How do I cancel the iClosed free trial before I'm charged?

Cancel inside the **7-day trial** using the same route: **Settings → Billing → three dots → Cancel Subscription**. When the trial ends, iClosed automatically starts a paid Startup subscription (or Business, if you upgraded). It charges for **every seat active at that moment**, and the billing cycle starts from the trial end date. Remove any extra seats you added, and check you haven't switched to annual billing. Otherwise the first charge could be a full year.

Can I turn off auto-renew on iClosed?

There's no separate auto-renew switch. iClosed's help center says subscriptions renew on the date shown in **Settings → Billing**, and you can't turn off auto-renewal on its own. To stop the next charge, you have to cancel the subscription properly. Your access still runs until the end of the current cycle, so cancelling early doesn't cost you the time you've paid for. Do it well before the renewal date shown on the Billing page.

Will I lose my data if I cancel iClosed?

Not straight away. iClosed says you can reactivate a cancelled account for **up to 3 months after the subscription ends**, and you get your calls, events and contacts back. But all integrations are disconnected when the account is deactivated, so you'd have to reconnect your CRM, calendar and other tools. If you come back on a lower tier than before, you only get that tier's features. Export anything important before your cycle ends if you don't plan to return.

Is there an iClosed cancellation fee?

iClosed's terms and help center don't mention a cancellation fee. What costs you money is that **nothing is refunded**: you lose the rest of a monthly cycle, and if you cancel an annual plan early you don't get back any of the year. Seats you remove also stay paid for until the cycle ends. The cheapest way to cancel is just before your renewal date, and only commit to annual billing once you're sure you'll stay.

Can I downgrade my iClosed plan instead of cancelling?

Yes. The pricing page says you can upgrade or downgrade whenever you want. Under the billing terms, a downgrade is **scheduled for the start of the next billing cycle**, and you get no refund or credit for the rest of the current cycle. Upgrades work differently: they take effect straight away and are charged pro rata. If your aim is to save money, the Startup tier ($24/seat monthly) or fewer seats might work for you, but either change only starts at your next renewal.

Can I delete my iClosed account?

There's no self-serve delete button described in iClosed's help center. Cancelling only deactivates the account, and iClosed keeps it available to reactivate for 3 months. A Trustpilot reviewer complained there was 'no way to delete your account', and iClosed replied that you can, by contacting **hello@iclosed.io**. Cancel the subscription first, then email that address asking for your account and personal data to be deleted. Their docs say you have the right to ask for your personal data to be deleted.

What if iClosed charged me after I cancelled?

First check **Settings → Billing** to confirm the subscription shows as cancelled. Then check whether the charge is for seats that were still active when your trial ended, since those are billed even if you meant to cancel. If you cancelled before the renewal date, email **hello@iclosed.io** with the invoice, your cancellation date and a screenshot of the confirmation, and ask for a reversal. Their contact page says replies usually take a few hours. If they won't fix a charge made after cancellation, dispute it with your card issuer.

Why am I still being charged after cancelling iClosed?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my iClosed account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel iClosed Before Your Trial Charges.

Q: Does iClosed charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel iClosed and what to expect.

Last verified today · data refreshes daily · sources: homepage, pricing, terms, contact, terms

The fastest way

To cancel iClosed, go to Settings → Billing, click the three-dot menu on your plan, choose Cancel Subscription and fill in the exit form. You keep access until the end of the billing cycle, and there are no partial refunds. If that doesn't work, email hello@iclosed.io with the subject 'Cancel subscription, [account email]'. Support says it typically replies within a few hours.

Or let yoink do it for you.

30 seconds. AI emails iClosed, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

Every way to cancel iClosed

Phone: Call +1 336-343-6676 and say “cancel my service”. Expect a retention pitch, decline it twice and hold firm.
Email: Email hello@iclosed.io with the template below, the route that creates a paper trail and carries the refund ask.

Timing matters: You can't switch off auto-renew on its own, so cancel before the renewal date shown in Settings → Billing. A trial converts when its 7 days end, and every seat active at that moment is billed. From then on, renewals come every 30 days from the trial end date, not the signup date.

The 4-step cancellation

Email the verified address
hello@iclosed.io, yoink-verified working email for iClosed (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi iClosed team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

iClosed plans you can cancel

Startup
Priced per seat. The annual option works out to $19/seat/month, billed yearly (20% off). You cancel in Settings → Billing → three-dot menu → Cancel Subscription. Access continues until the end of the current cycle. This is the plan the 7-day free trial turns into automatically.
$24.00/mo
Growth
Priced per seat. The annual option works out to $47/seat/month, billed yearly. You cancel the same way, in Settings → Billing. If you downgrade instead of cancelling, the change only takes effect at the start of the next billing cycle.
$59.00/mo
Business
Priced per seat. The annual option works out to $96/seat/month, billed yearly. Includes a dedicated CSM, who may get in touch when you cancel. If you reactivate on a lower tier later, Business-only integrations are lost.
$120.00/mo

What happens to what you’ve already paid

This policy covers iClosed's per-seat subscription charges, both monthly and annual. If you cancel, your access runs until the end of the billing cycle you've paid for, and you get no money back for the unused part. That applies to downgrades, seats you remove and annual plans cancelled early. Pro rata billing only goes one way: seats you add or upgrades you make mid-cycle are charged pro rata, but nothing is credited back. The free trial lasts 7 days and then turns into a paid Startup subscription automatically. You're charged for every seat that is active when the trial ends. iClosed's own terms offer no goodwill window for that first charge, so if you didn't mean to be charged you'll need to email hello@iclosed.io and ask. The terms also mention usage-based Credits, but they don't give a separate refund rule for them.

“iClosed does not provide refunds or credits for partial subscription periods, unused features, downgrades, or early termination.”
, iClosed terms

Pro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated iClosed refund guide , same data, but framed around the policy + escalation paths.

Does iClosed charge a cancellation fee?

iClosed’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends.

What doesn’t work for cancelling iClosed

Based on 8 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Looking for an auto-renew toggle to switch off, iClosed's help center says you can't switch off auto-renewal on its own. The only way to stop the next charge is the full Cancel Subscription flow in Settings → Billing.
✕ Cancelling mid-cycle and expecting a pro rata refund, The terms say there are no refunds or credits for partial periods or early termination. When you cancel, the account simply stays open until the cycle ends.
✕ Removing seats to cut the current bill, Removing a seat only takes effect from the next billing cycle. The billing terms say there are no refunds or credits for unused seats in the current cycle.
✕ Downgrading to get money back, A downgrade is scheduled for the next billing cycle, and there's no refund or credit for the rest of the current one.
✕ Switching from monthly to annual during the trial 'just to see the price', The trial help page says your card is charged on whatever billing cycle is selected when the trial ends. Leave annual selected and you pay the full annual price.
✕ Just stopping using the product or disconnecting integrations, The subscription renews automatically on the date shown in Settings → Billing until you cancel it properly. Seats left active when the trial ends are billed too.

Cancelled iClosed but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from iClosed, treat it as not cancelled. Email hello@iclosed.io referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on iClosed’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if iClosed charges again.

How iClosed will try to keep you

iClosed may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “A required exit form inside the cancel flow (the help center lists 'answer the exit form questions' as a step)”
You say: Pick any reason, keep the answer to one line and finish the flow. Cancellation isn't done until you get to the end. Take a screenshot of the confirmation screen.
They’ll say: “A phone call from an iClosed rep after you cancel the trial, asking onboarding questions again and trying to book another advisor call (reported on Trustpilot)”
You say: Say you've already cancelled and don't want another call. Ask them to confirm the cancellation in writing to your account email.
They’ll say: “The help article on cancelling asks you to 'get in touch' first so the team can 'find a solution' instead”
You say: You don't have to talk to anyone. The terms say you can cancel through account/billing settings or by contacting support, and both routes count.
They’ll say: “Pressure to sign an annual contract (a Trustpilot reviewer says the team tried to lock them into one)”
You say: Stay on monthly while you're still testing it. Annual plans get no refund for early termination, so a discount you can't get out of costs more if you leave.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires iClosed to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; iClosed has ~45 days to defend.

Delete your iClosed account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in iClosed’s account settings, email hello@iclosed.io with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling iClosed

Log in and go to **Settings → Billing**. Click the **three dots** on the far right of your subscription plan and choose **Cancel Subscription**, then finish the exit form. You keep access until the end of the current billing cycle, and after that your card isn't charged again. iClosed's terms also let you cancel by contacting support. If the button doesn't show up or fails, email **hello@iclosed.io** from your account email and ask them to cancel. Keep a screenshot of the confirmation screen or the email reply in case a charge appears later.

Money-back questions (windows, pro-rata, chargebacks) are covered in the iClosed refund guide. Need a human for something else entirely? The iClosed contact guide lists every channel that actually answers.