How to Cancel FabSwingers and Stop Epoch Charges.
Here's the fastest way to cancel Fabswingers and what to expect.
Last verified today · data refreshes daily · sources: homepage, contact, terms, web-search
The fastest way
FabSwingers is free. Paid Site Supporter packs (Silver 130 days £12.50, Gold £20, £30) last a fixed number of days and reportedly don't auto-renew, so you can just let them run out. To leave, delete your profile from My Account. For refunds, use the site's Contact link with the subject 'Site Supporter refund, [username]'. No reply time is published.
Or let yoink do it for you.
30 seconds. AI emails Fabswingers, handles retention, chases the refund. You approve once, then sleep.
Get yoink (App Store) →The email that backs it up
Fabswingers won’t action a cancellation from an email alone, use the fastest channel above for the cancellation itself. This email still earns its place: it puts your cancellation date in writing (your evidence if they keep billing) and it’s where the refund request happens.
Email the verified address
support@fabswingers.com, the standard route for Fabswingers.Use a precise subject
Subject:
Cancellation Request, [your account email]Send this template
Hi Fabswingers team, I'm writing to cancel the subscription on my account, [your account email]. Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the Consumer Contracts Regulations 2013, I'm entitled to cancel this contract by notice through the same channel it was formed in. Please confirm by reply that the subscription has been cancelled and that no further charges will be taken. If your policy allows it, I'd also appreciate a pro-rata refund for the unused portion of the current period. Best, [your name]
Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.
Fabswingers plans you can cancel
- Free account£0.00/mo
There's nothing to cancel because no payment is taken. If you want to leave, delete your profile from your account settings (third-party reviews say the Delete account link is under the Accounts tab).
- Silver Site Supporter (130 days), £12.50
This is a one-off £12.50 payment for 130 days, not a monthly plan. Third-party reviews say it does not auto-renew, so you cancel it by letting it expire. It can also be bought by text message, which sends you a one-time PIN. Card charges show as EPOCH.COM *WINCHESTER.
- Gold Site Supporter (160 days), £20
This is a one-off £20 payment for 160 days. Third-party reviews say it doesn't renew automatically. Gold adds things like watching several cams at once and the supporter cam room.
- Gold Site Supporter (252 days), £30
This is a one-off £30 payment for 252 days. Third-party reviews say it doesn't renew automatically. One Trustpilot reviewer says they were billed monthly, so check your statement for repeat EPOCH.COM *WINCHESTER charges.
Does Fabswingers charge a cancellation fee?
We found no cancellation fee in Fabswingers’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide. If you signed up online within the last 14 days, the Consumer Contracts Regulations give you a cooling-off right to walk away, fee-free, for most digital subscriptions.
What doesn’t work for cancelling Fabswingers
Based on 4 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.
- ✕ Emailing support@fabswingersapp.com or the 'contact' page on fabswingerscom.uk, These are unofficial lookalike sites that rank for 'contact FabSwingers'. They aren't run by Winchester Consultancy Ltd, which owns fabswingers.com, so they can't act on your account or payments.
- ✕ Calling FabSwingers customer service, FabSwingers doesn't publish any customer phone number. The +1 number on some bank statements belongs to Epoch, the payment processor, not to FabSwingers.
- ✕ Deleting your account and expecting the unused Site Supporter time to be refunded automatically, Reviewers say unused supporter days were not refunded after account deletion or bans unless they chased it. Ask for the refund before you delete the profile.
- ✕ Waiting for a reply to the contact form, FabSwingers' own FAQ includes 'You don't respond to any of our mails', and Trustpilot reviewers repeatedly say support requests are ignored, even from paying Gold supporters.
Cancelled Fabswingers but still being charged?
Three common reasons, in order of likelihood:
- The cancellation didn’t actually complete. If you never received a written confirmation from Fabswingers, treat it as not cancelled. Email
support@fabswingers.comreferencing your original request date and ask for written confirmation plus a refund of any charge taken since. - You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Fabswingers’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
- Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.
If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Fabswingers charges again.
How Fabswingers will try to keep you
Fabswingers may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.
They’ll say: “Ignoring support and refund requests sent through the contact form”
You say: Send one clear message through the site's Contact link with your username, the date you paid, which package you bought and the amount. Screenshot the message before you send it. If there's no reply after 7 days, follow up once. Then ask your card issuer to dispute the EPOCH.COM *WINCHESTER charge as 'service not provided / refund not processed', and attach the screenshots.
They’ll say: “Banning or hiding a paid account and keeping the remaining Site Supporter time”
You say: Remind them that a FabSwingers staff member publicly told Trustpilot reviewers that paid users should receive a full refund, and that other banned users have had unused days refunded pro rata. Ask for a refund of the days you've lost and a written breakdown of how it's calculated.
They’ll say: “Paying refunds without saying how they were calculated, under a payment-processor name”
You say: Refunds have arrived labelled 'EPOCH *WINCHESTER', not 'Fab'. Check your statement for that name before deciding you haven't been refunded, and ask FabSwingers to explain how they worked out the amount (unused days × the daily rate of your package).
They’ll say: “Describing Site Supporter as an optional 'donation' to play down refund claims”
You say: Site Supporter unlocks specific paid features: no ads, larger photos, seeing who viewed you, and cam-room access. That makes it a paid digital service, not a gift, and normal consumer refund rights apply when you don't get what you paid for.
Your rights when cancelling
The law where you live is the strongest hook, lead with it when you contact the company.
United Kingdom
- Consumer Contracts Regulations 201314-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Fabswingers’s own policy.
- Consumer Rights Act 2015Services must be as described.
If Fabswingers’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.
Worldwide
- Card-issuer chargebackYour bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Fabswingers has ~45 days to defend.
Rights in other regions (United States, European Union)
United States
- California ARL (auto-renewal law)Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
European Union
- Consumer Rights Directive 2011/83/EU14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Fabswingers must honour it regardless of where they’re headquartered.
Delete your Fabswingers account (not just cancel)
Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.
If there’s no delete option in Fabswingers’s account settings, email support@fabswingers.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under UK GDPR (Article 17, the right to erasure). They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.
Common questions about cancelling Fabswingers
Treat it as cancelled only when you have it in writing. If Fabswingers hasn't sent a written confirmation, assume the cancellation didn't complete and email them referencing your original request date. Keep that confirmation, it's your evidence if a charge appears afterwards.
Money-back questions (windows, pro-rata, chargebacks) are covered in the Fabswingers refund guide. Need a human for something else entirely? The Fabswingers contact guide lists every channel that actually answers.
Cancel other brands.
Tired of doing this by hand?
yoink emails Fabswingers, handles the retention dance, chases the refund. You approve, sleep, check the wins tab later.
Get yoink for free →