How do I cancel Crunchyroll free trial?

Cancel anytime during the 7-day free trial via **Account → Membership Plan → Cancel Membership**. You keep Premium access for the remainder of the 7 days and won't be charged. Set a calendar reminder for day 6 — Crunchyroll doesn't send a pre-renewal warning email, and the card on file is charged automatically when the trial ends.

Does Crunchyroll charge a cancellation fee?

No. Crunchyroll does not charge a cancellation or early-termination fee on monthly or annual plans. You just don't get a refund for the unused portion of the period you've already paid for. Annual subscribers who cancel mid-term keep Premium access until the 12 months expire, then drop to the free tier.

What if Crunchyroll charges me after I cancelled?

Log back in and check Account → Membership Plan — if it still shows Active, the cancellation didn't go through; cancel again and screenshot the confirmation. If it shows Cancelled but you were still charged, open a ticket at help.crunchyroll.com with the screenshot and transaction ID. If support stalls, your card issuer can dispute the charge as a duplicate or services-not-rendered transaction.

How do I cancel Crunchyroll on iPhone?

If you subscribed through the iOS app, open **Settings → [Your Name] → Subscriptions**, tap **Crunchyroll**, then **Cancel Subscription**. The web account page won't show a cancel option for Apple-billed subs. Refund requests for iTunes-billed Crunchyroll go through reportaproblem.apple.com, not Crunchyroll support.

REFUND GUIDE

How to Get a Crunchyroll Refund After Auto-Renewal.

Here's what Crunchyroll actually owes you, what their policy quietly says, and how to escalate — by country — if they ignore the request.

Last verified 3 days ago against Crunchyroll’s own Terms · UK, US, and EU rights covered below

The short answer

Crunchyroll treats subscription fees as non-refundable once charged, but you can cancel at any time and keep access until the end of the paid period. Refunds for accidental renewals are handled case-by-case by support — reach out fast, ideally within 48 hours of the charge. If you paid via Apple, Google, Roku, or Amazon, the refund is governed by that store's policy.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Crunchyroll, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

Crunchyroll’s refund policy

Crunchyroll’s own refund policy isn’t prominently documented. That doesn’t mean you have no rights — most jurisdictions give you a statutory cancel-and-refund window on new subscriptions (14 days in the UK / EU, US auto-renewal protections vary by state). See “What you can claim, by region” below for the angle that applies where you live.

What you can claim, by region

Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Crunchyroll charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Crunchyroll made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.
FTC enforcement actions
FTC has won refunds against subscription dark-patterns.
The FTC has secured $100M+ in refunds from companies running dark-pattern cancel flows (Amazon Prime, Vonage). Document Crunchyroll’s flow, file at reportfraud.ftc.gov.

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Crunchyroll for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Crunchyroll subscription, you’re entitled to a full refund of any payment taken — no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Crunchyroll can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Crunchyroll is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described” — your bank initiates, Crunchyroll has ~45 days to defend. Works regardless of where Crunchyroll is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described” — applies to subscription services that didn’t deliver. Resolution typically within 20 days.

The 4-step refund email

Email the right address
Use support@crunchyroll.com — the route yoink has verified actually gets read for Crunchyroll.
Use a clear subject line
Subject: Refund Request — [your account email]

Send this body

Hi Crunchyroll team,

I'm writing to request a refund for my recent Crunchyroll subscription charge.

Under applicable consumer-protection law (the UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or US state auto-renewal laws — whichever applies in my jurisdiction), I'm exercising my right to cancel and to recover the payment in full. Please confirm by reply that the cancellation has taken effect and that the refund will be processed to my original payment method.

If your policy allows a pro-rata refund for any unused service, I'd appreciate that being applied here.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, see “If they refuse” below — Section 75 is the next stop.

Refund FAQ for Crunchyroll

Crunchyroll's terms treat fees as non-refundable, but support does issue goodwill refunds for accidental renewals if you contact them quickly — typically within 48 hours of the charge. Open a ticket at help.crunchyroll.com, include the order ID, and state the renewal was unintentional. Store-billed subscriptions (Apple, Google) must be refunded through that store's process, not Crunchyroll directly.