How to Cancel SPARTAN™.

Every way to cancel SPARTAN™

• Phone: Call +1 (833) 691-4459 and say “cancel my service”. Expect a retention pitch, decline it twice and hold firm.
• Online: Direct cancel flow: account.try-spartan.com/login
• Email (fastest): Email support@try-spartan.com with the template below, the route that creates a paper trail and carries the refund ask.

Timing matters: Subscriptions renew automatically for the same 1-, 3- or 6-month supply period unless you cancel before the next shipment is processed. Renewals that have already shipped usually can't be cancelled and have to be claimed back under the 90-day guarantee.

The 4-step cancellation

1. Email the verified address

   support@try-spartan.com, the standard route for SPARTAN™.

2. Use a precise subject

   Subject: Cancellation Request, [your account email]

3. Send this template

   Hi SPARTAN™ team,
   
   I'm writing to cancel the subscription on my account, [your account email].
   
   Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.
   
   Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.
   
   Best,
   [your name]

4. Wait for confirmation

   Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

SPARTAN™ plans you can cancel

• 1-Month Supply (single product, e.g. Root Activator Shampoo 2.0, Alpha Ignite, Crave X)

  $59.95 plus $4.95 shipping and handling on the discounted subscribe option. A one-time purchase starts at $64.95. The subscription renews automatically unless you cancel before the next shipment.

  $59.95/mo
• 3-Month Supply ($79.95 per 3 bottles on subscription; one-time from $89.95)

  $79.95 every 3 months with free delivery on the subscribe option. A one-time purchase starts at $89.95. Many buyers say they didn't realise they had picked the recurring option at checkout.

• 6-Month Supply ($129.95 per 6 bottles on subscription; one-time from $139.95)

  This is the 'Most Popular' tier. $129.95 every 6 months on subscription, or from $139.95 one-time. Reviewers report surprise renewal charges of $129.95 to $141.49 about 6 months after their first order.

• Full System Bundles (Hair Growth / Men's Health / Weight Loss)

  Sale price $99.95 (list price $204.80). The sources don't say whether the bundles renew automatically.

• Daily Essentials Bundle (Shampoo 2.0 + Conditioner)

  Sale price $59.95 (list price $129.90). The sources don't say how often it renews.

What happens to what you’ve already paid

SPARTAN's 90-Day Money Back Guarantee covers product orders, both one-time purchases and subscription shipments. If you don't get the results you expected, email support@try-spartan.com within 90 days of receiving the product with your name, email and order number. You get a full refund and don't have to send anything back. Approved refunds go to your original payment method within 10 business days. Damaged, defective or wrong items are handled separately: report them as soon as the order arrives. SPARTAN usually won't cancel an auto-ship renewal that has already shipped, but because the guarantee runs from when you receive each shipment, a renewal you didn't want can still be refunded under it.

“Contact us at support@try-spartan.com within 90 days of receiving your product. 2. Provide your order details (name, email, and order number) so we can process your full refund. There is no need to return the products.”

, SPARTAN™ terms

Asking specifically for money back, not just a cancellation? See the dedicated SPARTAN™ refund guide , same data, but framed around the policy + escalation paths.

Does SPARTAN™ charge a cancellation fee?

We found no cancellation fee in SPARTAN™’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling SPARTAN™

Based on 6 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

• ✕ Assuming a one-time purchase means you aren't on a subscription, Many Trustpilot and JustAnswer reports describe buyers who thought they had made a one-time purchase and were later billed for automatic renewals ($129.95 to $141.49). SPARTAN's own replies admit the subscription option is 'easy to miss during checkout'.
• ✕ Asking to cancel a renewal after it has shipped, Customers report being told the order had already shipped and couldn't be cancelled. Cancel before the next shipment is processed, or claim the shipped order back under the 90-day guarantee.
• ✕ Calling the phone line to cancel, One Trustpilot reviewer tried four different phone numbers, never reached a person, and was charged four months in a row. Email gets far more reported results.
• ✕ Blocking the card or deleting the saved payment method without cancelling, Reviewers say a bank block stopped future charges but not the pending transaction. Others say the subscription was later reactivated. You still need SPARTAN to confirm the cancellation in writing.
• ✕ Logging into the main website account to cancel, Reviewers say the website account showed no record of them, while their subscription only appeared in the separate app or portal. Subscriptions are managed at account.try-spartan.com, not the storefront login.
• ✕ Sending one cancellation email and assuming it worked, Some reviewers say products kept arriving after they emailed to cancel, and one says a cancelled subscription was reactivated a year later. Ask for written confirmation that the subscription is cancelled.
• ✕ Asking for a guarantee refund after 90 days, A commenter on a review site says SPARTAN refused a refund because the 90 days were over. The window runs from when you receive the product.

Cancelled SPARTAN™ but still being charged?

Three common reasons, in order of likelihood:

• The cancellation didn’t actually complete. If you never received a written confirmation from SPARTAN™, treat it as not cancelled. Email support@try-spartan.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
• You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on SPARTAN™’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
• Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if SPARTAN™ charges again.

How SPARTAN™ will try to keep you

SPARTAN™ may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

• They’ll say: “"You chose the discounted subscription at checkout", SPARTAN's standard Trustpilot reply to surprise-renewal complaints.”

  You say: I did not knowingly agree to a recurring subscription, and none of my order emails mention one. Please cancel all future shipments now, confirm the cancellation in writing, and refund the renewal charge I didn't authorise.

• They’ll say: “"The order has already shipped and can't be cancelled."”

  You say: That's fine, but your 90-Day Money Back Guarantee says there is no need to return the products. I received this shipment less than 90 days ago, so please process a full refund for order #[number] to my original payment method.

• They’ll say: “"Results vary, keep using it consistently", common in replies to people who say the product didn't work.”

  You say: Your published guarantee promises my money back if I don't see the results I expected, with no extra conditions. I'm claiming it within 90 days of receipt. Please refund order #[number] in full.

• They’ll say: “Subscription quietly reactivated after a past cancellation (reported by a Trustpilot reviewer; SPARTAN offered a review by a 'senior member of our team').”

  You say: I cancelled this subscription before, and it was charged again without my consent. Please send this to a senior team member, refund the charge, and confirm in writing that there are no active subscriptions on my email or card.

• They’ll say: “Pointing you to the customer portal instead of cancelling for you.”

  You say: Your team says subscriptions can be cancelled through the portal or by emailing support. I'm cancelling by email: please cancel every active subscription linked to this email address today and confirm it in writing.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Delete your SPARTAN™ account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in SPARTAN™’s account settings, email support@try-spartan.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling SPARTAN™

Money-back questions (windows, pro-rata, chargebacks) are covered in the SPARTAN™ refund guide. Need a human for something else entirely? The SPARTAN™ contact guide lists every channel that actually answers.

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