How to Cancel Transcribe Before the $49.95 Charge.
Here's the fastest way to cancel Transcribe and what to expect.
Last verified today · data refreshes daily · sources: homepage, pricing, terms, web-search
The fastest way
Cancel from your transcribe.org account using the 'Manage subscription' option before the 7-day, $0.75 trial ends. After that it renews at $49.95/month. We couldn't find a published support email, so take a screenshot of the cancellation. If you've been charged, write in asking for a refund (subject: 'Cancel subscription + refund request'). If they say no, dispute the charge with your card issuer.
Or let yoink do it for you.
30 seconds. AI emails Transcribe, handles retention, chases the refund. You approve once, then sleep.
Get yoink (App Store) →The email that backs it up
Transcribe won’t action a cancellation from an email alone, use the fastest channel above for the cancellation itself. This email still earns its place: it puts your cancellation date in writing (your evidence if they keep billing) and it’s where the refund request happens.
Email the verified address
support@transcribe.org, the standard route for Transcribe.Use a precise subject
Subject:
Cancellation Request, [your account email]Send this template
Hi Transcribe team, I'm writing to cancel the subscription on my account, [your account email]. Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the subscription has been cancelled and that no further charges will be taken. If your policy allows it, I'd also appreciate a pro-rata refund for the unused portion of the current period. Best, [your name]
Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.
Transcribe plans you can cancel
- 7-Day Trial ($0.75)
The checkout shows a $0.75 price labelled 'one-time', but the trial converts to a $49.95/month subscription after 7 days unless you cancel. Reviewers have also reported local-currency versions of the same trial, such as £0.55 and €0.50.
- Monthly Subscription$49.95/mo
Billing starts automatically when the trial ends, and it keeps charging every month until you cancel. Reviewers say there's no clear warning before the first full charge.
Does Transcribe charge a cancellation fee?
We found no cancellation fee in Transcribe’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.
What doesn’t work for cancelling Transcribe
Based on 4 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.
- ✕ Assuming the $0.75 'one-time' checkout price is all you'll pay, A consumer advisory reports that the $0.75 checkout is labelled 'one-time' but becomes a $49.95/month subscription after 7 days.
- ✕ Emailing support@transcribe.com, TurboScribe or Wreally (transcribe.wreally.com) to cancel, These are separate companies with similar names, so they can't see or cancel a transcribe.org subscription. Trustpilot lists transcribe.org as its own UK-based business.
- ✕ Waiting until the final day of the trial to cancel, One reviewer says their card was charged the full monthly amount on the same day the trial ended.
- ✕ Filing a chargeback and doing nothing else, A chargeback can get money back, but it may not stop future billing on its own. The advisory recommends also asking for a new card number.
Cancelled Transcribe but still being charged?
Three common reasons, in order of likelihood:
- The cancellation didn’t actually complete. If you never received a written confirmation from Transcribe, treat it as not cancelled. Email
support@transcribe.orgreferencing your original request date and ask for written confirmation plus a refund of any charge taken since. - You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Transcribe’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
- Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.
If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Transcribe charges again.
How Transcribe will try to keep you
Transcribe may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.
They’ll say: “A low 'one-time' trial price ($0.75) that quietly turns into a $49.95/month subscription after 7 days”
You say: Cancel through 'Manage subscription' right after you start the trial. If you've already been charged, explain that the checkout said 'one-time', ask for a full refund of the subscription charges, and dispute them with your card issuer if they refuse.
They’ll say: “No clear reminder before the first full charge”
You say: In your refund request, say you got no notice before the trial turned into a paid plan, give the charge date and amount, and ask for a written confirmation that the subscription is cancelled.
They’ll say: “Transcripts held back until you leave a review”
You say: You don't have to post a review to cancel or get a refund. Download any transcripts you need, then cancel, and mention the gated access if you dispute the charge as 'not as described'.
Your rights when cancelling
The law where you live is the strongest hook, lead with it when you contact the company.
United States
- FTC Click-to-Cancel Rule (2024+)Cancel must be as easy as sign-up.
The Federal Trade Commission’s Click-to-Cancel rule requires Transcribe to make cancelling at least as simple as signing up, same channel, same number of clicks. If they buried the cancel button or forced a phone call, they’re in violation; report to reportfraud.ftc.gov.
- California ARL (auto-renewal law)Renewal must be cancellable online.
California Business & Professions Code §17602 forces any company billing California residents on auto-renewal to provide an online cancel mechanism. Lawsuits have been won on this; companies often refund quickly when it’s cited.
Worldwide
- Card-issuer chargebackYour bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Transcribe has ~45 days to defend.
Rights in other regions (United Kingdom, European Union)
United Kingdom
- Consumer Contracts Regulations 201314-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Transcribe’s own policy.
- Consumer Rights Act 2015Services must be as described.
If Transcribe’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.
European Union
- Consumer Rights Directive 2011/83/EU14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Transcribe must honour it regardless of where they’re headquartered.
Delete your Transcribe account (not just cancel)
Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.
If there’s no delete option in Transcribe’s account settings, email support@transcribe.org with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.
Common questions about cancelling Transcribe
Treat it as cancelled only when you have it in writing. If Transcribe hasn't sent a written confirmation, assume the cancellation didn't complete and email them referencing your original request date. Keep that confirmation, it's your evidence if a charge appears afterwards.
Money-back questions (windows, pro-rata, chargebacks) are covered in the Transcribe refund guide. Need a human for something else entirely? The Transcribe contact guide lists every channel that actually answers.
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