Is Andon for Xcode Cloud a subscription?

No. The developer describes Andon as a **one-time purchase with no subscription and no tiers**, and the FAQ confirms there are no in-app purchases in v1. You pay once through the App Store and keep the app. Nothing auto-renews, so you won't find Andon in **Settings → Apple ID → Subscriptions**. Any recurring Xcode Cloud compute charge comes from Apple's own Xcode Cloud plans, not from Andon.

Is there a free trial of Andon for Xcode Cloud?

None of the sources mention a free trial. Andon is sold as a paid app with a single upfront price, so there's no trial that turns into a paid plan and no renewal date to watch. If you bought it and it doesn't fit how you work, request a refund from Apple at reportaproblem.apple.com.

Will I lose my data if I delete Andon?

You won't lose any CI data. Andon has **no server and no account**. It reads straight from Apple's App Store Connect API, so your builds, workflows and TestFlight data stay in Xcode Cloud and App Store Connect. Only the local cache and the API key stored on the device go away. You can also clear the cache from Andon's Settings before you delete the app.

How do I revoke the App Store Connect API key I gave Andon?

Andon signs in with an App Store Connect API key (.p8) that it keeps in the device Keychain. To fully cut its access, open **App Store Connect → Users and Access → Integrations → App Store Connect API**, find the key you made for Andon and **revoke** it. Do this even after deleting the app, because the key stays valid on Apple's side until you revoke it. The terms say actions taken through Andon run against your team's real data, which is another reason to revoke the key when you stop using the app.

Why can't I cancel a running build in Andon?

Apple's App Store Connect API has **no endpoint to cancel a build**, so neither Andon nor any other third-party app can do it. You can still cancel builds in Xcode or on the App Store Connect website. If you bought Andon expecting this feature, mention it when you ask Apple for a refund at reportaproblem.apple.com.

Does Andon send push notifications?

Not yet. The developer says reliable build notifications need a push relay server, and Andon doesn't run one. Push notifications are on the roadmap as an opt-in service. Until then, the app, widgets and Shortcuts show the latest state whenever you look. If notifications were the reason you bought it, that's a fair reason to give when asking Apple for a refund.

How do I contact Andon support?

Email **support@andon-ci.app**, the address on the support page. The contact page also lists the developer, Adrien Humilière, at **adrien@andon-ci.app**. Andon is made by one independent developer in France. It isn't an Apple product. No phone line is published. For refunds, go to Apple instead, because the developer can't process payments.

Why am I still being charged after cancelling Andon for Xcode Cloud?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Andon for Xcode Cloud account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Andon for Xcode Cloud.

Q: Does Andon for Xcode Cloud charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Andon for Xcode Cloud and what to expect.

Last verified yesterday · data refreshes daily · sources: homepage, terms, contact, terms, page-emails

The fastest way

There is nothing to cancel. Andon for Xcode Cloud is a one-time App Store purchase with no subscription, so it never renews. Delete the app and revoke its App Store Connect API key. Refunds go through Apple at reportaproblem.apple.com, not the developer. For questions, email support@andon-ci.app with the subject 'Andon purchase question'. Response time is unknown.

Or let yoink do it for you.

30 seconds. AI emails Andon for Xcode Cloud, handles retention, chases the refund. You approve once, then sleep.

Get yoink (App Store) →

Every way to cancel Andon for Xcode Cloud

Online (fastest): Direct cancel flow: reportaproblem.apple.com
Email: Andon for Xcode Cloud doesn’t process cancellations by email. Still worth sending one: it dates your cancellation request in writing, which matters for disputes and refunds.

Timing matters: No billing cycle. Andon is a one-time purchase with no renewal. Refunds go through Apple only, so request one soon after buying.

Cancelling a Andon for Xcode Cloud order by email

Andon for Xcode Cloud won’t action a cancellation from an email alone, use the fastest channel above for the cancellation itself. This email still earns its place: it puts your cancellation date in writing (your evidence if they keep billing) and it’s where the refund request happens.

Email the verified address
support@andon-ci.app, the standard route for Andon for Xcode Cloud.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Andon for Xcode Cloud team,

I'd like to cancel my recent Andon for Xcode Cloud order (reference [order number], placed on [date]) under the account [your account email].

Please confirm the cancellation by reply and process the refund to my original payment method.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Andon for Xcode Cloud plans you can cancel

Andon for Xcode Cloud (one-time purchase)
One-time purchase, so there's nothing to cancel and nothing renews. The homepage says 'One-time purchase. No subscription, no tiers.' The FAQ says there are 'no in-app purchases in v1.' The only verified price is 9,99 lei on the Romanian App Store. The USD price was not confirmed. To stop using Andon, delete the app and revoke the App Store Connect API key you gave it.

What happens to what you’ve already paid

Andon sells one thing: a single App Store purchase of the app. There are no subscriptions or in-app purchases. Every refund for that purchase is decided by Apple, never by the developer, so you request it through Apple's Report a Problem page. Andon's terms don't set their own refund window. Apple's rules for your country apply, and the terms say your statutory consumer rights are not affected.

“Andon is a paid app sold through the App Store as a one-time purchase. Payment, refunds, and billing are handled exclusively by Apple under Apple’s Media Services terms; we have no access to your payment information.”
, Andon for Xcode Cloud terms

Pro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated Andon for Xcode Cloud refund guide , same data, but framed around the policy + escalation paths.

Does Andon for Xcode Cloud charge a cancellation fee?

We found no cancellation fee in Andon for Xcode Cloud’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling Andon for Xcode Cloud

Based on 6 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Asking the developer (support@andon-ci.app) for a refund, The terms say payment, refunds and billing are 'handled exclusively by Apple' and the developer has no access to payment information. The developer can't push a refund through.
✕ Looking for an Andon subscription to cancel in iPhone Settings > Subscriptions, Andon is a one-time purchase with 'No subscription, no tiers' and no in-app purchases in v1. No recurring charge exists, so nothing will appear there.
✕ Deleting the app expecting money back, Uninstalling doesn't trigger any refund for a one-time App Store purchase. You have to ask Apple separately.
✕ Only deleting the app to cut off its access to your Xcode Cloud team, Andon works through an App Store Connect API key that you created. That key stays valid in App Store Connect until you revoke it, so revoke it there to be sure access is gone.

Cancelled Andon for Xcode Cloud but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Andon for Xcode Cloud, treat it as not cancelled. Email support@andon-ci.app referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Andon for Xcode Cloud’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Andon for Xcode Cloud charges again.

How Andon for Xcode Cloud will try to keep you

Andon for Xcode Cloud may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Refund requests sent to the developer get redirected to Apple, because the terms say refunds are 'handled exclusively by Apple'”
You say: Skip the detour. Go straight to reportaproblem.apple.com, sign in with the Apple ID that bought Andon, choose 'Request a refund', pick the Andon purchase and give a short reason (for example, 'doesn't meet my needs' or 'feature I expected isn't available, such as push notifications or cancelling running builds').

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Andon for Xcode Cloud has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Andon for Xcode Cloud’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Andon for Xcode Cloud’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Andon for Xcode Cloud must honour it regardless of where they’re headquartered.

Delete your Andon for Xcode Cloud account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Andon for Xcode Cloud’s account settings, email support@andon-ci.app with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Andon for Xcode Cloud

There's **no subscription to cancel**. Andon is a one-time App Store purchase with no tiers and, in version 1, no in-app purchases, so you'll never be charged again. To stop using it: 1. Delete the app from your iPhone or iPad. 2. In App Store Connect, go to **Users and Access → Integrations** and **revoke the API key** you made for Andon. If you want your money back, ask Apple (see the refund question below).

Money-back questions (windows, pro-rata, chargebacks) are covered in the Andon for Xcode Cloud refund guide. Need a human for something else entirely? The Andon for Xcode Cloud contact guide lists every channel that actually answers.