How to Cancel Productized Inc.

Cancelling a Productized Inc order by email

Productized Inc won’t action a cancellation from an email alone, use the fastest channel above for the cancellation itself. This email still earns its place: it puts your cancellation date in writing (your evidence if they keep billing) and it’s where the refund request happens.

1. Email the verified address

   support@productized.com, the standard route for Productized Inc.

2. Use a precise subject

   Subject: Cancellation Request, [your account email]

3. Send this template

   Hi Productized Inc team,
   
   I'd like to cancel my recent Productized Inc order (reference [order number], placed on [date]) under the account [your account email].
   
   Please confirm the cancellation by reply and process the refund to my original payment method.
   
   Best,
   [your name]

4. Wait for confirmation

   Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

What happens to what you’ve already paid

Productized does not appear to run its own checkout. Its course is sold on Udemy, so Udemy's rules decide refunds. For a single course bought on Udemy.com, you can ask for a full refund within 30 days of purchase. You may get cash back to your card or Udemy credit, and Udemy can refuse if you have watched a lot of the course. Udemy subscription plans are generally non-refundable. Courses bought in the iOS or Android app are refunded through Apple or Google. If your statement shows a direct charge from "Productized Inc" (not Udemy), we found no published Productized refund policy. Ask the merchant on your receipt for a refund in writing, and dispute the charge with your card issuer if you don't recognise it.

“with respect to single course purchases, consumers may request a full refund within 30 days after the initial purchase transaction, subject to certain refund policy guidelines”

, Productized Inc terms

Asking specifically for money back, not just a cancellation? See the dedicated Productized Inc refund guide , same data, but framed around the policy + escalation paths.

Does Productized Inc charge a cancellation fee?

We found no cancellation fee in Productized Inc’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling Productized Inc

Based on 2 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

• ✕ Emailing or calling Productized in Lisbon (productized.co / info@productized.co), That is a different company: a product-management conference run by Ocean Strategy Lda in Portugal. It has nothing to do with Sam Brodie's productized.com course and cannot refund Udemy purchases.
• ✕ Asking for a refund in the Udemy mobile app, Udemy refund requests can only be made on a desktop or laptop. Courses bought through iOS can only be refunded as credit, or through Apple's own process.
• ✕ Calling a Productized customer-service number, Productized.com publishes no phone line. The +1-415-555-0199 number on a contact-data site is a 555 placeholder, not a real support line.
• ✕ Using the standard refund button after 30 days, Udemy's automatic refund window closes 30 days after purchase. After that, refunds are entirely at Udemy's discretion.

Cancelled Productized Inc but still being charged?

Three common reasons, in order of likelihood:

• The cancellation didn’t actually complete. If you never received a written confirmation from Productized Inc, treat it as not cancelled. Email support@productized.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
• You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Productized Inc’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
• Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Productized Inc charges again.

How Productized Inc will try to keep you

Productized Inc may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

• They’ll say: “Udemy refunds to Udemy credit instead of your original payment method”

  You say: When you submit the request, choose your original payment method as the refund method. If only credit is offered, contact Udemy support with your order number and ask for the refund to go back to your card.

• They’ll say: “Udemy refuses the refund because you watched too much of the course”

  You say: Ask as early as possible, before you watch much of the course. Give a short, specific reason (for example, the content didn't match the description). Cite the 30-day guarantee and your purchase date.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Delete your Productized Inc account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Productized Inc’s account settings, email support@productized.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under state privacy laws such as the CCPA. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Productized Inc

Money-back questions (windows, pro-rata, chargebacks) are covered in the Productized Inc refund guide. Need a human for something else entirely? The Productized Inc contact guide lists every channel that actually answers.

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