What happens if my payment fails but money is deducted?

Per Avimee Herbal's payments FAQ: *"If money is deducted but the order isn't confirmed, it will be automatically refunded within 5-7 business days. If not, contact customer support."* If you don't see the reversal on day 8, email support@avimeeherbal.com with the UPI/card reference ID, the timestamp, and a screenshot of the failed-confirmation screen. Banks will also reverse stuck UPI debits automatically within the same window if you raise a dispute on the issuer side.

How do I contact Avimee Herbal customer service?

Email **support@avimeeherbal.com** for orders, refunds and complaints, this is the address printed in the site footer and the FAQ. The brand also instructs customers to WhatsApp **+91 7436036067** for product queries. Operating hours are 10am, 6pm, six days a week. Other published mailboxes (hr@, business@, marketing@) are not for customer issues and shouldn't be used for refund chases, they'll be ignored or bounced internally.

Is Avimee Herbal a subscription?

No. Avimee Herbal is a direct-to-consumer Ayurvedic e-commerce shop selling one-off bottles, kits and combos (hair oil, shampoo, serums, skin care). There is no recurring-billing plan, no auto-renew, and no free trial that converts into a paid subscription. 'Cancelling Avimee' therefore means cancelling a specific pending order before it ships, not stopping a recurring charge. If you see repeat charges, treat them as fraud and dispute with your card issuer immediately.

Can I return Avimee Herbal products if I'm allergic?

Avimee Herbal pre-empts this in their FAQ by recommending a patch test before full use, and the published no-refund policy applies even to allergic reactions. Practically, if you have documented skin irritation (photos, GP note) you can argue the product is not of satisfactory quality and force a refund through your card issuer. Stop use immediately, photograph the reaction with a timestamp, and email support@avimeeherbal.com within 24 hours before filing the chargeback.

Are Avimee Herbal products available outside India?

Yes, the homepage advertises *"World-wide Shipping"* alongside COD for Indian buyers, and pricing is listed in INR (₹). International buyers should note that the brand's no-refund FAQ still applies, but you also gain protections from your local consumer law: UK Consumer Rights Act 2015 (14-day cooling off + satisfactory-quality remedies), EU Consumer Rights Directive (14-day withdrawal right on distance sales), and US state law plus card-network chargeback rules.

Why am I still being charged after cancelling Avimee Herbal?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my Avimee Herbal account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel an Avimee Herbal Order Before Dispatch.

Q: Does Avimee Herbal charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel Avimee Herbal and what to expect.

Last verified 15 Jun 2026 · data refreshes daily · sources: homepage, contact, page-emails, web-search

The fastest way

Avimee Herbal is a one-off-purchase Ayurvedic shop, not a subscription, so 'cancelling' means stopping a pending order before it ships. Email support@avimeeherbal.com (subject: 'Cancel order #[order-no], request before dispatch') or WhatsApp +91 7436036067. Their FAQ states no exchanges or refunds are allowed once shipped.

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Cancelling a Avimee Herbal order by email

Email the verified address
support@avimeeherbal.com, the standard route for Avimee Herbal.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi Avimee Herbal team,

I'd like to cancel my recent Avimee Herbal order (reference [order number], placed on [date]) under the account [your account email].

Please confirm the cancellation by reply and process the refund to my original payment method.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Avimee Herbal plans you can cancel

One-time product purchase
No recurring subscription, orders can only be cancelled before the warehouse dispatches them.

Avimee Herbal’s refund policy

Avimee Herbal's published FAQ flat-out states they do not allow exchanges or refunds, which is unusually strict for an e-commerce brand. The only refund path the brand acknowledges is for failed payments where money was deducted but no order confirmed, those auto-refund within 5 to 7 business days. In practice, your strongest leverage is (a) cancelling before dispatch by emailing support, or (b) raising a defective/wrong-item claim within 24 hours of delivery, which third-party stockists confirm is the brand's actual escalation route. Card chargeback rights override the brand's no-refund clause in the UK, US and EU.

“We don't allow exchange or refund.”
, Avimee Herbal terms

0-day cancellation windowPro-rata refund: no

Asking specifically for money back, not just a cancellation? See the dedicated Avimee Herbal refund guide , same data, but framed around the policy + escalation paths.

Does Avimee Herbal charge a cancellation fee?

We found no cancellation fee in Avimee Herbal’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling Avimee Herbal

Based on 4 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

✕ Requesting a refund after delivery on a 'changed my mind' basis, Official FAQ states 'We don't allow exchange or refund.'
✕ Cancelling via an account dashboard toggle, No self-serve cancel button exists, the brand routes everything through support email or WhatsApp.
✕ Calling a phone hotline, Brand publishes a WhatsApp number (+91 7436036067) rather than a voice support line.
✕ Waiting passively for customer care to follow up, Trustpilot reviewer reports two weeks of silence after paying for an order with no shipment.

Cancelled Avimee Herbal but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from Avimee Herbal, treat it as not cancelled. Email support@avimeeherbal.com referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on Avimee Herbal’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if Avimee Herbal charges again.

How Avimee Herbal will try to keep you

Avimee Herbal may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Brand directs disputes to WhatsApp instead of resolving over email”
You say: Insist on a written email trail to support@avimeeherbal.com, you need a paper record for any card chargeback or consumer-protection complaint.
They’ll say: “Citing the no-refund FAQ clause to refuse a defective-product claim”
You say: Their own policy carves out a 24-hour defective/damaged/wrong-item window, quote it back at them with timestamped unboxing photos.
They’ll say: “Slow or no response to refund emails”
You say: Set a 5-business-day deadline in writing, then file a card chargeback (Section 75 in the UK, Reg E / Visa-MC dispute in the US, EUCD rights in the EU).
They’ll say: “Pointing customers to coupon codes / new product samples instead of refunding”
You say: Decline the credit and restate the cash-refund demand referencing your statutory rights; store credit is not a substitute for a refund when goods are defective.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; Avimee Herbal has ~45 days to defend.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
14-day cooling-off on new subscriptions.
You can terminate any continuous service contract within 14 days of starting it and recover any payment, no questions asked. Applies regardless of Avimee Herbal’s own policy.
Consumer Rights Act 2015
Services must be as described.
If Avimee Herbal’s service was misrepresented or didn’t deliver what was promised, you have a statutory right to remedy (repair, refund, or price reduction) regardless of their terms.

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. Avimee Herbal must honour it regardless of where they’re headquartered.

Delete your Avimee Herbal account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in Avimee Herbal’s account settings, email support@avimeeherbal.com with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under data-protection law in most jurisdictions. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling Avimee Herbal

Yes, but only before the warehouse dispatches it. Third-party retail listings confirm: *"purchases made with Avimee Herbal may be cancelled before shipment. Please contact the Avimee Herbal customer care team in order to cancel your order."* Email support@avimeeherbal.com with your order number the moment you decide, once it's handed to the courier, the brand's no-refund FAQ kicks in and you'll be stuck claiming defective-product rights or a chargeback instead.

Money-back questions (windows, pro-rata, chargebacks) are covered in the Avimee Herbal refund guide. Need a human for something else entirely? The Avimee Herbal contact guide lists every channel that actually answers.