How do I cancel Discord Nitro on iPhone?

Don't try to cancel inside the Discord app. Open **Settings → tap your Apple ID → Subscriptions**, find Discord, tap **Cancel Subscription**. If you only see 'Renew', it's already cancelled. Refunds for iOS purchases must be requested through Apple at reportaproblem.apple.com, Discord cannot refund App Store transactions.

Why is Discord ignoring my refund ticket?

Tickets are auto-closed as 'solved' after roughly 3 days of inactivity, and users on Discord's own support forum report waiting days for first replies. Make sure you replied to the templated confirmation email using the exact wording Discord asked for (including your account email and payment/gift link). If you still get no response within 5 business days, escalate by filing a chargeback with your bank.

Does Discord Nitro have a free trial?

Discord occasionally offers free Nitro trials through partners like Epic Games and Xbox Game Pass. These auto-convert to paid Nitro at the end of the trial unless you cancel, and they renew at the **yearly** rate in some promos, which is how users get hit with a $139 charge. Cancel the moment you claim the trial; perks stay active until the trial ends.

Is there a cancellation fee for Discord Nitro?

No. Discord does not charge a cancellation fee. You keep Nitro perks until the end of your paid billing period, then the subscription simply expires. The only 'cost' is that Discord doesn't refund the unused portion of a yearly plan, there is no proration.

How do I cancel a Discord Server Boost?

Go to **User Settings → Subscriptions**, find your Server Boost subscription and click **Cancel**. The boost remains on the server until the end of your billing period, then drops off, potentially reducing the server's perk level. Accidental boost purchases are eligible for a refund only within 5 days and only if not used.

How do I delete my Discord account after cancelling Nitro?

Cancel Nitro first so you aren't charged again, then go to **User Settings → My Account → Disable Account / Delete Account**. Deletion is permanent and removes your messages from DMs (server messages remain, attributed to a deleted user). Wait until the current billing period ends before deleting if you want to use up the perks you've already paid for.

REFUND GUIDE

How to Get a Discord Refund.

Inside 5 days their own policy is on your side; statutory cooling-off rights may stack on top. Outside it, you've still got tools, a clear email, a card-issuer chargeback, the lot. Here's the playbook for Discord.

Last verified 16 Jun 2026 against Discord’s own Terms · UK, US, and EU rights covered below

The short answer

Discord allows one refund per purchase category (Nitro, Server Boost, etc.) and only if you request it within 5 days of the charge, and typically only if you haven't used any of the perks. iOS purchases must be refunded through Apple, not Discord. Paysafecard and Orbs purchases are never refundable. There is no proration on yearly plans.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Discord, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

What Discord actually says

“Refunds for purchases described in this Refund Policy are one-time refunds only, unless we explicitly state otherwise in this Policy. This means that you are only eligible for one refund under each purchase category.”
, verbatim from Discord’s terms

5-day cancellation windowPro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Discord refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note Discord’s own policy works on a 5-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Discord charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Discord made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Discord has ~45 days to defend. Works regardless of where Discord is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Discord for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Discord subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Discord can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Discord is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use support@discord.com, the route yoink has verified actually gets read for Discord.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Discord team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Discord

Yes, but only within **5 days** of the purchase or renewal, and only if you haven't used Nitro perks (no boosting, no large uploads, no cross-server emoji). Refunds are **one per purchase category** for the lifetime of your account, once you've had a Nitro refund, you can't get another. Submit a ticket at dis.gd/billing with your payment ID. iOS purchases must be refunded through Apple.