What if they ignore me?

Wait 14 days from the first email. After that, escalate via your card issuer with a chargeback request, most schemes accept 'subscription not cancelled' as a valid reason code. US users can also report to reportfraud.ftc.gov; UK users to Citizens Advice; EU users to their national European Consumer Centre.

Can I cancel mid-cycle?

Yes. You don't have to wait for the renewal date — cancel now and the access usually runs to the end of the period you've already paid for. Whether you can also claim back the unused portion is a separate question, covered in the Cannaverse refund guide.

Why am I still being charged after cancelling Cannaverse?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Cannaverse account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Cannaverse Membership by Email.

Q: Does Cannaverse charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Cannaverse and what to expect.

Last verified 7 days ago · data refreshes daily · sources: homepage, terms, terms, terms, terms

The fastest way

We found no paid Cannaverse subscription. It's a chain of cannabis stores in Ontario. To drop member pricing or marketing emails, email hello@mycannaverse.ca with the subject 'Cancel my Cannaverse membership, [name, phone]', or ask staff in store. To cancel a pickup order, call your store. Cannaverse doesn't say how long confirmation takes.

Or let yoink do it for you.

30 seconds. AI emails Cannaverse, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

Every way to cancel Cannaverse

Phone: Call +1 (807) 698-9753 and say “cancel my service”. Expect a retention pitch, decline it twice and hold firm.
Email (fastest): Email mycannaversecarling@gmail.com with the template below, the route that creates a paper trail and carries the refund ask.

The 4-step cancellation

Email the verified address
mycannaversecarling@gmail.com, the standard route for Cannaverse.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Cannaverse team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. I'm exercising my statutory right under the consumer-protection law of my jurisdiction to cancel by written notice.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

If your policy allows it, I'd also appreciate a pro-rata refund for the unused portion of the current period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Does Cannaverse charge a cancellation fee?

Cannaverse’s terms mention conditions worth checking before you cancel, see the plan notes and policy quote above for the specifics we found. In general: rolling monthly plans end at the period you’ve already paid for with nothing extra to pay, while minimum-term or contract plans can carry an early-exit charge until the term ends.

What doesn’t work for cancelling Cannaverse

Based on 7 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Using a contact form or terms page on mycannaverse.ca, /contact, /contact-us, /customer-service and /terms-of-service all return 'Page not found'. The only brand-level contact published is hello@mycannaverse.ca.
✕ Asking the Ontario Cannabis Store (OCS) for a refund on a Cannaverse purchase, The OCS 14-day return policy applies only to orders placed on OCS.ca. You can't return items between OCS and licensed private stores, so a refund for a Cannaverse purchase has to come from Cannaverse.
✕ Returning opened or partly used cannabis for a change-of-mind refund, Ontario cannabis stores generally treat sales as final unless the item is defective, wrong or recalled. A broken seal or missing lot number can end a claim.

Cancelled Cannaverse but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Cannaverse, treat it as not cancelled. Email mycannaversecarling@gmail.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Cannaverse’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Cannaverse charges again.

How Cannaverse will try to keep you

Cannaverse may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Pushing membership pricing and weekly member 'Discount Days' (5% off member prices) to keep you signed up”
You say: The membership costs nothing, so leaving it only loses the discount. You can ask for your member profile and marketing consent to be removed and still buy at regular prices.
They’ll say: “Upselling other products when the item you saw online isn't in stock at pickup”
You say: If the product you ordered online isn't there, you don't have to take a substitute. Ask for the order to be cancelled and get a written confirmation that you weren't charged.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Cannaverse has ~45 days to defend.

Delete your Cannaverse account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Cannaverse’s account settings, email mycannaversecarling@gmail.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under data-protection law in most jurisdictions. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Cannaverse

Treat it as cancelled only when you have it in writing. If Cannaverse hasn't sent a written confirmation, assume the cancellation didn't complete and email them referencing your original request date. Keep that confirmation, it's your evidence if a charge appears afterwards.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Cannaverse refund guide. Need a human for something else entirely? The Cannaverse contact guide lists every channel that actually answers.