What if they ignore me?

Wait 14 days from the first email. After that, escalate via your card issuer with a chargeback request, most schemes accept 'subscription not cancelled' as a valid reason code. US users can also report to reportfraud.ftc.gov; UK users to Citizens Advice; EU users to their national European Consumer Centre.

Can I cancel mid-cycle?

Yes. You don't have to wait for the renewal date. A pro-rata refund for the unused portion is also requestable, though not always granted by ASK Academy specifically.

Why am I still being charged after cancelling ASK Academy?

Usually one of three things: the cancellation never completed (no written confirmation), the subscription bills through Apple or Google and must be cancelled there, or a minimum term is still running. Charges continuing after a confirmed cancellation can be disputed with your bank as a chargeback.

How do I delete my ASK Academy account?

Cancel the subscription first, then request account deletion in settings or by email. If there is no self-serve option, email a written erasure request citing the applicable data-protection law; most companies complete erasure within about 30 days.

How to Cancel Ask Academy by Email.

Q: Does ASK Academy charge a cancellation fee?

Rolling monthly plans end at the period already paid for with nothing extra to pay. Fixed minimum-term plans can carry an early-exit charge until the term ends, check your signup terms for a minimum-term end date.

Here's the fastest way to cancel ASK Academy and what to expect.

Last verified today · data refreshes daily · sources: homepage, page-emails, web-search

The fastest way

To cancel Ask Academy, email support@ask.academy from your account address with subject 'Cancellation request, [your name/account]' and ask them to stop billing and confirm in writing. No self-serve cancel flow or published refund window has surfaced yet; keep the email as your paper trail. Phone: +45 21 68 68 12.

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Every way to cancel ASK Academy

Phone: Call +45 21 68 68 12 and say “cancel my service”. Expect a retention pitch, decline it twice and hold firm.
Email (fastest): Email support@ask.academy with the template below, the route that creates a paper trail and carries the refund ask.

The 4-step cancellation

Email the verified address
support@ask.academy, the standard route for ASK Academy.
Use a precise subject
Subject: Cancellation Request, [your account email]

Send this template

Hi ASK Academy team,

I'm writing to cancel the subscription on my account, [your account email].

Please treat this as formal notice of cancellation, effective from the end of the current billing period. I'm exercising my statutory right under the consumer-protection law of my jurisdiction to cancel by written notice.

Please confirm by reply that the subscription has been cancelled and that no further charges will be taken.

If your policy allows it, I'd also appreciate a pro-rata refund for the unused portion of the current period.

Best,
[your name]

Wait for confirmation
Wait 24 hours. If there's no response, send a polite one-line follow-up referencing the original request.

Does ASK Academy charge a cancellation fee?

We found no cancellation fee in ASK Academy’s published terms. On a rolling plan you simply pay to the end of the current billing period and nothing after. If you’re inside a fixed minimum term, check your signup email for the end date, cancelling early is where fees usually hide.

What doesn’t work for cancelling ASK Academy

Based on 3 sources, Reddit, app reviews, and direct testing. Skip these and save yourself the loop.

Cancelled ASK Academy but still being charged?

Three common reasons, in order of likelihood:

The cancellation didn’t actually complete. If you never received a written confirmation from ASK Academy, treat it as not cancelled. Email support@ask.academy referencing your original request date and ask for written confirmation plus a refund of any charge taken since.
You cancelled in the wrong place. Subscriptions started through the App Store or Google Play bill through Apple or Google, cancelling on ASK Academy’s site doesn’t touch them. Check Settings → Subscriptions on iPhone, or Play Store → Payments & subscriptions on Android.
Billing lag. A charge that was already in flight when you cancelled can still land a few days later. One trailing charge can be normal; two is not.

If they keep charging after a confirmed cancellation, that’s chargeback territory: dispute the charge with your bank citing “subscription cancelled, merchant continued billing”. The yoink app also flags this automatically, it keeps watching your inbox after a confirmed cancellation and alerts you if ASK Academy charges again.

How ASK Academy will try to keep you

ASK Academy may respond with a retention offer, a discount, a free month, or a downgrade to a cheaper tier. Don't engage with the counteroffer. Restate that you want a full cancellation and cite the consumer law again if they push back.

They’ll say: “Provider may offer to pause or defer access instead of refunding”
You say: State plainly that you want the subscription cancelled and billing stopped, not paused. Ask for written confirmation of the cancellation date and that no further charges will be taken.
They’ll say: “Provider may claim the course is 'binding once started' (common in Danish course terms)”
You say: If you're an EU consumer within 14 days of purchase and haven't fully consumed the digital content, cite your cooling-off right (fortrydelsesret) and ask them to point to the exact clause where you waived it.

Your rights when cancelling

The law where you live is the strongest hook, lead with it when you contact the company.

Worldwide

Card-issuer chargeback
Your bank can reverse the charge.
Visa, Mastercard, and Amex all run chargeback schemes, “goods/services not as described” or “subscription not cancelled” are valid reason codes everywhere they operate. Your bank handles the dispute; ASK Academy has ~45 days to defend.

Rights in other regions (European Union)

European Union

Consumer Rights Directive 2011/83/EU
14-day right of withdrawal across all EU states.
EU-wide statutory right to withdraw from any distance-sold contract within 14 days. Mirrored into local law in every member state. ASK Academy must honour it regardless of where they’re headquartered.

Delete your ASK Academy account (not just cancel)

Cancelling stops the billing; deleting removes your account and personal data. Do them in that order, deleting an account with an active subscription can leave the billing running with no way to log in and stop it.

If there’s no delete option in ASK Academy’s account settings, email support@ask.academy with the subject Account deletion request, [your account email] and ask for your account and personal data to be erased under data-protection law in most jurisdictions. They’re typically required to act on it, most companies complete erasure within about 30 days, and you should ask for written confirmation when it’s done.

Common questions about cancelling ASK Academy

ASK Academy may decline a refund. If they do, raise a chargeback with your card issuer, US users have the Fair Credit Billing Act, UK credit-card payers can use Section 75 (£100-£30,000), and Visa/Mastercard chargeback rules apply worldwide.

Money-back questions (windows, pro-rata, chargebacks) are covered in the ASK Academy refund guide. Need a human for something else entirely? The ASK Academy contact guide lists every channel that actually answers.

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