What if they ignore me?

Wait 14 days from the first email. After that, escalate via your card issuer with a chargeback request, most schemes accept 'subscription not cancelled' as a valid reason code. US users can also report to reportfraud.ftc.gov; UK users to Citizens Advice; EU users to their national European Consumer Centre.

Can I cancel mid-cycle?

Yes. You don't have to wait for the renewal date — cancel now and the access usually runs to the end of the period you've already paid for. Whether you can also claim back the unused portion is a separate question, covered in the The Gentleman's Barber refund guide.

Why am I still being charged after cancelling The Gentleman's Barber?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my The Gentleman's Barber account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel The Gentleman's Barber.

Q: Does The Gentleman's Barber charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel The Gentleman's Barber and what to expect.

Last verified 19 Jul 2026 · data refreshes daily · sources: homepage, page-emails

The fastest way

The Gentleman's Barber is a London walk-in/appointment barbershop, not a subscription. To cancel a booking, email info@tgbarber.co.uk with subject 'Booking Cancellation, [your name, date, location]' or call your branch directly. No published cancellation fee; confirmations typically arrive within one business day.

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Cancelling a The Gentleman's Barber order by email

Email the verified address
info@tgbarber.co.uk, yoink-verified working email for The Gentleman's Barber (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi The Gentleman's Barber team,

I'd like to cancel my recent The Gentleman's Barber order (reference [order number], placed on [date]) under the account [your account email].

Please confirm the cancellation by reply and process the refund to my original payment method.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

The Gentleman's Barber plans you can cancel

Pay-per-appointment (haircut, skin fade, beard trim, hot towel shave)
Appointments are booked online or via the iOS/Play Store app; cancel through the booking system or by contacting the branch.

Does The Gentleman's Barber charge a cancellation fee?

We found no cancellation fee in The Gentleman's Barber’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide. If you signed up online within the last 14 days, the Consumer Contracts Regulations give you a cooling-off right to walk away, fee-free, for most digital subscriptions.

What doesn’t work for cancelling The Gentleman's Barber

Based on 2 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

Cancelled The Gentleman's Barber but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from The Gentleman's Barber, treat it as not cancelled. Email info@tgbarber.co.uk referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on The Gentleman's Barber’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if The Gentleman's Barber charges again.

How The Gentleman's Barber will try to keep you

The Gentleman's Barber may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Branch may offer to rebook rather than refund a deposit”
You say: Politely decline: 'I'd like to cancel this booking outright and have any deposit refunded to my original payment method, please.'
They’ll say: “Being told to 'just come in another day' when you want a refund”
You say: State clearly in writing that you are cancelling, not rescheduling, and request confirmation by email to info@tgbarber.co.uk.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of The Gentleman's Barber’s own policy.
Consumer Rights Act 2015
Services must be as described.
If The Gentleman's Barber’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; The Gentleman's Barber has ~45 days to defend.

Delete your The Gentleman's Barber account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in The Gentleman's Barber’s account settings, email info@tgbarber.co.uk with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under UK GDPR (Article 17, the right to erasure). They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling The Gentleman's Barber

Treat it as cancelled only when you have it in writing. If The Gentleman's Barber hasn't sent a written confirmation, assume the cancellation didn't complete and email them referencing your original request date. Keep that confirmation, it's your evidence if a charge appears afterwards.

Money-back questions (windows, pro-rata, chargebacks) are covered in the The Gentleman's Barber refund guide. Need a human for something else entirely? The The Gentleman's Barber contact guide lists every channel that actually answers.