How do I find my profile to manage subscription?

Head to **lightreel.ai/manage-subscription** and enter the email you used when subscribing on the web, that pulls up your billing so you can change or cancel. Several users have publicly asked exactly this because the profile/manage link isn't obvious in the main app. If you signed up with Google or Apple, use that same email address.

Does Lightreel have a free trial?

Yes. Lightreel offers a **3-day free trial** on the Pro plan with **no payment due at sign-up**. The trial auto-converts to the $199/month paid plan when it ends, so cancel before day 3 via lightreel.ai/manage-subscription if you don't want to be charged.

Is there a cancellation fee for Lightreel?

No cancellation fee is advertised. Lightreel's pricing page states 'Cancel at any time' with no exit charge mentioned. You simply stop the renewal from your account. The main cost to watch is the $199/month plan itself and the short 3-day trial window before billing begins.

Will I lose access if I cancel Lightreel?

Lightreel hasn't published details on post-cancellation access. With most SaaS tools you keep access until the end of the paid period you've already been billed for, then lose the UGC library, AI agent, and API access. If you rely on API keys or saved searches, export or note anything you need before your billing period ends.

Can I cancel Lightreel through the app or only the website?

If you subscribed **on the web**, cancel at lightreel.ai/manage-subscription using your signup email. If you subscribed through an app store, you must cancel through your Apple or Google account subscriptions instead, the vendor can't cancel an App Store/Play billing for you. Check your receipt to confirm which billing channel you used.

Can I pause Lightreel instead of cancelling?

There's no advertised pause option, Lightreel only markets 'Cancel at any time.' If you don't need it for a while, cancel to stop billing and resubscribe later, since the pricing is month-to-month at $199. Before pausing/cancelling, note any API keys or saved research you'll want to keep.

Is there a cheaper Lightreel plan or downgrade?

Lightreel's pricing page shows a single **Pro plan at $199/month** with a 3-day free trial, no lower published tier to downgrade to. Your realistic options are staying on Pro or cancelling. If the price is the blocker, cancel before the trial converts rather than after you've been billed.

Why am I still being charged after cancelling Lightreel.ai?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Lightreel.ai account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Lightreel.ai.

Q: Does Lightreel.ai charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Lightreel.ai and what to expect.

Last verified 8 Aug 2026 · data refreshes daily · sources: homepage, pricing, terms, web-search

The fastest way

Cancel Lightreel via the web account: go to lightreel.ai/manage-subscription, enter the email you subscribed with, and turn off renewal. It's a $199/month Pro plan with a 3-day free trial and a 7-Day Money-Back Guarantee, so email support (see the docs page) within 7 days of a charge to request a refund.

Or let yoink do it for you.

30 seconds. AI emails Lightreel.ai, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

Every way to cancel Lightreel.ai

Online (fastest): Direct cancel flow: www.lightreel.ai/manage-subscription
Email: Lightreel.ai doesn’t process cancellations by email. Still worth sending one: it dates your cancellation request in writing, which matters for disputes and refunds.

Timing matters: 3-day free trial auto-converts to the $199/month Pro plan; cancel before day 3 to avoid the first charge.

The email that backs it up

Lightreel.ai won’t action a cancellation from an email alone, use the fastest channel above for the cancellation itself. This email still earns its place: it puts your cancellation date in writing (your evidence if they keep billing) and it’s where the refund request happens.

Email the verified address
jibran@lightreel.ai, yoink-verified working email for Lightreel.ai (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Lightreel.ai team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

If your policy allows it, I'd also appreciate a pro-rata refund for the unused portion of the current period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Lightreel.ai plans you can cancel

Pro
Marketed as 'Cancel at any time' via the account manage-subscription page.
$199.00/mo

What happens to what you’ve already paid

Lightreel advertises a 7-Day Money-Back Guarantee on its Pro plan, alongside a 3-day free trial with no payment due at sign-up. If you're charged and want your money back, request a refund within 7 days of the charge by contacting support. The guarantee terms aren't published in detail, so keep your receipt and the exact charge date. If support is unresponsive and you're in the UK/EU, statutory cooling-off rights or a card chargeback are fallback routes.

“7-Day Money-Back Guarantee”
, Lightreel.ai terms

7-day cancellation window

Asking specifically for money back, not just a cancellation? See the dedicated Lightreel.ai refund guide , same data, but framed around the policy + escalation paths.

Does Lightreel.ai charge a cancellation fee?

We found no cancellation fee in Lightreel.ai’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling Lightreel.ai

Based on 4 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Expecting a phone line, Lightreel is a small AI SaaS with no published customer-service phone number; no phone cancellation path exists.

Cancelled Lightreel.ai but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Lightreel.ai, treat it as not cancelled. Email jibran@lightreel.ai referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Lightreel.ai’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Lightreel.ai charges again.

How Lightreel.ai will try to keep you

Lightreel.ai may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Trial-to-paid auto-charge before you notice”
You say: The 3-day free trial auto-converts to the $199/month Pro plan. Set a reminder and cancel via lightreel.ai/manage-subscription before day 3 if you don't want to be billed.
They’ll say: “Money-back guarantee window is short (7 days)”
You say: If you were charged, don't wait, email support immediately citing the advertised 7-Day Money-Back Guarantee and your charge date. Missing the window weakens your refund leverage.
They’ll say: “Account/cancel page failing to load”
You say: If the manage-subscription page shows a blank screen, screenshot it, then email support asking them to cancel and refund in writing, a documented request protects you if billing continues.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Lightreel.ai to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Lightreel.ai has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Lightreel.ai’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Lightreel.ai’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Lightreel.ai must honour it regardless of where they’re headquartered.

Delete your Lightreel.ai account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Lightreel.ai’s account settings, email jibran@lightreel.ai with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Lightreel.ai

Go to **lightreel.ai/manage-subscription** and enter the email address you subscribed with to change or cancel your plan. Lightreel's pricing page advertises 'Cancel at any time,' so there's no phone step required. If the page won't load, email support directly and ask them to cancel your $199/month Pro plan in writing so you have a paper trail.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Lightreel.ai refund guide. Need a human for something else entirely? The Lightreel.ai contact guide lists every channel that actually answers.