yoink emails Discord, handles the retention dance, chases the refund. You approve, sleep, check the wins tab later.
Get yoink for free →