How do I get a refund from Flyerwrk?

It depends where you checked out. If you used Flyerwrk's default checkout, **Lemon Squeezy is Merchant of Record** and processes refunds under its own buyer terms — reply to your Lemon Squeezy receipt email, or email `hello@flyerwrk.com` with the order ID and reason. If you bought via Creative Market or YouWorkForThem, open the refund ticket inside that marketplace instead — Flyerwrk can't refund money it never received.

Is there a Flyerwrk free trial to cancel?

No. Flyerwrk offers *Freebies* under a Free Personal License (Backstage Pass, Raw Taped Poster, Glued Poster, Plastic Sheet, etc.) — these are outright free downloads, not a trial that converts to a paid plan. Nothing renews and nothing needs cancelling.

Can I get a refund after I've downloaded the files?

Often no. The terms note that marketplaces like YouWorkForThem 'may treat digital downloads as final once downloaded, except where limited exceptions apply.' Lemon Squeezy applies its own Merchant-of-Record rules. Your strongest angle is a defect or misdescription (wrong file type, corrupted PSD, missing layers) — document it with screenshots and email `hello@flyerwrk.com` before disputing with your bank.

What is Flyerwrk's refund policy?

Flyerwrk doesn't run a single unified refund window. Instead the terms delegate refunds to the checkout used: **Lemon Squeezy** (default) applies its Merchant-of-Record buyer terms; **Creative Market** applies its own review process and discretion; **YouWorkForThem** applies its marketplace rules, which often treat digital downloads as final. EU/EEA/UK consumers may additionally have a statutory 14-day withdrawal right for distance sales of digital content, subject to the standard exceptions.

Who do I email at Flyerwrk?

One address covers everything — licensing, purchases, custom work and support: `hello@flyerwrk.com`. It's operated by Un-Prompted Reality LLC (New Mexico, USA), the entity behind the Flyerwrk brand, and represented by managing member Yilmaz Gökcek. There's also a contact form at flyerwrk.com/contact.

Can I use my EU/UK 14-day right of withdrawal on a Flyerwrk purchase?

Possibly. The terms acknowledge that **distance purchases may generally include a 14-day withdrawal right** for EU/EEA/UK consumers, but note the standard digital-content exception: the right can be lost once delivery begins with your express consent and acknowledgment. If the checkout didn't clearly ask you to waive the right, you can still invoke it — email `hello@flyerwrk.com` and the Lemon Squeezy support address on your receipt within 14 days of purchase.

Why am I being charged by Lemon Squeezy for Flyerwrk?

Because Lemon Squeezy is Flyerwrk's checkout provider and acts as **Merchant of Record** — it's the legal seller on your card statement, handling payment, tax and refunds. A one-off charge is a normal product purchase; a repeating charge is unusual (Flyerwrk sells one-time licences, not subscriptions) and worth querying with both `hello@flyerwrk.com` and Lemon Squeezy support before raising a chargeback.

How do I cancel a Flyerwrk order before it's delivered?

Delivery is effectively instant — the terms describe delivery via **download link, customer portal, or marketplace download system**, which happens on checkout success. To stop it in practice you'd need to email `hello@flyerwrk.com` within minutes of ordering AND not open the download link, then request the refund via Lemon Squeezy (or Creative Market / YouWorkForThem). Once you've downloaded, you're relying on discretionary refund policies.

Can I get a refund if the mockup doesn't work in my software?

Flyerwrk disclaims workflow compatibility — the terms say products are 'as is' and 'Compatibility can vary depending on software versions, plugins, operating systems, system settings, and individual workflows.' That said, if the product page overstated compatibility (e.g. claimed Photoshop CC support but the file is Affinity-only), that's misdescription. Document it and email `hello@flyerwrk.com` plus the Lemon Squeezy receipt.

What if Flyerwrk ignores my refund request?

Escalate to the checkout provider directly: reply to your Lemon Squeezy receipt email — Lemon Squeezy, as Merchant of Record, handles refunds and chargebacks independently of the seller. If you paid by UK credit card and the transaction was over £100, Section 75 of the Consumer Credit Act may apply. UK debit or lower-value card users can try chargeback via their bank. EU consumers can escalate through the Online Dispute Resolution platform.

UNRATED TO CANCEL

How to Cancel a Flyerwrk Order & Get a Refund.

Flyerwrk typically charges £29 (one-off). Here's the fastest way to cancel and what to expect.

Last verified today · data refreshes daily · 4 sources cited

The fastest way

Flyerwrk sells one-off digital design assets — there's no subscription to cancel. If you bought via Lemon Squeezy (the Merchant of Record) and want a refund, email hello@flyerwrk.com with subject 'Refund request — order #<your-order-id>'. Purchases via Creative Market or YouWorkForThem must be refunded through those marketplaces.

£29 (one-off)typical charge

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30 seconds. AI emails Flyerwrk, handles retention, chases the refund. You approve once, then sleep.

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The 4-step cancellation

Email the verified address
hello@flyerwrk.com — yoink-verified working email for Flyerwrk (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request — [your account email]

Send this template

Hi Flyerwrk team,

I'm writing to request the immediate cancellation of my subscription tied to this account, effective today.

Under applicable consumer-protection law (UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or the FTC's Click-to-Cancel rule depending on your jurisdiction), I'm entitled to terminate this continuous service contract through the same channel it was formed in — please confirm by reply that no further charges will be made.

If your policy permits, I'd also appreciate a pro-rata refund for any unused portion of the current billing period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Flyerwrk plans you can cancel

One-off digital asset purchase
Flyerwrk sells individual mockups, bundles, fonts and templates as one-time purchases (typical prices $14–$29). No recurring subscription or account is created, so there is nothing to 'cancel' after checkout.
Freebies (Free Personal License)
Free downloads under a Personal License — no payment, no cancellation.
$0.00/mo

Flyerwrk’s refund policy

Flyerwrk itself doesn't run its own refund window — the refund route depends on where you checked out. Lemon Squeezy (the default checkout, acting as Merchant of Record) handles refunds, taxes and chargebacks under its own buyer terms. Purchases via Creative Market or YouWorkForThem are governed by those marketplaces, which often treat digital downloads as final once downloaded. EU/EEA/UK consumers may have a 14-day withdrawal right for distance purchases, though this can be waived for digital content once download begins.

“Refund handling depends on where you purchased the product. Lemon Squeezy purchases: Refunds, if any, are processed through Lemon Squeezy under its buyer terms, checkout rules, and Merchant of Record policies.”
— Flyerwrk terms

14-day cancellation windowPro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated Flyerwrk refund guide — same data, but framed around the policy + escalation paths.

What doesn’t work for cancelling Flyerwrk

Based on 4 sources — Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Cancelling a subscription in an account dashboard — Flyerwrk explicitly states 'No user accounts are provided on the Site' and sells one-off licences — there is no subscription or dashboard to cancel from.
✕ Asking Flyerwrk directly for a refund on a Creative Market or YouWorkForThem purchase — Terms state those marketplaces govern their own refunds — Flyerwrk cannot process a refund on a transaction it never received the money for.
✕ Chargeback as a first step on a Lemon Squeezy purchase — Lemon Squeezy handles chargebacks under its Merchant of Record policies; issuing a bank chargeback before contacting the seller/MoR often results in the ticket being closed and future purchases blocked.
✕ Requesting a refund after downloading the files, with no defect — Digital-download marketplaces cited in the terms (notably YouWorkForThem) may treat files as final once downloaded, and the EU/UK 14-day withdrawal right is typically waived at checkout for digital content.

How Flyerwrk will try to keep you

Flyerwrk may respond with a retention offer — a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Seller points to the marketplace ('contact Creative Market / YouWorkForThem')”
You say: That's correct routing per Flyerwrk's terms — open the refund ticket with the marketplace that processed payment, quoting your order number and the download date. Ask Flyerwrk (hello@flyerwrk.com) only to co-sign the refund request to the marketplace.
They’ll say: “'Digital downloads are final once downloaded'”
You say: If you're an EU/EEA/UK consumer, cite the Consumer Rights Directive: the 14-day withdrawal right for digital content is only lost if you gave express prior consent AND acknowledged loss of the right at checkout. If either box wasn't presented, the withdrawal right still applies.
They’ll say: “'Product works as described — compatibility issue is on your side'”
You say: Flyerwrk's terms disclaim workflow compatibility, but if the product page misrepresented file format, resolution or software support, that's a description defect — send screenshots of the product page vs. the actual file to hello@flyerwrk.com and to Lemon Squeezy support.

Your rights when cancelling

Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Flyerwrk to make cancelling at least as simple as signing up — same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Restore Online Shoppers’ Confidence Act (ROSCA)
Negative-option billing must be clearly disclosed.
Federal law (15 U.S.C. §8401) requires Flyerwrk to clearly disclose any negative-option / auto-renewal terms before charging. Buried terms = potential federal violation. Report to the FTC alongside any FTC complaint.

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Flyerwrk’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Flyerwrk’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Flyerwrk must honour it regardless of where they’re headquartered.
Digital Content Directive (EU) 2019/770
Refund rights for digital content failures.
Specific to digital subscriptions — gives you the right to a price reduction or contract termination when Flyerwrk’s digital service is not as advertised, with no time limit beyond the contract period.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes — “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Flyerwrk has ~45 days to defend.

Common questions about cancelling Flyerwrk

You can't — because there isn't one. Flyerwrk sells one-time digital assets (mockups, fonts, bundles) and the terms confirm **no user accounts are provided on the Site**. There's no recurring charge, no auto-renewal and no dashboard. If you're seeing a repeating charge from 'Flyerwrk' or 'Lemon Squeezy' on your card, treat it as either a duplicate order or unauthorised activity and email `hello@flyerwrk.com` plus your Lemon Squeezy receipt to investigate.