Can I get a refund from My 2nd Line?

Sometimes, but the window is brutal. The terms say refunds **cannot** be processed more than 24 hours after a renewal charge, and a separate clause allows a request within 30 days of purchase if you never used the service or a feature doesn't work as expected. Send refund requests to **support@autobizline.com** (and **support@mysecondline.com**) stating which applies. If it was billed by Apple or Google, file in parallel via reportaproblem.apple.com or the Play Store refund form, store refunds are often faster than the developer's reply.

Is there a cancellation fee?

No cancellation fee appears anywhere in the terms or the store listings, you can stop at any time and the plan simply runs to the end of the period you've paid for. The costs people actually get stung by are different: auto-renewal on short weekly cycles, paid add-ons (extra number activation, a one-time fee to change your number, verification-code upgrades), and the absence of any pro-rata refund. If you see an unexplained charge labelled as a fee, treat it as an add-on purchase and check your Apple/Google subscription list for a second active item.

I clicked the free trial and they took several payments, what do I do?

This is the most common complaint pattern for this app. First, cancel in the Apple/Google subscriptions screen immediately so the cycle stops. Then list every charge with date and amount and send one email to **support@autobizline.com** and **support@mysecondline.com**, subject "Cancellation Request, duplicate charges", asking for a full refund of the unauthorised cycles. In parallel, request a store refund from Apple or Google. If both stall, your card issuer's chargeback route covers recurring charges taken after a cancellation request, attach the dated email as proof.

How do I cancel the free trial before I get charged?

Cancel **at least 24 hours before the trial's end date and time**, that's explicitly stated in the terms, and both Apple and Google need that lead time to prevent the renewal. Cancel in the store subscriptions screen, not in the app, because that's where the billing instruction lives. You keep trial access for the remaining hours; cancelling early doesn't shorten it. Screenshot the "cancelled" confirmation. If the trial converts anyway, that screenshot is what gets the charge reversed within the 24-hour post-renewal refund window.

What if My 2nd Line ignores my cancellation email?

Assume it will be slow, reviews and Trustpilot entries repeatedly describe unanswered support. Don't wait: cancel through Apple or Google yourself, which works without the developer's cooperation. Then resend your email to both **support@autobizline.com** and **support@mysecondline.com** in a single thread, with "Cancellation Request" in the subject, a 7-day deadline, and a line saying you'll pursue a card chargeback for a service not supplied. Keep the thread intact, an unanswered, dated cancellation request is the strongest evidence a bank or app store needs.

Can I pause my subscription instead of cancelling?

The brand publishes no pause option, and because the number is only reserved while the plan is live, pausing would risk losing it anyway. Google Play does offer a native pause for some subscriptions, check your Play subscription entry for a "Pause payments" option before cancelling. Apple has no equivalent. If you only need the number occasionally, the cheaper move is to cancel and re-subscribe later accepting a new number, or to downgrade from a weekly plan to the monthly plan, which has a longer gap between charges.

Why am I being charged weekly when I thought it was monthly?

The app sells both a weekly plan and a monthly plan, and reviewers report expecting a monthly price and finding a weekly one on the payment screen. Weekly billing means four to five charges a month and a cancellation deadline that comes round every seven days. Open your Apple or Google subscription entry: it states the exact renewal interval and next charge date. If the plan you were sold doesn't match what you agreed to, that's a misdescription argument for a refund, quote the screen you were shown when you subscribed.

Can I get a refund if the number doesn't receive verification codes?

This is your strongest case. The terms allow a refund request within 30 days of purchase or activation where "a feature is not working as expected" and you've contacted support. Many complaints are exactly this: codes from banks, WhatsApp or marketplaces never arrive because the number is flagged as VoIP. Email **support@autobizline.com** naming the service that refused the number, the date, and the fact you contacted support. Note that verification-code support is sold as a paid add-on, if you were upsold it and it still failed, say so explicitly.

REFUND GUIDE

How to Get a My 2nd Line Text Call Number Refund.

Inside 30 days their own policy is on your side; statutory cooling-off rights may stack on top. Outside it, you've still got tools, a clear email, a card-issuer chargeback, the lot. Here's the playbook for My 2nd Line Text Call Number.

Last verified today against My 2nd Line Text Call Number’s own Terms · UK, US, and EU rights covered below

The short answer

For the recurring second-number SUBSCRIPTION (weekly/monthly/country-number plans), the terms say a refund can be considered within 30 days of purchase or activation only if you never used the service or a feature genuinely doesn't work, and separately that nothing is refunded once 24 hours have passed since a renewal charge. Those two rules collide, so the practical cut-off for a renewal charge is 24 hours; the 30-day route is the one to cite when the number never worked at all. There is no pro-rata refund: cancelling stops future charges and you keep the number until the paid period ends. ONE-OFF in-app purchases (extra number activation, number-change fee, verification-code add-on) are billed by Apple or Google, so those are refunded through the store's own request flow rather than by the developer, even though the developer's 'already used = no refund' position still gets quoted at you.

Or let yoink chase the refund.

30 seconds to set up. yoink emails My 2nd Line Text Call Number, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

What My 2nd Line Text Call Number actually says

“We are unable to process refunds if more than twenty-four (24) hours lapsed since the renewal of your subscription.”
, verbatim from My 2nd Line Text Call Number’s terms

30-day cancellation windowPro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a My 2nd Line Text Call Number refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note My 2nd Line Text Call Number’s own policy works on a 30-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a My 2nd Line Text Call Number charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If My 2nd Line Text Call Number made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, My 2nd Line Text Call Number has ~45 days to defend. Works regardless of where My 2nd Line Text Call Number is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any My 2nd Line Text Call Number subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail My 2nd Line Text Call Number can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If My 2nd Line Text Call Number is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use support@autobizline.com, the route yoink has verified actually gets read for My 2nd Line Text Call Number.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi My 2nd Line Text Call Number team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for My 2nd Line Text Call Number

Cancel where the money leaves: if you subscribed on **iPhone**, go to Settings → your name → Subscriptions → My 2nd Line → Cancel Subscription. On **Android**, open Google Play → profile icon → Payments & subscriptions → Subscriptions → cancel. The brand's own terms also point to the in-app route: **Settings → Get Help → Close Account**. Do it **at least 1 day before your next scheduled payment**, otherwise you're billed for another cycle. If anything blocks you, email **support@autobizline.com** with "Cancellation Request" in the subject line and keep the receipt.