How to Cancel Settlemate: Claim Savings.

Every way to cancel Settlemate: Claim Savings

• Online (fastest): Direct cancel flow: apps.apple.com/account/subscriptions
• Post: Terms list a postal complaint route: Settlemate, Inc., 8 The Green St. STE B, Dover, DE 19901, for complaints, not for cancelling billing.. Send it tracked so you can prove delivery.
• Email: Settlemate: Claim Savings doesn’t process cancellations by email. Still worth sending one: it dates your cancellation request in writing, which matters for disputes and refunds.

Timing matters: Turn off auto-renew at least 24 hours before the current period ends; the store listing states an active subscription cannot be cancelled mid-period, so a late cancellation still bills the next full term ($34.99 on the annual plan).

The email that backs it up

Settlemate: Claim Savings won’t action a cancellation from an email alone, use the fastest channel above for the cancellation itself. This email still earns its place: it puts your cancellation date in writing (your evidence if they keep billing) and it’s where the refund request happens.

1. Email the verified address

   support@settlemate.io, the standard route for Settlemate: Claim Savings.

2. Use a precise subject

   Subject: Cancellation Request, [your account email]

3. Send this template

   Hi Settlemate: Claim Savings team,
   
   I'm writing to cancel the subscription on my account, [your account email].
   
   Please treat this as formal notice of cancellation, effective from the end of the current billing period. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through.
   
   Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.
   
   Best,
   [your name]

4. Wait for confirmation

   Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Settlemate: Claim Savings plans you can cancel

• Monthly

  Pricing page markets it as "Pay monthly, cancel anytime", but the purchase itself is an Apple/Google in-app subscription, so cancellation happens in the store account settings, not on settlemate.io.

  $15.99/mo
• Annual

  Advertised as $3.33/mo billed annually with "Save over 79% compared to monthly"; charged as a single up-front store payment, so cancelling stops the next renewal rather than the current term.

  $3.33/mo
• In-App Monthly (App Store / Google Play)

  Store listings quote different monthly prices over time ($13.99 on the App Store listing, $11.99 on Google Play), and state auto-renew must be switched off at least 24 hours before the period ends.

  $13.99/mo
• In-App Annual (App Store / Google Play)

  12-month in-app purchase; auto-renews unless auto-renew is turned off at least 24 hours before the term ends.

  $34.99/yr

What happens to what you’ve already paid

Settlemate's subscription (monthly or annual, bought as an in-app purchase) is the only thing you pay Settlemate for, the class action claims it surfaces are free to file, and it charges no fee for those. Because the subscription is billed by Apple or Google, Settlemate publishes no cash-refund window of its own and routes refund decisions to the store; you email support@settlemate.io first and they explain the store steps. The advertised "Value Guarantee" is not a cash refund at all: if you complete a full paid year, keep a connected account, engage with surfaced opportunities and recover less than you paid, the remedy is additional complimentary access, requested within 30 days of the qualifying period ending by emailing support@settlemate.io with the subject line "Value Guarantee Request". Any separate success-based fee Settlemate charges on recovered price-adjustment refunds is a different charge and is not covered by the Value Guarantee.

“Settlemate does not process or control refunds for purchases made through the Apple App Store or Google Play.”

, Settlemate: Claim Savings terms

Asking specifically for money back, not just a cancellation? See the dedicated Settlemate: Claim Savings refund guide , same data, but framed around the policy + escalation paths.

Does Settlemate: Claim Savings charge a cancellation fee?

We found no cancellation fee in Settlemate: Claim Savings’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling Settlemate: Claim Savings

Based on 7 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

• ✕ Cancelling inside the Settlemate app or on settlemate.io, Subscriptions are sold exclusively as Apple/Google in-app purchases, so only the store's subscription settings stop billing; a Google Play reviewer reported there is no website to log in and manage the account.
• ✕ Emailing support@settlemate.io expecting them to refund the charge directly, Settlemate's refund policy says it does not process or control refunds for App Store or Google Play purchases; app reviewers report being told Apple is responsible.
• ✕ Calling Settlemate, No phone number is published on the site, in the terms or in the store listings; Trustpilot and Google Play reviewers both note they could not find one.
• ✕ Assuming cancellation ends the current paid term and triggers a partial refund, The store listing states an active subscription cannot be cancelled during the current subscription period, cancelling only prevents the next renewal, with no proration.
• ✕ Claiming the "money-back guarantee" and expecting cash, The published refund policy states the Value Guarantee is not a money-back guarantee, cash refund, reimbursement or statement credit, the remedy is free extra access.
• ✕ Filing a chargeback while still hoping to use the Value Guarantee, The refund policy disqualifies accounts that initiate a chargeback on a qualifying payment, so the guarantee route closes once you dispute.
• ✕ Sending one email and waiting, The contact page promises a response within 24 hours, but Trustpilot and app reviewers report the support email not responding at all, and one Play reviewer only got a reply on the second attempt.

Cancelled Settlemate: Claim Savings but still being charged?

Three common reasons, in order of likelihood:

• The cancellation didn’t actually complete. If you never received a written confirmation from Settlemate: Claim Savings, treat it as not cancelled. Email support@settlemate.io referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
• You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Settlemate: Claim Savings’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
• Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Settlemate: Claim Savings charges again.

How Settlemate: Claim Savings will try to keep you

Settlemate: Claim Savings may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

• They’ll say: “Offering complimentary extra months under the "Value Guarantee" instead of returning money”

  You say: State plainly that you are not requesting continued access: "I am declining the complimentary extension. I am requesting a refund of the amount charged and confirmation that the subscription will not renew." Point out that the extension is only a remedy the policy offers, not a substitute for your statutory or store refund rights, which the policy itself says it does not limit.

• They’ll say: “Deflecting refunds to Apple/Google, "all subscriptions and refund decisions are handled entirely by Apple"”

  You say: Ask for it in writing and use it: "Please confirm in writing that Settlemate declines to refund and consents to Apple/Google issuing a refund for order [ID]." A developer's written consent, plus a plain description of why the service was not as advertised, is the strongest attachment to a store refund appeal, and it gives your card issuer a paper trail if the store refuses.

• They’ll say: “Pivoting the complaint to other features, "Autopilot also finds savings beyond class actions", instead of addressing the charge”

  You say: Keep the thread on the money: "I am not asking about features. I am asking for a refund of $X charged on [date] and written confirmation of cancellation. Please answer those two points." Repeat the same two asks in every reply so the file cannot be closed as a feature query.

• They’ll say: “Going silent, reviewers report the support inbox not replying, or only replying on the second email”

  You say: Cite their own promise and set a clock: "Your contact page states you respond within 24 hours. If I have no substantive reply within 5 business days I will escalate to my card issuer and the relevant consumer authority." Send from the account email, include the store order ID, and reference your app-store review number if you left one, developer responses show they track those.

• They’ll say: “Telling non-US users the app is "still useful" after they find class actions are US-only”

  You say: If you were sold access you cannot use, say so: "The app accepted my payment and my non-US details, then rejected my address as ineligible. The service was not as described at the point of sale and I am requesting a full refund." Misdescription at purchase is the strongest ground with both the store and your bank.

• They’ll say: “Access issues after cancelling, a reviewer reported being locked out while the paid term still ran to 02/27”

  You say: Screenshot the lockout and the remaining paid term: "I cancelled renewal on [date] but was locked out on [date] while my paid term runs to [date]. Either restore access for the paid period or refund the unused portion." Loss of paid-for service after cancellation is a separate, stronger refund ground than dissatisfaction.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Delete your Settlemate: Claim Savings account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Settlemate: Claim Savings’s account settings, email support@settlemate.io with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Settlemate: Claim Savings

Money-back questions (windows, pro-rata, chargebacks) are covered in the Settlemate: Claim Savings refund guide. Need a human for something else entirely? The Settlemate: Claim Savings contact guide lists every channel that actually answers.

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