Why am I still being charged after I stopped using Replicate?

Two common reasons: (1) you have a **private model deployment** still online, these bill for setup, idle *and* active time on dedicated hardware, so you must delete the deployment, not just stop calling it; (2) usage in the previous month is billed in arrears at the start of the next month. Check replicate.com/account/billing, shut down any running deployments, and contact support if the charge looks wrong.

Does Replicate have a free trial?

There is no traditional time-limited trial. Replicate gives new accounts a small amount of free credits at sign-up and occasionally via startup programs; once those run out, every additional second of compute is billed. There's no auto-renewing trial that flips into a paid plan, but a saved card *will* be charged the moment you exceed free credit, so monitor usage at replicate.com/account/billing.

How do I stop Replicate from charging my card?

1) Delete every private model deployment under **Deployments**, they bill while idle. 2) Cancel any Subscription via replicate.com/support before its renewal date. 3) Remove the payment method on the billing settings page. 4) If a charge still posts, dispute it within 30 days by emailing support and legal@replicate.com with your invoice number. As a last resort, your card issuer can raise a chargeback (UK Section 75 / US FCBA / EU equivalents).

Can I pause my Replicate account instead of cancelling?

There's no formal pause button. Because billing is purely usage-based, the practical equivalent is to **stop running predictions and delete any private deployments**, your account stays open and your saved API tokens keep working, but charges drop to $0. Just remember any active deployment continues to bill for idle time even if you don't call it.

What is this 'Replicate' charge on my credit card?

If it's the AI platform replicate.com, the charge will appear via Stripe and corresponds to compute time on models you ran (or kept deployed) that month. Log in at replicate.com/account/billing to see the itemised invoice. If you don't recognise the account, email support via replicate.com/support immediately, and if no response within a few days, dispute through your card issuer.

REFUND GUIDE

How to Get a Replicate Refund on Unused Credit.

Replicate refunds are per-order, and their own policy gives you a 30-day window. Miss it and you still have tools, a clear email, a card-issuer chargeback. Here's the playbook.

Last verified 16 Jun 2026 against Replicate’s own Terms · UK, US, and EU rights covered below

The short answer

Replicate is pay-per-use, so there's no monthly fee to refund, you only pay for compute you actually consumed. Prepaid credit balances are explicitly non-refundable except where law requires otherwise. Any dispute over a charge must be raised within 30 days of the payment due date. For Subscription plans, you must cancel before the renewal date to avoid the next charge.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Replicate, cites the policy, escalates if ignored, and surfaces the win when the money lands.

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What Replicate actually says

“All Prepaid Balances are non-refundable, except as otherwise required by law or as expressly set forth in this Agreement.”
, verbatim from Replicate’s terms

30-day cancellation windowPro-rata refund: no

How long does a Replicate refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note Replicate’s own policy works on a 30-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Replicate charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Replicate made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Replicate has ~45 days to defend. Works regardless of where Replicate is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Replicate for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Replicate subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Replicate can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Replicate is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The Replicate refund email

Email the right address
Use legal@replicate.com, the route yoink has verified actually gets read for Replicate.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Replicate team,

I'm requesting a refund for my Replicate order (reference [order number], placed on [date], for [amount]). I'm within the 30-day window your policy allows for this.

Please process the refund to my original payment method and confirm by reply.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Replicate

Refunds are limited. The Terms state *"All Prepaid Balances are non-refundable, except as otherwise required by law."* If you were charged for unused capacity, a duplicate charge, or compute you never ran, raise it within **30 days of the payment due date** via replicate.com/support and cc legal@replicate.com. UK and EU consumers can additionally rely on statutory rights for services not provided as described.