Is Adventure Golf at Excel Tennis Bath a subscription?

No. Adventure Golf is an **18-hole pay-and-play course** at the Royal Pavilion, Royal Victoria Park in Bath, sold as one-off online bookings. There's no monthly membership for the mini-golf course itself, so nothing auto-renews and there's nothing to 'unsubscribe' from. If you spot a recurring charge from Excel Tennis Bath, that's likely a coaching block or court hire, contact hello@exceltennisbath.co.uk to query it.

What is the cancellation policy for Excel Tennis Bath Adventure Golf?

Excel Tennis Bath links to an 'Adventure Golf T&Cs' page in its site footer but does not surface a refund window in plain text on the public pages we reviewed. Treat it as a standard small-venue booking: cancel by email or phone as early as you can, quote your booking reference, and ask explicitly for a refund to the original card rather than venue credit.

How do I contact Excel Tennis Bath?

Excel Tennis Bath lists a single contact channel for all queries, coaching, court hire and Adventure Golf: **hello@exceltennisbath.co.uk** and **01225 425066**. The venue is at Royal Pavilion, Royal Victoria Park, Bath, BA1 2NR. Opening hours are weekdays 9am, 9pm/10pm and weekends 9am/10am, 7pm depending on season, so email outside those hours and expect a reply the next operating day.

Can I reschedule my mini golf booking instead of cancelling?

Rescheduling isn't documented as a self-serve option, but it's usually the venue's preferred outcome over issuing a refund. Email hello@exceltennisbath.co.uk with your booking reference and two or three alternative dates, small independent venues are typically flexible if you give more than 24 hours' notice. If they can't accommodate your alternatives, push for a refund rather than an open-ended credit.

What if Excel Tennis Bath ignores my cancellation email?

Resend the email after two working days with 'SECOND REQUEST' in the subject line and CC any second address you have. If still ignored, raise a **chargeback** with your card issuer citing 'services not received' (Visa/Mastercard rules give you up to 120 days from the booking date). UK customers paying by credit card on bookings over £100 also have **Section 75** protection against the card issuer.

Can I cancel an Adventure Golf booking in the app?

There is no Excel Tennis Bath app, bookings are made through the **'Book Mini Golf'** link on exceltennisbath.co.uk. Cancellations therefore can't be made through an App Store or Google Play subscription screen. Use email (hello@exceltennisbath.co.uk) or phone (01225 425066) and keep the written confirmation as proof for any future chargeback.

Why am I still being charged after cancelling Adventure Golf?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Adventure Golf account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel an Adventure Golf Booking.

Q: Does Adventure Golf charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Adventure Golf and what to expect.

Last verified 28 Jun 2026 · data refreshes daily · sources: homepage, contact, page-emails

The fastest way

Adventure Golf at Excel Tennis Bath is a pay-per-round walk-up/online booking, not a subscription. To cancel or reschedule a booking, email hello@exceltennisbath.co.uk (subject: 'Booking cancellation + refund request, [booking ref]') or call 01225 425066. No published refund window; responses typically within 1-2 business days.

Or let yoink do it for you.

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Cancelling a Adventure Golf order by email

Email the verified address
hello@exceltennisbath.co.uk, yoink-verified working email for Adventure Golf (confirmed by tracked cancellations).
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Adventure Golf team,

I'd like to cancel my recent Adventure Golf order (reference [order number], placed on [date]) under the account [your account email].

Please confirm the cancellation by reply and process the refund to my original payment method.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Does Adventure Golf charge a cancellation fee?

We found no cancellation fee in Adventure Golf’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide. If you signed up online within the last 14 days, the Consumer Contracts Regulations give you a cooling-off right to walk away, fee-free, for most digital subscriptions.

What doesn’t work for cancelling Adventure Golf

Based on 3 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Cancelling a 'subscription' in an account dashboard, Adventure Golf is sold as individual bookings, not a recurring plan, so there is no subscription to cancel.
✕ Disputing through an app store, Bookings are taken via the venue's own website, not via an iOS/Android app billed by Apple or Google.
✕ Turning up on the day to ask for a refund without notice, Small independent venues typically decline same-day no-show refunds; advance email/phone notice is required.

Cancelled Adventure Golf but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Adventure Golf, treat it as not cancelled. Email hello@exceltennisbath.co.uk referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Adventure Golf’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Adventure Golf charges again.

How Adventure Golf will try to keep you

Adventure Golf may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Offer to reschedule instead of refund”
You say: Thanks, but I'm unable to rebook within a usable window, please process a refund to the original payment method under the Consumer Rights Act.
They’ll say: “Cite weather as 'non-refundable' for outdoor course”
You say: The course was closed/unsafe at my booked slot, so the service wasn't provided as agreed, I'm requesting a full refund, not a credit.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Adventure Golf’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Adventure Golf’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Adventure Golf has ~45 days to defend.

Delete your Adventure Golf account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Adventure Golf’s account settings, email hello@exceltennisbath.co.uk with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under UK GDPR (Article 17, the right to erasure). They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Adventure Golf

Email **hello@exceltennisbath.co.uk** or call **01225 425066** with your booking reference, name and date. Adventure Golf at Excel Tennis Bath is a pay-per-round booking taken through their website, not a subscription, so there's no self-serve cancel button, the venue handles cancellations manually. Contact them as far in advance as possible to maximise your chance of a refund or free reschedule.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Adventure Golf refund guide. Need a human for something else entirely? The Adventure Golf contact guide lists every channel that actually answers.