Can I get a refund from Crunchyroll?

Crunchyroll's terms treat fees as non-refundable, but support does issue goodwill refunds for accidental renewals if you contact them quickly — typically within 48 hours of the charge. Open a ticket at help.crunchyroll.com, include the order ID, and state the renewal was unintentional. Store-billed subscriptions (Apple, Google) must be refunded through that store's process, not Crunchyroll directly.

How do I cancel Crunchyroll free trial?

Cancel anytime during the 7-day free trial via **Account → Membership Plan → Cancel Membership**. You keep Premium access for the remainder of the 7 days and won't be charged. Set a calendar reminder for day 6 — Crunchyroll doesn't send a pre-renewal warning email, and the card on file is charged automatically when the trial ends.

Why can't I cancel Crunchyroll on the website?

If the Cancel button is missing or greyed out, you almost certainly subscribed through a third-party store. iTunes/App Store subs cancel under iPhone Settings → your name → Subscriptions. Google Play subs cancel at play.google.com/store/account/subscriptions. Roku and Amazon have equivalent pages. Crunchyroll cannot stop billing on your behalf in those cases.

Will I lose my watchlist if I cancel Crunchyroll?

No. Cancelling Premium drops you to a free ad-supported account — your watchlist, history, and account profile remain intact. You'll lose ad-free playback, simulcast early access, offline downloads (Mega/Ultimate Fan), and concurrent-stream upgrades. Re-subscribing later restores Premium features instantly with the same login.

Does Crunchyroll charge a cancellation fee?

No. Crunchyroll does not charge a cancellation or early-termination fee on monthly or annual plans. You just don't get a refund for the unused portion of the period you've already paid for. Annual subscribers who cancel mid-term keep Premium access until the 12 months expire, then drop to the free tier.

Can I pause my Crunchyroll subscription instead of cancelling?

Crunchyroll doesn't offer a native pause feature. Your only options are to cancel fully (then resubscribe when you're ready) or downgrade to a cheaper tier such as Fan. Since cancelling preserves your account, watchlist, and history, a cancel-and-rejoin loop is the closest thing to a pause without paying.

What if Crunchyroll charges me after I cancelled?

Log back in and check Account → Membership Plan — if it still shows Active, the cancellation didn't go through; cancel again and screenshot the confirmation. If it shows Cancelled but you were still charged, open a ticket at help.crunchyroll.com with the screenshot and transaction ID. If support stalls, your card issuer can dispute the charge as a duplicate or services-not-rendered transaction.

How do I cancel Crunchyroll on iPhone?

If you subscribed through the iOS app, open **Settings → [Your Name] → Subscriptions**, tap **Crunchyroll**, then **Cancel Subscription**. The web account page won't show a cancel option for Apple-billed subs. Refund requests for iTunes-billed Crunchyroll go through reportaproblem.apple.com, not Crunchyroll support.

Can I downgrade Crunchyroll instead of cancelling?

Yes. From Account → Membership Plan, choose a lower tier (e.g. Mega Fan → Fan). The change typically takes effect at the next billing date so you keep your current features until then. Downgrading is a sensible middle path if you mostly want ad-free streaming but don't need offline downloads or multiple concurrent streams.

UNRATED TO CANCEL

How to Cancel Crunchyroll Before the Trial Renews.

Crunchyroll typically charges £6.99/mo. Here's the fastest way to cancel and what to expect.

Last verified 3 days ago · data refreshes daily · 4 sources cited

The fastest way

To cancel Crunchyroll, sign in at crunchyroll.com, open Account → Membership Plan, and hit Cancel Membership. Confirm on-screen; you'll keep access until the paid period ends. If you subscribed via iTunes, Google Play, Roku, or Amazon, cancel through that store instead. Confirmation email usually arrives within minutes.

£6.99/motypical charge

£84/yrif you keep paying

Or let yoink do it for you.

30 seconds. AI emails Crunchyroll, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

The 4-step cancellation

Email the verified address
support@crunchyroll.com — the standard route for Crunchyroll.
Use a precise subject
Subject: Cancellation Request — [your account email]

Send this template

Hi Crunchyroll team,

I'm writing to request the immediate cancellation of my subscription tied to this account, effective today.

Under applicable consumer-protection law (UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or the FTC's Click-to-Cancel rule depending on your jurisdiction), I'm entitled to terminate this continuous service contract through the same channel it was formed in — please confirm by reply that no further charges will be made.

If your policy permits, I'd also appreciate a pro-rata refund for any unused portion of the current billing period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Crunchyroll plans you can cancel

Fan
Cancel anytime via Account → Membership Plan. Access continues until end of billing period.
$7.99/mo
Mega Fan
Cancel anytime; offline viewing and 4 concurrent streams end at period close.
$11.99/mo
Ultimate Fan
Annual-only on some regions; cancel via web account page.
$15.99/mo

What doesn’t work for cancelling Crunchyroll

Based on 4 sources — Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Cancelling via email only — Crunchyroll directs cancellations through the in-app/web account page; email alone won't stop billing.
✕ Cancelling Apple/Google-billed subs from crunchyroll.com — If you signed up through the App Store or Google Play, the web cancel button is disabled — you must cancel via the store.
✕ Deleting the app — Removing the app does not cancel the subscription; billing continues until you cancel through the account page or store.
✕ Changing your password — Doesn't affect billing — the subscription stays active until cancelled.

How Crunchyroll will try to keep you

Crunchyroll may respond with a retention offer — a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Discounted month or free extension offer on the cancel flow”
You say: Decline politely — accepting often resets your renewal date and may forfeit any pending refund request.
They’ll say: “Reminder that you'll lose offline downloads and simulcast access”
You say: You keep access until the period ends, so finish what you're watching first, then cancel close to the renewal date.
They’ll say: “Pause / downgrade suggestion to Fan tier”
You say: Crunchyroll has no formal pause feature — downgrading still bills you. If you don't want to watch, fully cancel.

Your rights when cancelling

Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Crunchyroll to make cancelling at least as simple as signing up — same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Restore Online Shoppers’ Confidence Act (ROSCA)
Negative-option billing must be clearly disclosed.
Federal law (15 U.S.C. §8401) requires Crunchyroll to clearly disclose any negative-option / auto-renewal terms before charging. Buried terms = potential federal violation. Report to the FTC alongside any FTC complaint.

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Crunchyroll’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Crunchyroll’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Crunchyroll must honour it regardless of where they’re headquartered.
Digital Content Directive (EU) 2019/770
Refund rights for digital content failures.
Specific to digital subscriptions — gives you the right to a price reduction or contract termination when Crunchyroll’s digital service is not as advertised, with no time limit beyond the contract period.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes — “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Crunchyroll has ~45 days to defend.

Common questions about cancelling Crunchyroll

Log in at **crunchyroll.com**, click your profile icon, choose **Account → Membership Plan**, then **Cancel Membership** and confirm. You'll see a confirmation screen and receive an email. Access continues until the end of your current billing cycle. If you subscribed through Apple, Google, Roku, or Amazon, you must cancel via that store — the web button won't work.