Is there a TokScript free trial?

No, and that's unusually clean. TokScript runs a **free forever** tier instead: no trial, no credit card required, capped at 5 transcripts and 5 translations a day plus the basic Chrome extension. Because there's no trial card on file, there's no auto-renewal trap where a trial silently converts into a paid plan. You only ever get billed after you actively choose Monthly ($10), Annual ($39) or Lifetime ($69). If you're seeing a TokScript charge you don't recognise, it came from a deliberate upgrade, not a lapsed trial, check the Stripe receipt in your inbox for the plan and date.

Is there a cancellation fee for TokScript?

No cancellation fee appears anywhere in TokScript's terms or pricing FAQ. The published position is that you cancel anytime and keep access to the end of the paid period, there's no early-termination charge, no minimum term and no admin fee. The real cost of leaving is timing, not a penalty: cancel an annual plan on day 8 and you've paid $39 for a year you may not use, because the 7-day refund window has closed and no pro-rata refund is promised. If anyone quotes you a fee to cancel, ask them to point to the clause in writing.

Can I get a refund on the TokScript lifetime deal?

Within 7 days of the $69 one-time charge, yes, the no-questions-asked refund window applies to the purchase date, and Lifetime is a purchase rather than a subscription, so there is nothing recurring to cancel. Past 7 days, TokScript publishes no refund route for Lifetime at all. Your remaining levers are a failure-to-deliver argument (Chrome Web Store reviewers report transcription simply not working after paying) and a card dispute through your bank or Stripe, since billing runs on cards and Apple/Google Pay. Keep the receipt and any failed-job screenshots.

How do I contact TokScript support?

**support@tokscript.com** is the published general support address and TokScript states it responds within 24 hours; it also appears throughout their changelog as the direct line for help. **business@tokscript.com** handles partnership and enterprise queries, and **legal@tokscript.com** is listed in the terms for legal questions. There's also a Featurebase-hosted help center at help.tokscript.com, in-app chat, and a WhatsApp "Direct Access" line bundled with Annual and Lifetime plans. For cancellations and refunds, use email, chat and WhatsApp leave you without a timestamped record you can show a bank.

Can I switch between TokScript monthly and annual plans?

Yes. TokScript says you can switch between Monthly and Annual whenever you want and that billing prorates automatically, which is notable, because prorating is *not* offered on cancellation. Annual is $39/year (an effective $3.25/month) against $10/month, a stated $81 saving. If support offers a downgrade as a way to keep you, remember that switching restarts your commitment rather than refunding what you've paid. If your goal is to stop paying entirely, ask for cancellation in plain words and don't accept a plan change as the resolution.

What if TokScript ignores my cancellation request?

Send one clear email to support@tokscript.com with "Cancel subscription, [account email]" in the subject, state the cancellation date, and ask for written confirmation; copy business@tokscript.com and legal@tokscript.com if the first message goes unanswered for 5 working days. Keep the sent timestamp, it proves you cancelled inside the period even if they reply late. If billing continues, go to your card issuer: TokScript charges via Stripe, so the transaction is disputable, and a recurring-payment revocation instruction to your bank stops future pulls. Attach your unanswered emails as evidence.

Does TokScript charge after the free plan limit?

No. The Free Forever tier caps you at 5 transcripts and 5 translations per day and simply stops there, it requires no card, so there's no overage billing or silent upgrade. You only pay by explicitly choosing Monthly, Annual or Lifetime at checkout. If a TokScript charge appears without you remembering an upgrade, check whether someone else on a shared account or workspace triggered it, then pull the Stripe receipt from your email to identify the exact plan and date, which you'll need for the 7-day refund clock.

REFUND GUIDE

How to Get a TokScript Refund Past Day 7.

Inside 7 days their own policy is on your side; statutory cooling-off rights may stack on top. Outside it, you've still got tools, a clear email, a card-issuer chargeback, the lot. Here's the playbook for Tokscript.

Last verified 11 Sept 2026 against Tokscript’s own Terms · UK, US, and EU rights covered below

The short answer

TokScript's 7-day no-questions-asked refund applies to paid plan purchases, Monthly ($10), Annual ($39) and the one-time Lifetime charge ($69), counted from the date of the charge, not from when you stopped using it. Outside that window the published policy offers no pro-rata refund: you cancel, keep access to the end of the paid period, and the account drops back to the Free tier. The Free plan involves no charge and nothing to refund. Because billing runs through Stripe on a card or Apple/Google Pay wallet, a card chargeback or bank dispute is the fallback lever when a refund request is refused, and the extension-store reviews show buyers asking for exactly that after the product failed to transcribe.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Tokscript, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

What Tokscript actually says

“Refunds are available within 7 days of purchase, no questions asked. After 7 days, cancel anytime and you'll keep access through the end of your billing period.”
, verbatim from Tokscript’s terms

7-day cancellation windowPro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Tokscript refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note Tokscript’s own policy works on a 7-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Tokscript charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Tokscript made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Tokscript has ~45 days to defend. Works regardless of where Tokscript is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Tokscript subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Tokscript can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Tokscript is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use support@tokscript.com, the route yoink has verified actually gets read for Tokscript.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Tokscript team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Tokscript

Yes. TokScript's pricing FAQ states refunds are available **within 7 days of purchase, no questions asked**. That covers the $10 monthly charge, the $39 annual charge and the $69 one-time Lifetime purchase, counted from the date the card was charged. After 7 days the published policy switches to "cancel anytime and keep access through the end of your billing period", no pro-rata money back. Send the request to support@tokscript.com with the Stripe charge date and amount, and if the product failed to transcribe as advertised, say so explicitly rather than citing buyer's remorse.