Does TAC Security have a free trial?

There's no evidence of a traditional free trial for the paid ESOF AppSec CASA plans, which start at **$540 per application** as one-off purchases. TAC Security does offer a free 'Get My Cyber Score' tool and a 'Book a Demo' route on its homepage, but those aren't trials of the paid assessment service. Because plans don't auto-renew, there's no trial-to-paid conversion trap to worry about, just the 24-hour refund window after purchase.

Do TAC Security plans automatically renew?

No. TAC Security's FAQ states its plans are **one-off payments** with no hidden fees, meaning they do not auto-renew like a typical SaaS subscription. Your annual assessment simply expires; you'd need to actively repurchase for another term. This is unusual and good news, there's no recurring charge silently hitting your card, so 'cancelling' mostly means not buying again. If you're unsure whether you have a recurring charge, email casasupport@tacsecurity.com to confirm.

Will I lose my assessment reports if I don't renew?

TAC Security's terms don't explicitly address report retention after a plan lapses. Since your Letter of Validation (LOV) and scan reports are deliverables tied to your assessment, download and archive every report, LOV and dashboard export **before** your plan's validity period ends (Enterprise Tier 2 has a stated 10-month reassessment validity). If you need copies after expiry, request them in writing from casasupport@tacsecurity.com while your account is still recognised.

How do I contact TAC Security customer support?

For CASA/AppSec billing, cancellation and refund questions, email **casasupport@tacsecurity.com**, the address named in TAC Security's terms and FAQs. The CASA support team operates **weekdays 7am, 3pm EST**. General enquiries go to mail@tacsecurity.com, sales to sales@tacsecurity.com. There's also a contact form on tacsecurity.com/contact, but for a refund or cancellation you want an email paper trail, not just a web form.

Can I upgrade my TAC Security plan instead of cancelling?

Yes. TAC Security's terms let you upgrade from one plan to another by **paying the price difference between the two plans**, provided you request it **within 7 days of the original purchase** via customer support. This is framed as a purchase, not a refund, so if you actually want out rather than more service, don't accept an upgrade offer as a substitute for the refund you may be owed under the 24-hour no-scan rule.

Why am I still being charged after cancelling TAC Security?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my TAC Security account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel TAC Security Before a Scan.

Q: Does TAC Security charge a cancellation fee?

No cancellation fee is mentioned anywhere in TAC Security's terms or FAQs. Because plans are described as **one-off payments with no hidden fees**, there's no penalty charge for walking away, but note there's also no partial or pro-rata refund once a scan has been scheduled. The only money question is whether you meet the 24-hour no-scan refund window. If you do, request the full refund via casasupport@tacsecurity.com.

Q: Does TAC Security charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel TAC Security and what to expect.

Last verified 7 Aug 2026 · data refreshes daily · sources: homepage, terms, contact, page-emails, google-paa

The fastest way

TAC Security's ESOF AppSec CASA plans are one-off annual purchases, not auto-renewing subscriptions, so there's usually nothing to cancel, just don't repurchase. To stop a scan or request a refund, email casasupport@tacsecurity.com with subject 'Cancellation & Refund Request, [order ID]'. Refunds only apply if no scan was scheduled within 24 hours of signup.

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Cancelling a TAC Security order by email

Email the verified address
casasupport@tacsecurity.com, yoink-verified working email for TAC Security (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi TAC Security team,

I'd like to cancel my recent TAC Security order (reference [order number], placed on [date]) under the account [your account email].

Please confirm the cancellation by reply and process the refund to my original payment method.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

TAC Security plans you can cancel

ESOF AppSec ADA CASA, Basic
One-off annual purchase per application; does not auto-renew. Basic subscribers may not get remediation support meetings.
$540.00/yr
ESOF AppSec ADA CASA, Premium
One-off annual purchase per application; does not auto-renew. Includes unlimited revalidation and dedicated patch-management support.
$720.00/yr
ESOF AppSec ADA CASA, Enterprise Tier 2
One-off purchase per application; unlimited reverification (validity 10 months), year-round assessments.
$1800.00/yr
ESOF AppSec ADA CASA, Enterprise Tier 3
One-off purchase per application; Tier 3 assessment with dedicated account manager and Google Workspace Security badge.
AASA (Automated Application Security Assessment)
Self-serve app security audit starting at $540; entry price matches Basic CASA tier.

What happens to what you’ve already paid

TAC Security's refund policy is very narrow: you only qualify if no vulnerability scan has been scheduled within 24 hours of signing up. Once a scan is scheduled, you forfeit the refund. Separately, if a payment is deducted but the transaction fails to complete, you're entitled to a refund of that failed charge, typically processed in 3 to 7 business days. Plans are one-off payments, so there's no recurring subscription to cancel, only the scan/refund question. All refund and upgrade requests go through casasupport@tacsecurity.com.

“Refunds are only applicable if a vulnerability scan has not been scheduled within 24 hours of signing up for ESOF AppSec ADA CASA services. If a scan has been scheduled within this timeframe, the user is not eligible for a refund.”
, TAC Security terms

Pro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated TAC Security refund guide , same data, but framed around the policy + escalation paths.

Does TAC Security charge a cancellation fee?

We found no cancellation fee in TAC Security’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling TAC Security

Based on 7 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Cancelling via the website account dashboard, TAC Security provides no self-serve online cancel flow; the terms direct all refund/upgrade requests to the customer support email, and plans are one-off purchases rather than a toggleable subscription.
✕ Requesting a refund after a scan is scheduled, The terms explicitly disqualify refunds once a vulnerability scan has been scheduled within 24 hours of signup.
✕ Cancelling by phone, No official cancellation phone line is published; the CASA support team operates by email during limited business hours (7am, 3pm EST, Mon, Fri).
✕ Expecting a pro-rata refund on unused assessment time, Plans are one-off annual payments with no stated pro-rata provision; only the narrow 24-hour and failed-payment cases are covered.

Cancelled TAC Security but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from TAC Security, treat it as not cancelled. Email casasupport@tacsecurity.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on TAC Security’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if TAC Security charges again.

How TAC Security will try to keep you

TAC Security may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Offer to upgrade you to a higher tier instead of refunding”
You say: The terms let you upgrade by paying only the price difference within 7 days of purchase, but that's a purchase, not a refund. If you no longer need the service at all, decline the upgrade and hold them to the 24-hour no-scan refund rule in writing.
They’ll say: “Point to the 'no scan scheduled' clause to deny a refund”
You say: Ask them to confirm in writing the exact timestamp a scan was scheduled. If you cancelled before any scan was scheduled within 24 hours of signup, quote clause 11 back to them verbatim and request the refund on that basis.
They’ll say: “Steer everything through the contact form / demo call instead of resolving by email”
You say: Reviewers note the process is clearer on a call than over email. Insist on a written email confirmation of cancellation and refund status to casasupport@tacsecurity.com so you keep a paper trail regardless of any call.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires TAC Security to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; TAC Security has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of TAC Security’s own policy.
Consumer Rights Act 2015
Services must be as described.
If TAC Security’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. TAC Security must honour it regardless of where they’re headquartered.

Delete your TAC Security account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in TAC Security’s account settings, email casasupport@tacsecurity.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling TAC Security

TAC Security's ESOF AppSec ADA CASA plans are **one-off annual purchases, not auto-renewing subscriptions**, so there's typically no recurring charge to cancel. If you've just signed up and want out, email **casasupport@tacsecurity.com** immediately, before any vulnerability scan is scheduled, to request cancellation and a refund. There is no self-serve cancel button in the dashboard, and support only runs weekdays 7am, 3pm EST, so send your request early and keep a copy.

Money-back questions (windows, pro-rata, chargebacks) are covered in the TAC Security refund guide. Need a human for something else entirely? The TAC Security contact guide lists every channel that actually answers.

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Cancelling a TAC Security order by email

Email the verified address

Use a precise subject

Send this template

Wait for confirmation

TAC Security plans you can cancel

What happens to what you’ve already paid

Does TAC Security charge a cancellation fee?

What doesn’t work for cancelling TAC Security

Cancelled TAC Security but still being charged?

How TAC Security will try to keep you

Your rights when cancelling

🇺🇸 United States

🌍 Worldwide

🇬🇧 United Kingdom

🇪🇺 European Union

Delete your TAC Security account (not just cancel)

Common questions about cancelling TAC Security

How do I cancel my TAC Security ESOF AppSec plan?

Does TAC Security charge a cancellation fee?

Does TAC Security have a free trial?

Do TAC Security plans automatically renew?

Will I lose my assessment reports if I don't renew?

How do I contact TAC Security customer support?

Can I upgrade my TAC Security plan instead of cancelling?

What does yoink actually do?

Cancel other brands.

Tired of doing this by hand?

United States

Worldwide

United Kingdom

European Union