How to Cancel Flowstate.
Flowstate typically charges £3.99/wk. Here's the fastest way to cancel and what to expect.
The fastest way
To cancel Flowstate, email support@flowstate.app with the subject "Cancellation Request — [your account email]" and the template below. They typically charge £3.99/wk. Most users see a reply within 48 hours.
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Email the verified address
support@flowstate.app— the standard route for Flowstate.Use a precise subject
Subject:
Cancellation Request — [your account email]Send this template
Hi Flowstate team, I'm writing to request the immediate cancellation of my subscription tied to this account, effective today. Under applicable consumer-protection law (UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or the FTC's Click-to-Cancel rule depending on your jurisdiction), I'm entitled to terminate this continuous service contract through the same channel it was formed in — please confirm by reply that no further charges will be made. If your policy permits, I'd also appreciate a pro-rata refund for any unused portion of the current billing period. Best, [your name]
Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.
How they’ll respond
Flowstate may respond with a retention offer — a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.
Your rights when cancelling
Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.
United States
- FTC Click-to-Cancel Rule (2024+)Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Flowstate to make cancelling at least as simple as signing up — same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
- California ARL (auto-renewal law)Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
- Restore Online Shoppers’ Confidence Act (ROSCA)Negative-option billing must be clearly disclosed.
Federal law (15 U.S.C. §8401) requires Flowstate to clearly disclose any negative-option / auto-renewal terms before charging. Buried terms = potential federal violation. Report to the FTC alongside any FTC complaint.
United Kingdom
- Consumer Contracts Regulations 201314-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Flowstate’s own policy.
- Consumer Rights Act 2015Services must be as described.
If Flowstate’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.
European Union
- Consumer Rights Directive 2011/83/EU14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Flowstate must honour it regardless of where they’re headquartered.
- Digital Content Directive (EU) 2019/770Refund rights for digital content failures.
Specific to digital subscriptions — gives you the right to a price reduction or contract termination when Flowstate’s digital service is not as advertised, with no time limit beyond the contract period.
Worldwide
- Card-issuer chargebackYour bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes — “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Flowstate has ~45 days to defend.
Common questions about cancelling Flowstate
Flowstate may decline a refund. If they do, raise a chargeback with your card issuer — US users have the Fair Credit Billing Act, UK credit-card payers can use Section 75 (£100-£30,000), and Visa/Mastercard chargeback rules apply worldwide.
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