Does Tolt have a free trial and does it auto-renew?

Yes, Tolt offers a **14-day free trial** on all plans and explicitly does **not require a credit card** to start it. Because no card is captured at trial signup, there's no auto-charge when the 14 days end; your account simply downgrades or locks until you choose a plan. If you added a card to upgrade mid-trial, the paid plan will renew monthly until you cancel.

Will I lose my affiliate data if I cancel Tolt?

Tolt hasn't published a formal data-retention window for cancelled accounts, so export everything **before** you cancel. From the dashboard you can export affiliates, referrals and pending commissions as CSV. Critically, your Stripe/Paddle/Chargebee 2-way sync stops the moment your subscription ends, so any in-flight commission tracking will halt. Pay out any outstanding affiliate balances first, Tolt's Terms make clear unfunded commissions are not Tolt's obligation.

Is there a cancellation fee?

No. Tolt is a month-to-month SaaS subscription with no published cancellation fee or minimum term on its Basic, Growth or Pro plans. You pay for the current month and access continues to the end of that billing cycle. Enterprise customers on negotiated annual contracts should check their order form, annual prepayments outside the 30-day refund window are governed by the Terms' non-refundable clause.

What if Tolt keeps charging me after I cancel?

First, reply to your original cancellation email with a screenshot of the new charge and ask for an immediate refund under the 30-day policy. If support doesn't resolve it, file a chargeback with your card issuer, Tolt is billed through Stripe and chargebacks are routine. UK and EU cardholders also have additional consumer-rights routes; US cardholders are covered by the FTC's click-to-cancel rule for online subscriptions. Keep all email timestamps as evidence.

Can I get a refund if I forgot to cancel before renewal?

If your most recent charge is within 30 days, yes, Tolt's pricing-page refund policy is explicit: *'full refund within 30 days, no questions asked.'* Email support@tolt.com immediately, reference the policy, and request both cancellation and refund of the latest invoice in the same message. Outside the 30-day window the Terms of Service treat fees as non-refundable, so escalate via chargeback if support refuses.

REFUND GUIDE

How to Get a Tolt Refund Within 30 Days.

Inside 30 days their own policy is on your side; statutory cooling-off rights may stack on top. Outside it, you've still got tools, a clear email, a card-issuer chargeback, the lot. Here's the playbook for Tolt.

Last verified 15 Jun 2026 against Tolt’s own Terms · UK, US, and EU rights covered below

The short answer

Tolt advertises a 30-day, no-questions-asked refund on its pricing page, full refund if you request it within 30 days of your initial purchase. The Terms of Service add a pro-rata refund right if Tolt itself discontinues or withdraws a service mid-term. Outside the 30-day window, the Terms state fees are non-refundable unless otherwise stated. Email support@tolt.com from your account email to request the refund.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Tolt, cites the policy, escalates if ignored, and surfaces the win when the money lands.

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What Tolt actually says

“We have a 30 days refund policy. So, if either affiliate marketing or Tolt is not the right fit for your SaaS, then you can request a full refund within 30 days, no questions asked.”
, verbatim from Tolt’s terms

30-day cancellation windowPro-rata refund: yesStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Tolt refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note Tolt’s own policy works on a 30-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Tolt charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Tolt made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Tolt has ~45 days to defend. Works regardless of where Tolt is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Tolt for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Tolt subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Tolt can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Tolt is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use support@tolt.com, the route yoink has verified actually gets read for Tolt.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Tolt team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

If a full refund isn't available under your policy, I'd accept a pro-rata refund for the unused portion.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Tolt

Tolt's pricing page states: *'We have a 30 days refund policy. So, if either affiliate marketing or Tolt is not the right fit for your SaaS, then you can request a full refund within 30 days, no questions asked.'* Email support@tolt.com from your billing email within 30 days of your first charge and reference the policy. After 30 days, the Terms of Service treat fees as non-refundable unless Tolt itself discontinues the service, in which case you're entitled to a pro-rata refund of the unused portion.