How to Cancel Hugging Face PRO Before the 1st.

Every way to cancel Hugging Face

• Online (fastest): Direct cancel flow: huggingface.co/settings/billing
• Email: Hugging Face doesn’t process cancellations by email. Still worth sending one: it dates your cancellation request in writing, which matters for disputes and refunds.

Timing matters: All subscriptions renew on the 1st of each month, cancel before the 1st or you're charged for another full month; the first month is prorated if you signed up mid-month. Team seat counts are re-synced to org membership at renewal.

The email that backs it up

Hugging Face won’t action a cancellation from an email alone, use the fastest channel above for the cancellation itself. This email still earns its place: it puts your cancellation date in writing (your evidence if they keep billing) and it’s where the refund request happens.

1. Email the verified address

   billing@huggingface.co, yoink-verified working email for Hugging Face (confirmed by tracked cancellations).

2. Use a precise subject

   Subject: Cancellation Request, [your account email]

3. Send this template

   Hi Hugging Face team,
   
   I'm writing to cancel the subscription on my account, [your account email].
   
   I'm giving notice ahead of my next renewal date and expect no further charges from that date. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.
   
   Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.
   
   Best,
   [your name]

4. Wait for confirmation

   Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Hugging Face plans you can cancel

• Free / Hub account

  Nothing to cancel; you can delete the account from settings. Terms say Hugging Face will attempt to delete your info and content within 90 days of account cancellation.

  $0.00/mo
• PRO

  Self-serve: cancel at any time in billing settings (https://huggingface.co/settings/billing). Credit card only; renews on the 1st of each month.

  $9.00/mo
• Team

  Per-user/per-seat. Cancel at any time in the organization's billing settings; seat count is re-counted at renewal, so remove members before the renewal date.

  $20.00/mo
• Enterprise

  Bought via an annual contract / Order Form rather than self-serve, so cancellation follows the contract's termination terms, raise it with your account contact and api-enterprise@huggingface.co in writing.

• Pay-as-you-go compute & extra private storage

  Not a subscription, usage-based (Spaces hardware, Inference Endpoints, Inference Providers, extra private storage billed in 1TB increments). Pause/delete the Space or Endpoint to stop the meter; cancelling PRO does not stop compute charges.

What happens to what you’ve already paid

Two different charge types get treated differently. The PRO ($9/month) and Team ($20/user/month) SUBSCRIPTIONS are cancel-anytime in billing settings, but there is no published refund window and the Terms of Service treat fees as non-refundable, access simply runs to the end of the paid month, with no pro-rata credit for unused days. In practice, discretionary refunds do happen when you email billing@huggingface.co quickly and can say you never used the quota, were double-charged, or were charged after cancelling; users report the money taking around two weeks to land once approved. PAY-AS-YOU-GO compute (Spaces hardware, Inference Endpoints, Inference Providers) and extra private storage are separate usage charges invoiced at the start of the month, cancelling PRO doesn't stop them, and disputes there are handled per-invoice by email rather than by any automatic refund rule.

“All subscriptions renew on the 1st of each month. We prorate the subscription charge if you sign up mid-month for your first month of Team or PRO.”

, Hugging Face terms

Asking specifically for money back, not just a cancellation? See the dedicated Hugging Face refund guide , same data, but framed around the policy + escalation paths.

Does Hugging Face charge a cancellation fee?

Hugging Face’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends.

What doesn’t work for cancelling Hugging Face

Based on 9 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

• ✕ Visiting huggingface.co/cancel expecting a cancellation flow, That URL is a user profile (a member whose username is 'cancel'), not a cancellation page. The real route is https://huggingface.co/settings/billing.
• ✕ Just deleting your saved card and switching off renewal, then assuming billing stops, A forum poster reported that after cancelling, disabling renewal and deleting the card, the payment processor still attempted to charge them repeatedly, one user was even charged for PRO roughly a year after cancelling.
• ✕ Posting a refund request as a thread on discuss.huggingface.co and waiting, Refund threads tagging staff sit unanswered or get a generic reply; regulars redirect posters to billing@huggingface.co, and one user noted support answers with an auto-reply giving generic instructions.
• ✕ Asking for a pro-rata refund of the remaining month after you've used ZeroGPU / GPU time, Fees are treated as non-refundable and no proration is offered on cancellation; a user who had used ~5 hours of GPU and cancelled 4 days in got no refund of the remainder.
• ✕ Paying with a prepaid card and expecting the failed charge to reverse itself, Prepaid cards are not accepted for the subscription, yet multiple users report $9/$10 amounts leaving their balance with no PRO activated, then needing a manual refund from billing.
• ✕ Cancelling PRO to stop compute/storage bills, Compute services usage is billed separately from PRO and Team/Enterprise subscriptions, running Spaces hardware, Inference Endpoints and above-quota private storage keep billing after the subscription ends.

Cancelled Hugging Face but still being charged?

Three common reasons, in order of likelihood:

• The cancellation didn’t actually complete. If you never received a written confirmation from Hugging Face, treat it as not cancelled. Email billing@huggingface.co referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
• You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Hugging Face’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
• You're inside a minimum term. Some Hugging Face plans keep charging until a fixed term ends even after you cancel, check the plan notes above.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Hugging Face charges again.

How Hugging Face will try to keep you

Hugging Face may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

• They’ll say: “Support replies with an AI/auto-reply containing generic billing instructions instead of actioning the refund.”

  You say: Reply on the same thread so the ticket reopens with a human: "This is a refund request, not a how-to. PRO charge of $9 on [date], username [x], invoice [id], zero quota used. Please confirm the refund reference and the date it will reach my card."

• They’ll say: “Charges are explained away as a temporary pre-authorisation hold that will 'drop off' by itself.”

  You say: "My bank has confirmed these are settled transactions, not authorisation holds, they cannot be reversed by the issuer without a merchant refund. Please issue the refund for [amount] x [count] against invoice [id]." Attach the statement line.

• They’ll say: “The Terms of Service line that all fees are non-refundable is used to close the request.”

  You say: "A blanket non-refundable clause doesn't override my statutory rights where I live, and no part of the service was used. I'm asking for a refund of an unused month; if it's declined I'll raise a card chargeback for a service not rendered."

• They’ll say: “Billing questions get bounced between the forum, api-enterprise@ and billing@ with no owner.”

  You say: Send one email to billing@huggingface.co, cc website@huggingface.co, always including your HF username, the exact charge dates/amounts and the invoice link, staff have said requests without the username can't be located.

• They’ll say: “Renewal lands on the 1st of the month, so a mid-month 'I'll cancel later' becomes another full charge.”

  You say: Cancel the same day you decide, then screenshot the billing page showing the subscription ending, the screenshot plus the confirmation email is what settles any 'we never received your cancellation' reply.

• They’ll say: “Seat count on Team plans is re-counted at renewal, quietly keeping the bill high.”

  You say: Remove departing members from the organization before the renewal date and state in writing: "Seats reduced to [n] effective before renewal on the 1st; please confirm the next invoice reflects [n] seats."

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Delete your Hugging Face account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Hugging Face’s account settings, email billing@huggingface.co with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Hugging Face

Money-back questions (windows, pro-rata, chargebacks) are covered in the Hugging Face refund guide. Need a human for something else entirely? The Hugging Face contact guide lists every channel that actually answers.

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