How do I cancel my YouVersion subscription?

There is no YouVersion subscription to cancel, the app never bills you. What people call a 'subscription' is usually a **recurring gift**. To stop it: go to **give.bible.com**, sign in, tap your profile photo, choose **Manage Giving**, select the scheduled payment, then **Cancel Scheduled Gift → Delete**. In the app: **You tab → More (≡) → Giving → Scheduled Giving → Cancel Scheduled Gift → Delete**. If the charge isn't listed there, check Apple/Google subscriptions for a lookalike 'Bible' app, and ask giving@youversion.com to confirm nothing is scheduled on your account.

Why am I being charged for the Bible app?

Three usual causes. **One:** you set up a recurring gift (switching on 'Make Gift Recurring' when donating), cancel it under Manage Giving. **Two:** you downloaded a **copycat app** with a near-identical name; App Store listings exist with 'Premium Weekly $5.99' and 'Premium Yearly $29.99' tiers from unrelated developers, and those refunds come from Apple or Google. **Three:** the descriptor confuses you, YouVersion giving can appear on statements under **Life.Church**. Match the amount and date against your giving history at give.bible.com before disputing.

How do I cancel a recurring donation to YouVersion?

Web: **give.bible.com → Sign In → profile photo (top right) → Manage Giving → select the scheduled payment → Cancel Scheduled Gift → Delete**. iOS/Android: **You tab → More (≡) → Giving → Scheduled Giving → select the payment → Cancel Scheduled Gift → Delete**. Do this *before* the next process date, since gifts already taken are not automatically refunded. Note you cannot simply delete the stored card, the help centre says a scheduled gift requires a replacement payment method before the old one can be removed. If any step fails, email **giving@youversion.com**.

Will I lose my highlights, notes and plans if I delete my YouVersion account?

Yes, permanently. YouVersion's own help pages state account deletion **can't be undone** and removes your Prayers, Plan records, Badges, Verse Images, Highlights, Bookmarks, Notes and all friend activity such as comments and likes. Nothing is recoverable afterwards. If you only want a break, the privacy policy notes you can simply stop using the app and your account and its content are kept until you return or delete it. Deleting the account is also the wrong tool for stopping money, cancel the scheduled gift first, then decide about the account.

Can I get a refund on a YouVersion donation?

There's no published refund window for charitable gifts, so a refund is discretionary. Email **giving@youversion.com** with the gift date, amount, payment method and your account email, say plainly that the gift was unintended or duplicated, and ask for reversal plus cancellation of any remaining schedule. Keep it factual and request a written answer. If YouVersion declines or goes quiet, your card issuer, bank or PayPal dispute process is the backstop. Charges from a lookalike 'Bible' app are **not** YouVersion's to refund, request those through Apple's report-a-problem page or Google Play.

Does YouVersion have a phone number?

Not for cancellations. YouVersion runs a help centre at help.youversion.com with a **Contact Support** form and no advertised customer-service phone line; complaint directories list only a Life.Church corporate switchboard in Edmond, Oklahoma, with a low reported resolution rate. Email is the practical written channel: **giving@youversion.com** for anything money-related, **help@youversion.com** for account and app problems, **legal@life.church** for data and legal notices. Because there's no phone route, always get your cancellation in writing, a dated email reply is your evidence if a gift processes afterwards.

Can I pause my giving instead of cancelling?

There's no published 'pause' button, but the Manage Giving screen lets you **change** a scheduled gift as well as cancel it, so you can cut the amount or push out the frequency/process date instead of stopping entirely (web: Manage Giving → select the payment → edit → Save; app: You → Giving → Scheduled Giving → edit → Save). For the app itself, pausing is irrelevant since it's free. If you want to stop reminder emails rather than money, use the unsubscribe link in the email or adjust notification settings at bible.com/settings.

Can I cancel in the app or does it have to be on the website?

Both work, and they're equivalent. **In-app (iOS and Android):** You tab → More (≡) → Giving → Scheduled Giving → select the payment → Cancel Scheduled Gift → Delete. **Web:** give.bible.com → Sign In → profile photo → Manage Giving → select the payment → Cancel Scheduled Gift → Delete. Use the website if the app won't load the giving section or you're signed into the wrong account. Important exception: if the charge came from a third-party lookalike app, neither route helps, cancel it in Apple App Store or Google Play subscriptions instead.

Is there a cancellation fee for YouVersion?

No. There is no cancellation fee, no minimum term and no notice period, recurring giving is a voluntary charitable instruction you can stop at any time from Manage Giving, and the app itself is free so there's no contract to break. The only cost risk is timing: cancel before the next process date, because a gift that has already been taken isn't automatically returned. If you're chasing a lookalike-app subscription, cancellation there is also free, though the current billing period usually runs to its end date.

What if YouVersion ignores my cancellation request?

Escalate in writing and then go around them. Send one consolidated email to **giving@youversion.com**, cc **help@youversion.com**, with the subject 'Cancel recurring gift and refund request, [account email]', listing the charge dates, amounts and the statement descriptor (often **Life.Church**), and request written confirmation within 5 business days. If nothing moves, revoke the recurring authorisation directly with your bank, card issuer or PayPal and ask them to block future debits, then claim back any payment taken after your cancellation instruction. Keep screenshots of the Manage Giving screen as proof you cancelled.

REFUND GUIDE

How to Get a YouVersion Donation Refund.

YouVersion refunds are per-order, here's what their policy actually says, and how to escalate if they ignore the request.

Last verified today against YouVersion’s own Terms · UK, US, and EU rights covered below

The short answer

There is no refund policy for the Bible App itself because the app has never charged anything, no subscription, no ads, no in-app purchases. The only money YouVersion collects is voluntary giving (one-off or recurring 'scheduled gifts') processed through Stripe or PayPal at give.bible.com or inside the app; the help centre publishes a cancel route for future gifts but no refund window for gifts already taken, so an accidental or duplicate donation has to be asked for in writing at giving@youversion.com (quote the date, amount and payment method). If your card shows a weekly or yearly 'Bible' charge, that is almost certainly a lookalike third-party app, not YouVersion, those are app-store subscriptions and must be refunded by Apple or Google, not by YouVersion. Bank/card chargeback or a PayPal dispute is the backstop for any charge YouVersion will not reverse.

Or let yoink chase the refund.

30 seconds to set up. yoink emails YouVersion, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

YouVersion’s refund policy

YouVersion’s own refund policy isn’t prominently documented. That doesn’t mean you have no rights, most jurisdictions give you a statutory cancel-and-refund window on new subscriptions (14 days in the UK / EU, US auto-renewal protections vary by state). See “What you can claim, by region” below for the angle that applies where you live.

How long does a YouVersion refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a YouVersion charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If YouVersion made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, YouVersion has ~45 days to defend. Works regardless of where YouVersion is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any YouVersion subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail YouVersion can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If YouVersion is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The YouVersion refund email

Email the right address
Use giving@youversion.com, the route yoink has verified actually gets read for YouVersion.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi YouVersion team,

I'm requesting a refund for my YouVersion order (reference [order number], placed on [date], for [amount]).

Please process the refund to my original payment method and confirm by reply.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for YouVersion

Yes. The Bible App from YouVersion (Life.Church) is **100% free with no ads and no in-app purchases**, every translation, reading plan, audio Bible and offline download is included at no cost, on iOS, Android, web, Apple TV and watch. There is no premium tier and no 'YouVersion+'. The only payments connected to YouVersion are **voluntary donations** you choose to set up at give.bible.com or inside the app. So if your statement shows a recurring Bible-app charge, it is either a gift you scheduled or a different app entirely.