Does BeatStars give refunds?

BeatStars generally treats subscription fees and beat purchases as non-refundable digital goods. If you've been double-charged, charged after cancelling, or billed for a renewal you didn't authorise, open a support ticket within a few days and include your transaction ID — those cases are usually honoured. Refunds for "I changed my mind" after a renewal date are rarely granted outside statutory cooling-off rights in the UK/EU.

Will I lose my beats if I cancel BeatStars?

Cancelling a paid membership downgrades you to the free tier rather than deleting your account. Your uploaded beats typically remain stored, but you may hit upload caps and lose access to Pro features like custom storefront domains, advanced analytics, and higher upload limits. Anyone who already purchased a licence from you keeps their licence; existing customer relationships are unaffected.

Is there a free trial for BeatStars Pro?

BeatStars has historically run promotional free trials (commonly 30 days) on Pro tiers, but availability changes. If you started a trial, the plan auto-renews into a paid subscription on day 31 unless you cancel beforehand. Toggle auto-renew off the day you sign up — you'll keep trial access for the full window without being charged.

How do I cancel BeatStars on iPhone?

If you subscribed via the BeatStars iOS app, cancel through **Settings → [your name] → Subscriptions → BeatStars → Cancel Subscription** on your iPhone. Apple handles the billing, not BeatStars, so cancelling on the website won't stop App Store charges. For Android, use Google Play → Subscriptions. If you signed up on the BeatStars website, cancel there instead.

Can I pause my BeatStars subscription instead of cancelling?

BeatStars does not currently offer an official pause feature. The closest equivalent is cancelling auto-renew, letting the plan lapse to the free tier, and resubscribing when you're ready to upload or sell again. Your catalogue and analytics history stay attached to the account, so resuming later is straightforward.

Why is BeatStars still charging me after I cancelled?

Two common causes: (1) you cancelled an annual plan mid-cycle and the final renewal already processed before you toggled it off; (2) you subscribed through Apple/Google and only cancelled on the website. Check your receipts to identify the billing channel, then either contact BeatStars support with the transaction ID or cancel directly in the App Store/Play Store. Card chargebacks are a last resort.

How do I contact BeatStars support to cancel?

Use the **Help Center** link in the footer of beatstars.com and submit a ticket via the contact form, or email support through the address listed there. Include your account email, username, plan name, and a clear subject line such as "Cancel membership and disable auto-renew — [username]". Response times are typically 1–3 business days.

Can I downgrade my BeatStars plan instead of cancelling?

Yes. From **Account Settings → Memberships** you can switch to a lower paid tier (e.g. Pro Plus → Pro) or drop to the free Starter plan. Downgrades take effect at the end of the current billing period in most cases, and no refund is issued for the unused portion of the higher tier.

What happens to my BeatStars storefront if I cancel?

Your storefront stays live on the free Starter tier but loses Pro-only features: custom domain, removed BeatStars branding, advanced analytics, higher upload limits, and certain marketing tools. Existing licences you've already sold remain valid for your customers. Reactivating Pro restores the full storefront configuration without rebuilding it.

UNRATED TO CANCEL

How to Cancel BeatStars Pro Membership.

BeatStars typically charges £23.99/mo. Here's the fastest way to cancel and what to expect.

Last verified 3 days ago · data refreshes daily · 2 sources cited

The fastest way

To cancel BeatStars, log in at beatstars.com, open Account Settings → Memberships/Subscription, and switch off auto-renew before your next billing date. There is no public phone cancellation. Refunds are generally not offered once a billing cycle starts, per BeatStars' digital-goods policy. Confirmation is typically instant on-screen.

£23.99/motypical charge

£288/yrif you keep paying

Or let yoink do it for you.

30 seconds. AI emails BeatStars, handles retention, chases the refund. You approve once, then sleep.

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The 4-step cancellation

Email the verified address
support@beatstars.com — the standard route for BeatStars.
Use a precise subject
Subject: Cancellation Request — [your account email]

Send this template

Hi BeatStars team,

I'm writing to request the immediate cancellation of my subscription tied to this account, effective today.

Under applicable consumer-protection law (UK Consumer Contracts Regulations 2013, EU Directive 2011/83/EU, or the FTC's Click-to-Cancel rule depending on your jurisdiction), I'm entitled to terminate this continuous service contract through the same channel it was formed in — please confirm by reply that no further charges will be made.

If your policy permits, I'd also appreciate a pro-rata refund for any unused portion of the current billing period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

What doesn’t work for cancelling BeatStars

Based on 2 sources — Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Cancelling by phone — BeatStars does not publish a customer-service phone line for subscription cancellations.
✕ Deleting the app to stop billing — If you subscribed via the website, removing the app does not stop the recurring charge.

How BeatStars will try to keep you

BeatStars may respond with a retention offer — a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Discounted downgrade offered when toggling auto-renew off”
You say: Decline and confirm cancellation — you can re-subscribe later at the same tier if needed.
They’ll say: “Reminder of features you'll lose (uploads, storefront, analytics)”
You say: Export your catalogue and analytics first, then proceed; your tracks remain in your account if you reactivate.

Your rights when cancelling

Consumer law varies by where you live. The strongest hook for your country is the one to lead with when you contact the company — pick the one that applies and quote it in your email.

United States

FTC Click-to-Cancel Rule (2024+)
Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires BeatStars to make cancelling at least as simple as signing up — same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
California ARL (auto-renewal law)
Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Restore Online Shoppers’ Confidence Act (ROSCA)
Negative-option billing must be clearly disclosed.
Federal law (15 U.S.C. §8401) requires BeatStars to clearly disclose any negative-option / auto-renewal terms before charging. Buried terms = potential federal violation. Report to the FTC alongside any FTC complaint.

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of BeatStars’s own policy.
Consumer Rights Act 2015
Services must be as described.
If BeatStars’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. BeatStars must honour it regardless of where they’re headquartered.
Digital Content Directive (EU) 2019/770
Refund rights for digital content failures.
Specific to digital subscriptions — gives you the right to a price reduction or contract termination when BeatStars’s digital service is not as advertised, with no time limit beyond the contract period.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes — “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; BeatStars has ~45 days to defend.

Common questions about cancelling BeatStars

Log into beatstars.com on a desktop browser, click your avatar, go to **Account Settings → Memberships** (or **Subscription**), and switch **Auto-Renew** to off. You'll keep access to your plan features until the end of the current billing period. BeatStars does not offer phone cancellation — everything is self-service through the account dashboard or, failing that, a support ticket.