Can I cancel BitLife Citizen (Bitizenship)?

Yes. If your Bitizenship is billed as a recurring subscription, open your **App Store or Google Play subscription settings**, find the BitLife/Bitizenship entry and tap **Cancel Subscription**. Note that Bitizenship was historically sold as a one-time purchase, if you paid once with no renewal, there's nothing to cancel and nothing further will be charged.

Will I lose my progress or purchases if I cancel Bitizenship?

Cancelling stops future billing but your saved lives remain, BitLife auto-saves as you age up. If Bitizenship was a subscription, premium perks end when the paid period expires; if it was a one-time unlock, it stays. If a purchase seems to vanish, use **Restore Purchases** and make sure you're on the same Apple ID / Google account you bought it with before assuming it's gone.

Does BitLife have a cancellation fee?

No. There's no cancellation fee, BitLife is a free app and upgrades are one-time or store-managed subscriptions. Cancelling through the App Store or Google Play costs nothing; you simply won't be billed again. Any money already charged is only recoverable via an Apple/Google refund request.

How do I cancel a BitLife free trial before it charges me?

If a promotion includes a free trial, cancel it in your store subscription settings **at least 24 hours before the trial ends**, or it auto-converts to a paid subscription. iOS: Settings > [name] > Subscriptions; Android: Play Store > Subscriptions. Cancelling a trial early usually keeps access until the trial period ends.

How much does Bitizenship cost?

Prices vary by country and platform, Candywriter says to tap the **"Become a Bitizen"** button in-game to see your local price. Community sources have reported figures around $8 for Bitizenship, roughly $8.99 for God Mode, and about $12 for the combined bundle, but always check the in-app price for your region and currency.

Can I cancel BitLife via the app or does it have to be the website?

Neither, you can't cancel inside the BitLife app or on candywriter.com. A recurring subscription is cancelled **only through the store that billed you**: iOS Settings > Subscriptions, or the Google Play Store > Subscriptions. That's the single reliable route; the in-app settings won't have a cancel option.

Can I pause BitLife instead of cancelling?

Google Play sometimes lets you **pause** a subscription instead of cancelling, from the Play Store Subscriptions screen, Apple does not offer a true pause. Otherwise there's no pause; because most BitLife purchases are one-time unlocks that never recur, there's often nothing ongoing to pause anyway.

Why am I still being charged after cancelling BitLife - Life Simulator?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my BitLife - Life Simulator account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel BitLife - Life Simulator.

Q: Does BitLife - Life Simulator charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel BitLife - Life Simulator and what to expect.

Last verified yesterday · data refreshes daily · sources: homepage, terms, page-emails, web-search

The fastest way

BitLife is a free app; upgrades (Bitizenship, God Mode, Boss Mode) are bought through Apple or Google. Cancel any recurring Bitizenship via iOS Settings > [name] > Subscriptions or Play Store > Subscriptions, not inside the app. For refunds, contact Apple/Google, not Candywriter. Support: support@bitlifeapp.com. Typical store refund reply: 1 to 2 days.

Or let yoink do it for you.

30 seconds. AI emails BitLife - Life Simulator, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

Every way to cancel BitLife - Life Simulator

Online (fastest): Direct cancel flow: apps.apple.com/account/subscriptions
Email: BitLife - Life Simulator doesn’t process cancellations by email. Still worth sending one: it dates your cancellation request in writing, which matters for disputes and refunds.

Timing matters: If a promo trial applies, cancel at least 24 hours before it ends or it auto-renews into a paid subscription.

The email that backs it up

BitLife - Life Simulator won’t action a cancellation from an email alone, use the fastest channel above for the cancellation itself. This email still earns its place: it puts your cancellation date in writing (your evidence if they keep billing) and it’s where the refund request happens.

Email the verified address
support@bitlifeapp.com, the standard route for BitLife - Life Simulator.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi BitLife - Life Simulator team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

If your policy allows it, I'd also appreciate a pro-rata refund for the unused portion of the current period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

BitLife - Life Simulator plans you can cancel

Bitizenship
Premium upgrade unlocking unlimited generations, salon/spa, pet store, Dark Mode and extra storyline content. Historically a one-time purchase; if billed as a recurring subscription it must be cancelled via the Apple App Store or Google Play subscriptions screen, not inside the app.
God Mode
One-time purchase (reported around $8.99) that lets you create/edit characters' names, looks and stats. As a one-time IAP there is nothing to cancel; nothing recurs.
Bitizenship + God Mode Bundle
As of April 2026 a bundle combining Bitizenship and God Mode is offered and shown as the pre-selected option (reported around $12). Manage/cancel through the store you bought it from.
Remove Ads
An upgrade that removes ads without unlocking features (reported around $7.99). One-time purchase.

BitLife - Life Simulator’s refund policy

Candywriter does not issue refunds itself, every BitLife purchase (Bitizenship, God Mode, Boss Mode, bundles) is billed by Apple or Google, so refunds run through them. On iOS use reportaproblem.apple.com; on Android use the Google Play refund flow. Apple/Google decide eligibility case by case, and accidental or unwanted purchases are most likely refunded when you ask quickly. Candywriter's support can help with lost purchases and account issues but cannot return your money.

“We use Apple and Google as our payment processors for iOS and Android respectively. As such, we do not process your purchases directly. Please contact Apple or Google directly to request a refund for your accidental purchase.”
, BitLife - Life Simulator terms

Asking specifically for money back, not just a cancellation? See the dedicated BitLife - Life Simulator refund guide , same data, but framed around the policy + escalation paths.

Does BitLife - Life Simulator charge a cancellation fee?

We found no cancellation fee in BitLife - Life Simulator’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling BitLife - Life Simulator

Based on 4 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Deleting the BitLife app to stop a Bitizenship subscription, Uninstalling the app does not cancel a recurring store subscription; it keeps billing until cancelled in the App Store or Play Store subscriptions screen.
✕ Looking for a cancel button inside BitLife's own settings, There is no in-app cancellation; subscriptions are managed only through the device's app-store subscription settings.
✕ Emailing Candywriter to get your money back, Candywriter states it does not process purchases directly and refers all refund requests to Apple or Google.
✕ Asking Candywriter to cancel a subscription on your behalf, Only the account holder can cancel through Apple/Google; the developer has no access to your store subscription.

Cancelled BitLife - Life Simulator but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from BitLife - Life Simulator, treat it as not cancelled. Email support@bitlifeapp.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on BitLife - Life Simulator’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if BitLife - Life Simulator charges again.

How BitLife - Life Simulator will try to keep you

BitLife - Life Simulator may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Support gives a generic reply and points you back to the app store, leaving you out of pocket”
You say: Don't accept the deflection loop. Since Apple/Google are the merchant of record, file the refund directly with them (reportaproblem.apple.com or Play Store > Order history > Report a problem), cite an accidental or non-functioning purchase, and keep the transaction ID. If the store refuses, a card chargeback is your backstop.
They’ll say: “Purchases reported as 'disappearing' or not applying to a new life, so you feel you must re-buy”
You say: Before paying again, use Restore Purchases in BitLife settings and confirm you're signed into the same Apple ID / Google account used originally. If a paid feature genuinely never delivered, that's grounds for a store refund, describe it as 'paid, feature not received'.
They’ll say: “Bundle pre-selected as the default at checkout, nudging a bigger spend”
You say: The Bitizenship+God Mode bundle is shown as the selected option by default. If you only want one perk, deselect the bundle and choose standalone Bitizenship before confirming.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires BitLife - Life Simulator to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; BitLife - Life Simulator has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of BitLife - Life Simulator’s own policy.
Consumer Rights Act 2015
Services must be as described.
If BitLife - Life Simulator’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. BitLife - Life Simulator must honour it regardless of where they’re headquartered.

Delete your BitLife - Life Simulator account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in BitLife - Life Simulator’s account settings, email support@bitlifeapp.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling BitLife - Life Simulator

BitLife itself has **no in-app cancel button**, recurring upgrades are billed by Apple or Google. On **iPhone/iPad**: Settings > [your name] > Subscriptions > BitLife > Cancel Subscription. On **Android**: Play Store > Menu > Subscriptions > BitLife > Cancel Subscription. Deleting the app does **not** stop billing. If you don't see a cancel option, the subscription has likely already ended.

Money-back questions (windows, pro-rata, chargebacks) are covered in the BitLife - Life Simulator refund guide. Need a human for something else entirely? The BitLife - Life Simulator contact guide lists every channel that actually answers.